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About this company

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Pratt Home Builders

In 1998, James and Win Pratt established Pratt Home Builders with an unwavering commitment to quality and design excellence. Because a satisfied customer is our ultimate product, we set our standards high, choosing to exceed customer expectations through integrity, honesty and reliability. Our homes and communities reflect the perfect combination of timeless, traditional designs and modern, convenient floor plans. - See more at: http://www.prattliving.com/about-us#sthash.46ZNTfq1.dpuf

GuildQuality Member
Guildmember
Since 2013
GuildQuality Master Award Winner
Guildmaster Award Winner
2015
Feedback Milestone
4-Year Anniversary
2017 - See more

New home (472)

Custom home (455)

Home for sale (455)

Bathroom remodel (1)

Projects

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All project locations are approximate

Photos

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Comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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  • GuildQuality
  • Builder 20 Club
  • Excellence in Customer Service (BBB)
  • Houzz
  • St. Jude Dream Home Builder

More about Pratt Home Builders

As a GuildQuality Guildmember, Pratt Home Builders relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Pratt Home Builders in Ooltewah, TN; Hixson, TN; Chattanooga, TN; Signal Mountain, TN; Cleveland, TN; Franklin, TN; Oo, TN; O, TN; H, TN; Fort Oglethorpe, GA; and 10 other cities in Tennessee and Georgia.

In this report, Pratt Home Builders has published a summary of the customer feedback they've received since they joined GuildQuality in November 2013. In that time, 336 out of 475 customers (71%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2018.

2018 Guildmaster Application

Pratt Home Builders is a candidate for a 2018 Guildmaster Award. The Guildmaster Awards recognize exemplary service among home builders, remodelers, developers, and home services contractors. Click here to review this year's qualifications.

To be eligible for consideration, Pratt Home Builders must survey all of their customers.

If you are a recent customer of Pratt Home Builders and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Pratt Home Builders's application.

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