Restoration Exteriors, LLC was founded by Thomas (T.E.) Jones and Jason Gioffre. With over 29 years of combined building industry knowledge, T.E. Jones and Jason Gioffre make a remarkable team. Each bring individual traits and talents to their partnership which make for a formidable team that puts the clients ideas and goals first and foremost. T.E. has had great success in helping homeowners throughout the construction of their new homes and utilizing the best products in building today. While running the day-to-day operations of a new home construction company, T.E. saw a vast opportunity to bring his knowledge of “high-end” building applications to the remodeling segment of the building industry. Jason, for his part, has years of sales and marketing experience. Jason’s latest sales role, prior to founding Restoration Exteriors, was with James Hardie, the manufacturers of HardiePlank. There, Jason honed his sales skills, but vital to his role was his ability to illustrate the correct applications of the “everything Hardie”. Together, with their shared experiences in the building industry, Restoration Exteriors excels as a leader in the Tidewater exterior remodeling community.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Historic restoration (144)
Storm damage restoration (144)
Fire damage restoration (143)
Tree damage restoration (70)
Water damage & mold remediation (70)
James Hardie (63)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Restoration Exteriors LLC relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Restoration Exteriors LLC in Virginia Beach, VA; Norfolk, VA; Chesapeake, VA; Smithfield, VA; Newport News, VA; Williamsburg, VA; Portsmouth, VA; Hayes, VA; Suffolk, VA; Va Beach, VA; and 10 other cities in North Carolina, Virginia and New Hampshire.
In this report, Restoration Exteriors LLC has published a summary of the customer feedback they've received since they joined GuildQuality in March 2013. In that time, 102 out of 148 customers (69%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2020.
Restoration Exteriors LLC surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Restoration Exteriors LLC customer, and if Restoration Exteriors LLC completed work for you after March of 2013 but you haven't yet received a survey, please let us know.
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