My Tawana) was very knowledgeable and walked me thru the process and made sure all my questions were answered. No pressure at all. Showed me three other available models the same day. Circled back to the one I liked BEST, I own it now and am VERY Happy.
Smith Douglas Homes (specifically Jeanette, Kathy, and Andrew) were knowledgeable, helpful, organized, and friendly. The price of the house was perfect and the quality is excellent. They made the building process a breeze.
I loved the value for the quality of the home I received! I could not find this amount of personalization for the price I paid with any other builder in the area.
They were very responsive, easy to work with, and made the process super easy and fluid so we did not have any delays or hiccups.
They were great.
The contractors assistant that was doing the walk-through before we signed our final copies said that he would come back and fix the chunks of missing concrete. Haven’t seen the young men show back up yet !!??!!??
The whole experience was really good. Sherry, who I worked with, was very helpful and answered all my questions.
SDH was always responsive. In most areas, the house was as shown and ordered. There were a couple items that could have been more quality workmanship. I am satisfied with the house.
Builder team, yes would recommend but office team I would not recommend
I was buying from out of state and I was kept up to date on each and every step.
I love my home.
Smith Douglas Homes - Atlanta builds excellent homes. The personnel and company are wonderful.
I think what made it easier for me was the listing agent - kevin and my agent - judy. Both were very understanding and patient with me in making some decisions as this is my first house. They made me feel comfortable and my kids love it. I appreciate them.
I would definitely recommend Sallie, Ian and Devin to future prospective buyers as I already have. We are satisfied with our purchase!
Process was easy and the builder was very communicative throughout the whole prcess
The initial completion date was moved back four months or more. It was fine since it was a construction delay, but they weren't willing to compensate for any troubles that it may have caused. We weren't able to renew a lease to live in another place, we had to move spots, and there was possible rent income.
It was extremely disappointing the entire process due to the dishonestly of the building time and false hopes given continuously by Smith Douglass. Delays occur that are unforeseen which I understand; however, it is the dishonestly of when completion would occur that was disappointing. It left me almost homeless and without a way to have information to make other housing arrangements.
I don't even have the words to say how satisfied I was. The customer service from Craig Ratliff and the community at Anderson's Lake was awesome.
Fantastic home buying experience
Affordable homes with good materials and fantastic finishing.
From the very beginning of the process, we were impressed with the quality of the homes, and with the different designs available.
A good portion of issues on our home inspection that was supposed to be done before we moved in but still waiting. Was being patient and reasonable but now I believe we are just being put off.
From the office staff to the construction staff, everyone was kind and knowledgeable. They were always willing to help and answer any questions I had throughout the process.
I loved everyone that I interacted with. Made me feel safe, valued, and supported. Would definitely recommend.
Working with everyone on site was an awesome experience