Residential Renovations
Customer feedback report for

Residential Renovations

Residential Renovations

Very few people rise in the morning and proclaim “I’m going to become a business owner today”. Although it didn’t happen overnight, one day I did proclaim it! Why? Because I knew it could be done…Better. Simpler. Kinder. Gentler. Show more

Very few people rise in the morning and proclaim “I’m going to become a business owner today”. Although it didn’t happen overnight, one day I did proclaim it! Why? Because I knew it could be done…Better. Simpler. Kinder. Gentler.

You see, in the 80’s I fell in love with the largest, family-owned remodeling company in Omaha, Nebraska, and began selling siding and windows for them. Back then, it was about high-pressure sales as impersonal telemarketers set appointments and we would deliver long, drawn-out presentations where homeowners would say yes just to get us out of their house! Then those contracts were followed up with sub-contractors doing fly-by-night work. Not the way to do business, and there’s no greater motivator than embarrassment, frustration, and disappointment.

When you know a business can be done differently…exceptionally better…it’s difficult for a high-accountability person to sit back and do nothing about it. So, when I started Residential Renovations in 2008, I was determined our business would be the best in our area. Our name was going to mean something. I never want to walk down the street, run into a customer, and not be thoroughly proud of the work we performed.

What my life experiences taught me was people do not want to be sold to. And I listened. They want to be presented with their options, know the facts, get their questions answered, and be confident they are making an informed decision about their home improvement.

So how do we accomplish this? By un-complicating, the process with our focus being on you, the customer…your needs…your extreme satisfaction, as nothing else matters. This customer focus permeates through our communication and attention to detail, yet our process…is SIMPLE:

S – Solutions-oriented – How can we best serve your needs today?
I – Integrity Always – We welcome you to read our reviews and observe our awards!
M – Material Sourcing – The foundation of a winning remodel begins with using only high-quality products
P – Partnership Approach – Success is cemented by caring for everyone involved – from suppliers to employees
to the families we serve
L – Leverage Resources – Offer financing programs to help you take care of the home of your dreams
E – Experienced Installers – Hiring the best technicians trained to install per manufacturer specifications

We know you have choices for your residential remodeling projects. Our goal is to offer you the BEST possible experience. You can expect us to show up on time, offer short presentations, clearly explain your investment, and when you honor us with your business, you will have roofing, siding, or windows in about a week or two. It’s as simple as that.

My name is Scott Pratt, Sr. My company is Residential Renovations and I take ownership very seriously. If you want to know more, send me a message and you can be confident I’ll reply. We are here for you and proud to be of service.
Hide

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
Of 407 respondents, 347 left a review
4.4
274 of 315 would recommend
218
56
12
14
15
No rating
32
How are reviews verified?


Michael R.

Review of WindowPRO by

· South Lyon

Our home was broken into and our front door was no longer workable. The salesman came out and did a great job of selling us and his product. Unfortunately, after we signed the papers and gave our down payment the project came to a complete stop. We called the salesman to ask when our door would b... more

Sharon Y.

Review of Glass Guru of Grove City by

· Ostrander

Totally satisfied! Installers were friendly and installed my windows perfectly. I would highly recommend.

Sherry B.

Review of Glass Guru of Gahanna by

· Delaware

Very professional, polite, and accurate in their measurements. The installer was professional, explained everything, and finished the installation within 45 minutes for 2 windows. If ever necessary, would use them again and will recommend to friends

Jim J.

Review of Bone Dry Roofing by

· Fort Wayne

Very professional and did a great job.


We're redoing my parents roof and their chimney needs some repair work as well. Is it better to do the masonry work before or after we do the rest of the roof?
Jul 23, 2018
It is always better to repair the chimney prior to any roofing work. This way the new roof doesn't get damaged. 
What's the best way to hang a Christmas wreath on the new door? Can a nail be used to suspend the wreath? Elaine Donnelly
Nov 29, 2016
It would be in the best interest of maintaining the quality of the material to use an over the door wreath hanger. Happy Holidays 

Learn why professional home builders and home improvement contractors join our community of quality.

Get started

GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Residential Renovations using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Residential Renovations

235 1st St,
Toledo, OH
www.ResidentialRenovations.com (419) 691-3300