Excellent service. Great workmanship

From the estimate to the instillation, everything was completed in the stated timeline.

We don’t love our new door. The salesman did not tell us that there would be a two and half inch lip (saddle) where it was flush with the floor before.

I myself found out about RJW Exteriors from a woman who also lives in Panther Valley. She is on Next Door Neighbor website, same as I am. A few years ago she asked for recommendations for a sliding glass door. When I was ready to replace mine, I called her to ask who she got. Someone recommended RJW to her, and she gave me the the name RJW. Her name is Monique Bryant, 50 Green Heron, Hackettstown, NJ 07840-3330.

Great work. Replacement window is beautiful Rich , project manager explained all details of the work.to be done. There were no issues or surprises. Wilson and his crew were exceptional . There was no mess. Everything was cleaned up like they were never there. Thank you for the great job. Rich

The final product is very nice, albeit on the expensive side. The communication between the company and us could have been better. It took longer than expected.

Very thorough, personable and professional (back door install)!

Good quality workmanship

Overall I am satisfied with the final results, however I didn’t receive the “white glove” service as promoted. The team did amazing work on the roof removal and new replacement. One important note, RJW Exteriors price point is above par.

The coordination from the office dispatch to the on site project management was perfect match on my roofing project

RJW staff is very professional, meticulous, courteous, and they know their assignments very well.

RJW has provided excellent service in the past. We are baffled by RJW's inability to successfully complete this current job.

The staff that installed our windows were such determined men to get the job done right. They worked over 8 hours. Very polite and such hard workers. House was left spotless.

Kind and easy to work with. True professionals from start to finish.

From start to finish the entire process was very easy. We were kept up to date with the timeline of our project and on install day everything went smooth! The entire staff was professional and courteous. Materials used were top notch.

Looks like a very good quality job. Crew members are responsible, polite and helpful.

We could not be happier with the quality and efficiency of RJW!

See below

The crew gave me great service, went above and beyond and left the place looking better than they found it.

RJW replaced my roof and I was happy with the workmanship. Again I'm extremely happy with the windows they replaced.

Our entire experience from meeting the sales representative, to the project manager and the crew of workers was excellent.
Everything that the company promised came to pass.

From the very first contact until the last details after the roof renovation, our experience with RJW exteriors was outstanding.
Salesman Joe explained every detail and answered all the questions we had. We really were looking for the best quality shingles and ended up with Certainteed Landmarc Pro, Georgetown Gray.
The installer Lala and his team took care of everything and installed the roof and skylights perfectly, watching for every detail. All was coordinated masterfully by our project manager, Tyler who was present at site and answered to every message promptly.
We sincerely recommend RJW Exteriors for a smooth and beautiful renovation of your new roof.

Paulo Szot

very professional. Every phase of the job was very well presented. Answered any questions. Everything was on time. From start to finish, it was very flawless.

An odd-shaped series of windows (5 casement windows of decreasing sizes to form a diamond shaped set of windows) was being replaced with a more traditional set of 2 double hung windows and 1 picture window. The siding was removed and re-cut and expertly re-installed. The result was an installation that looks like the new windows were always there.

Yes, already have

all were very comfortable to work with and any question asked was answered

Everyone was very professional from beginning to end. They made the process easy and kept me informed on the status. I would definitely use their services again.

From Mateo-solicitor to Ryan salesperson, David installer and Tyler Project Manager they all were very easy to work with. Very informative and explained everything completely. I never felt rushed. The installers were not day laborers but truly master tradesman’s of their craft.

Absolutely likely to recommend!

My one day full roof replacement took 4 days on my 1400 sq ft house. A crew of 3 were sent when there should have been 4-5. My project manager at the start was barely onsite and when asked why it was taking so long the response was “I don’t know”.The crew cut away plywood before I even had a chance to see it needed replacing and when I asked for pics from the PM there was no evidence to support the replacement. Because it now needed to be replaced I had no choice but to be forced to pay extra. He goes on leave of absence mid project and I have to now speak with the production manager over a holiday weekend to try to understand why after day 2 the job still wasn’t completed. Again the reply was “I don’t know”. Tuesday a new PM was assigned who was much better with communication but he tore a window screen during clean up and had I not noticed I’m not sure it would have been fixed. My flower bed was completely destroyed as the tarps they put up were never secured to the lawn so all the debris fell around the period my house instead of away.You did reimburse me but the hassle of needing to buy new plants and fix what was damaged was not what i signed up for. The entire experience was terrible including so many changes to my contract that needed to be resigned at least 5-6 times. Truly disappointed with your company.

Joe introduced us to RJW. He was very informative and clear. I was impressed that he never pressured us. In fact he allowed us to continue our research and get back to him. We chose RTW and his approach.

Great overall experience from the Marketing sale rep. who block on my front door, to the Sale rep presented the complete package. Right down to the great installation and clean up. I was also impressed on the professionalize of he service men who come to measure and had to remove molding around the front door to ensure proper measure. They replaced the molding and clean up better than it was before.

Professional, friendly and very thorough.

They were great! Everyone from start to finish made this project so easy and smooth. From the initial meeting and going over out wants and needs to the final product with was perfect and exactly what we were looking for. The work was flawless and we are extremely happy

Right now I'm waiting for a follow up on a piece of window that was bent during installment, was going to tell them then that the kitchen window gets off kilt when opening and closing andbthatvthrre ate 2 Safety Lock features that won't open because the window frame come slightly over them , but haven't been contacted about the replacement piece yet. I'm hoping it's not a case of now that I've been installed and paid in full I'll never here from you guys again

The project was well explained and cleanup was done thoroughly. I believe I received a good value for the work that was put into the roof.

An excellent organization , top notch. Contractors get a bad rap many times, rightly so due to shoddy workmanship, delayed projects, not fulfilling the contractual obligations etc .... but our experience with RJW was outstanding. Would definitely recommend them to others. Note, the PM was as good as they get for this line of work, thumbs up.

Everything was well in the beginning, but towards the end a lot of confusion was going on. Still waiting for the workers to fix the crooked lock and supply one of the brackets for a door.

already have to 2 neighbors one did business already w/ la la

Installers were on time.They completed the install in the time frame they gave ,let met confirm I was pleased with the job and cleaned up everything before they left.

We've had some work done by RJW and couldn't be happier. We will use them again in the future for sure.

Very professional. Very communicative. Knowledgeable and attentive.

I was nervous at first knowing I would be in the hospital for the second half of the week while the install was taking place having a planned c-section, but Jim made the entire process completely stress-free. He kept my husband in the loop and answered any questions we had while we were away.
During the first half of the week, we had some unexpected additional work that needed to be done as part of the project and Jim explained everything to me in an easy to understand manner.
It was such a pleasant experience overall, my husband and I both agree that we would gladly go with RJW again for future work on our home.

I had two windows installed. They look great. I had to add my own trim on the inside but that was easy and pretty inexpensive to do.

The company is extremely responsive and organized. The estimator and installation crew are truly professional in their knowledge and conduct.

From presentation to installation, everything was done with the upmost professionalism.

While the actual windows are beautiful, we were disappointed by the lack of cleanliness or caution demonstrated by the crew. Our kitchen was left coated with a thick layer of dust and nearly 20 nails/screws were found outside beneath the new window, where our 5 year old plays. Additionally, one of our window frames was cracked during installation and will need to be replaced. A screen was also torn. The financing process was not smooth; many phone calls were necessary just to pay our bill! The overall result is a vast improvement...just wish there weren't as many bumps in the road to get there.

The installation crew was on time, courteous and removed all debris. The project supervisor kept me in the loop on the time line.

I found working with RJW personnel, from sales to production to installers to be a very pleasant experience. I would highly recommend RJW to friends and family.

Very professional at every step. Excellent quality of product and installation. We are very impressed with RJW Exteriors and do recommend them. We are very happy with the results.