In the 80’s, I fell in love with a remodeling company selling siding and windows in Omaha Nebraska they were the largest home remodeling company in the area, that was family-owned. I remember the day I told my family what I was doing, their response was “WOW”. Then they started telling the stories about in-home salespeople and their experience they had from it with the high-pressure sales experience they had. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Window & door replacement (1099)
Home remodeling (1083)
Patio covers & pergolas (2)
Covered porch (1)
Deck building & maintenance (1)
Screen porch (1)
Seamless gutters (1)
Sunrooms & patio enclosures (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Residential Renovations relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Residential Renovations in Toledo, OH; Fremont, OH; Perrysburg, OH; Maumee, OH; Sylvania, OH; Oregon, OH; Temperance, MI; Oak Harbor, OH; Swanton, OH; Monroe, MI; and 204 other cities in Ohio, Michigan, Maine and Oklahoma.
In this report, Residential Renovations has published a summary of the customer feedback they've received since they joined GuildQuality in January 2014. In that time, 335 out of 715 customers (47%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2020.
If you are a Residential Renovations customer, and if Residential Renovations completed work for you after January of 2014 but you haven't yet received a survey, please let us know.
Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.