Yes- recommend, the crew did a good job
The team was very professional and thorough. Making sure I’ll measurements were verified and checking in to make sure I was happy.
The crew hit every important metric. The quality of the install was super. The jointed spots are barely detectable and the countertops were positioned perfectly against walls and appliances.
project went very good
Very efficient communicating with the client
Great price, great service, all around GREAT experience.
Precision did my other bathroom install 8 years ago and I still think they are a reliable company to use.
Everyone was professional and responsive to our questions and concerns.
Great service! We were informed every step of the way. Questions were answered quickly
I knew exactly what was going on until I picked it up,
There was an incorrect cut and I had to pay to get you back out to fix it
The price for the product and installation is very impressive! I already recommended you to a friend and he’s already had his countertops installed by you guys.
The product is beautiful, but the installation is shoddy.
While installing the countertops, the crew made a decision that I should have been asked if I wanted. The decision was to leave a 1/4 inch gap in order to level stone on a small cabinet (~2 ft square next to a stove). That decision made the drawers uneven the the countertop (no longer parallel with one side a 1/4 inch taller, very noticeable). I would have told the installers that in this case that a 1/4 inch slope was better than a countertop uneven with the top drawer, and I would have been happy to sign a waiver or statement saying that is what I wanted (I should have been asked, and it should have been pointed out to me the problem before placing and gluing everything together). To fix this would require taking out upper cabinets, taking granite backsplash down, removing granite countertop, and leveling the stone or the cabinet by a 1/4 inch. Likely this process would have damage the wall and the cabinet, which would have meant weeks to get a new cabinet and construction to repair the gypsum drywall damaged.
I liked that I was informed of all the details. When all the people involved were coming to my home when they would arrive. What to expect. And all my questions that I had were answered. The video’s also were good.
I love my new kitchen countertops and backsplash. It all worked very smoothly Anthony who helped install the countertop was amazing and Justin who did the backsplash did an amazing job as well thank you.
The initial install date was Saturday 25 Feb and the job finished on Tuesday 24 March. They arrived with the sink hole cut 1” too big and a piece of back splash missing. I understand stuff happens and I am patient with that. what I'm not ok with was the incredible lack of communication and any type of guidance to rectify the problem. Any communication or resolution was one sided, no updates no nothing. Try living in a house and not using your kitchen sink for a week. Not knowing anything about the situation other than you paid several thousand dollars for this misery. I think you get the point, your company customer communication sucks, work on it.
We built a new house and of course had a few delays along the way. The customer service staff was excellent to work with. They understood and were very patient.
Beautifully installed, true to the name, with precision and detail.
I was amazed by the professionalism of this Company… from Steven’s first visit to the installation everything was as smooth as you could imagine. The communication via text messaging was fabulous with arrival times given within 15 minutes. Installation day was unbearable… in and out within 3.5 hours. I will definitely be using Precision Countertops going forward on all my projects.
I would recommend precision countertops to anyone wanting to upgrade and receive quality products.
While I live the countertops and everyone was polite, one of the countertops was cut wrong. This left us without a countertop and sink in out main bathroom for over 2 weeks.
Every step was well managed.
Efficient and professional. Excellent finished product.
Very professional and really know what you’re doing