The experience with the team at RJW was outstanding on every level. Each member of the organization handled our project with ease and professionalism, from scheduling to measuring and install. Every question of ours was answered knowledgeably and the quality of the work done in our home was beyond exception.
Rjw was my first bid on the project, and while their costs seemed high, the level of work my home needed justified all the recommendations improvements and expenses. The sale team was courteous and listened to my needs but the install team where the real rock stars. Guys where fast, worked hard, and took good care of my property for what I knew was going to be a hard job. Even the few little mishaps were addressed quickly by the Project Manager and made right to my satisfaction. Very satisfied with the work product and the huge update to my home.
RJW have been a great and professional company. La La is so particular of his work and very precise. The team that came to my house were phenomenal. Definitely I highly recommend this company. Joe made sure that everything was perfect.
This company is definitely my go to for anything else I need.
I was pleased with the final results, but was dissapointed in some of the things that we talked about which made my decision.
A solid 4.7, if partial stars were allowed. The salesperson gave good information (including details that other contractors neglected to mention), and even advised me that I could delay replacing two doors (instead of going for the money grab). Although the estimate was a little higher than others, I felt they gave me the most information with which to make a decision.
The work product is good; everything is installed properly, and I am happy with the appearance. I foresee myself going back to them for additional window and door replacements in the future. My main criticism is that it took a little longer than expected to get an installation date, and then when something needed to be adjusted, I had to send a reminder that I was waiting for work to be completed. Minor things, but it prevents a rating higher than 4.7 from me.
Excellent service. Great workmanship
From the estimate to the instillation, everything was completed in the stated timeline.
We don’t love our new door. The salesman did not tell us that there would be a two and half inch lip (saddle) where it was flush with the floor before.
I myself found out about RJW Exteriors from a woman who also lives in Panther Valley. She is on Next Door Neighbor website, same as I am. A few years ago she asked for recommendations for a sliding glass door. When I was ready to replace mine, I called her to ask who she got. Someone recommended RJW to her, and she gave me the the name RJW. Her name is Monique Bryant, 50 Green Heron, Hackettstown, NJ 07840-3330.
Great work. Replacement window is beautiful Rich , project manager explained all details of the work.to be done. There were no issues or surprises. Wilson and his crew were exceptional . There was no mess. Everything was cleaned up like they were never there. Thank you for the great job. Rich
The final product is very nice, albeit on the expensive side. The communication between the company and us could have been better. It took longer than expected.
Very thorough, personable and professional (back door install)!
Good quality workmanship
Overall I am satisfied with the final results, however I didn’t receive the “white glove” service as promoted. The team did amazing work on the roof removal and new replacement. One important note, RJW Exteriors price point is above par.
The coordination from the office dispatch to the on site project management was perfect match on my roofing project
RJW staff is very professional, meticulous, courteous, and they know their assignments very well.
RJW has provided excellent service in the past. We are baffled by RJW's inability to successfully complete this current job.
The staff that installed our windows were such determined men to get the job done right. They worked over 8 hours. Very polite and such hard workers. House was left spotless.
Kind and easy to work with. True professionals from start to finish.
From start to finish the entire process was very easy. We were kept up to date with the timeline of our project and on install day everything went smooth! The entire staff was professional and courteous. Materials used were top notch.
Looks like a very good quality job. Crew members are responsible, polite and helpful.
We could not be happier with the quality and efficiency of RJW!
See below
The crew gave me great service, went above and beyond and left the place looking better than they found it.
RJW replaced my roof and I was happy with the workmanship. Again I'm extremely happy with the windows they replaced.