In the 80’s, I fell in love with a remodeling company selling siding and window in Omaha Nebraska they where largest home remodeling company, that was family owned. I remember the day I told my family what I was doing, their response was “WOW”. Then they would start telling the stories and their experience they have had from in home sales people and the high pressure sales experience they had. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Windows & doors (30)
Whole house remodel (14)
Covered porch (1)
Patio covers (1)
Screen porch (1)
Seamless gutters (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Residential Renovations relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Residential Renovations in Toledo, OH; Fremont, OH; Maumee, OH; Temperance, MI; Sylvania, OH; Perrysburg, OH; Oak Harbor, OH; Napoleon, OH; Swanton, OH; Monroe, MI; and 110 other cities in Ohio and Michigan.
In this report, Residential Renovations has published a summary of the customer feedback they've received since they joined GuildQuality in January 2014. In that time, 239 out of 406 customers (59%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2018.
If you are a Residential Renovations customer, and if Residential Renovations completed work for you after January of 2014 but you haven't yet received a survey, please let us know.
Residential Renovations is a candidate for a 2018 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
to review this year's qualifications.
To be eligible for consideration, Residential Renovations must survey all of their customers.
If you are a recent customer of Residential Renovations and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Residential Renovations's application.
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