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Pratt Home Builders

1734 Dayton Blvd, Chattanooga, TN 37405(423) 757-7687
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About this company

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Pratt Home Builders

In 1998, James and Win Pratt established Pratt Home Builders with an unwavering commitment to quality and design excellence. Because a satisfied customer is our ultimate product, we set our standards high, choosing to exceed customer expectations through integrity, honesty and reliability. Our homes and communities reflect the perfect combination of timeless, traditional designs and modern, convenient floor plans. - See more at: http://www.prattliving.com/about-us#sthash.46ZNTfq1.dpuf

GuildQuality Member
Guildmember
Since 2013
GuildQuality Master Award Winner
Guildmaster Award Winner
2015
Feedback Milestone
5 Consecutive Great Reviews
2019 - See more

Types of work

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Custom home (694)

Home for sale (694)

New home (685)

Bathroom remodeling (1)

Projects

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  • All Projects
All project locations are approximate

Photos

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Comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Comment on "Area Of Satisfaction"

Ooltewah, TN on Aug 08, 2019
The entire process, this has been our fifth house and Pratt Homes has been the easiest to deal with in any of them.
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Comment on "Area Of Satisfaction"

Ooltewah, TN on Aug 06, 2019
The design team they were fun and professional.
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Comment on "Trust Design"

Hixson, TN on Aug 06, 2019
Sharon was great too. She always got back with me when we had design issues or problems. I always felt she was there for me.
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Comment on "Trust Salesperson"

Hixson, TN on Aug 06, 2019
Chris Trainor was great. He was responsive and would follow up with me
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Comment on "Recognize Excellence"

Hixson, TN on Aug 05, 2019
Camellia Butterfield went above and beyond
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Comment on "Recognize Excellence"

Cleveland, TN on Jul 29, 2019
I would like to recognize Zoltan and Kevin for their exceptional service! Zoltan kept up in the loop and went above and beyond! He made us feel like our voice was heard! He made the building process very relatable!
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Comment on "Area Of Satisfaction"

Hixson, TN on Jul 15, 2019
The design process with Sharon was great.
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Comment on "Recognize Excellence"

Apison, TN on Jul 05, 2019
Kenny Lee and Ryan Layne are the ones that are ultimately responsible for how happy we are with how the whole project went. From the first time we met, both Kenny and Ryan were amazing to work with. I came out to the job site every day to check on the progress and to address any issues that may have...
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Comment on "Area Of Satisfaction"

Apison, TN on Jul 05, 2019
We love our new home and Dell, Camellia, Kenny, and Ryan were great to work with.
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Comment

Apison, TN on Jun 26, 2019
It's been a pleasure working with Kenny. He has been quick to address issues. When the subcontractors come out if they don't follow up, he comes out personally to address them, some of which he fixed himself. That just shows his character and what kind of person he is. It has been great working with...
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Affiliations

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  • GuildQuality
  • Builder 20 Club
  • Excellence in Customer Service (BBB)
  • Houzz
  • St. Jude Dream Home Builder

More about Pratt Home Builders

As a GuildQuality Guildmember, Pratt Home Builders relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Pratt Home Builders in Ooltewah, TN; Hixson, TN; Chattanooga, TN; Cleveland, TN; Signal Mountain, TN; Apison, TN; Fort Oglethorpe, GA; Hixon, TN; Franklin, TN; Soddy Daisy, TN; and 11 other cities in Tennessee and Georgia.

In this report, Pratt Home Builders has published a summary of the customer feedback they've received since they joined GuildQuality in November 2013. In that time, 494 out of 712 customers (69%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2019.

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