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Pratt Home Builders

1734 Dayton Blvd, Chattanooga, TN 37405(423) 757-7687
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About this company

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Pratt Home Builders

In 1998, James and Win Pratt established Pratt Home Builders with an unwavering commitment to quality and design excellence. Because a satisfied customer is our ultimate product, we set our standards high, choosing to exceed customer expectations through integrity, honesty and reliability. Our homes and communities reflect the perfect combination of timeless, traditional designs and modern, convenient floor plans. - See more at: http://www.prattliving.com/about-us#sthash.46ZNTfq1.dpuf

GuildQuality Member
Guildmember
Since 2013
GuildQuality Master Award Winner
Guildmaster Award Winner
2015
Feedback Milestone
6-Year Anniversary
2019 - See more

Types of work

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Custom home (754)

Home for sale (754)

New home (745)

Bathroom remodeling (1)

Projects

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  • All Projects
All project locations are approximate

Photos

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Comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Comment on "Recognize Excellence"

Apison, TN on Jan 16, 2020
Justin Edgeworth was great! We felt like he took ownership of our home like he was building it for his family. If we had a question or concern he was very open and honest on what steps he would take to get it corrected.

Comment on "Area Of Satisfaction"

Cleveland, TN on Jan 09, 2020
I was most satisfied with the people, everyone has been super helpful, they have corrected and helped us come to resolutions. Everyone was easy to talk to and get along with. Everyone has followed up with us!

Comment on "PM Knowledge"

Cleveland, TN on Jan 09, 2020
We loved John he has been so helpful and we have moved into new construction homes 5 or 6 times. He is always helpful if I have any questions or concerns and he is in the neighborhood he is always quick to stop by and work things out.

Comment

Chattanooga, TN on Dec 09, 2019
It was a big deal for me to buy a home. Not knowing what I was doing, I was kind of nervous going into it. But the people of Pratt Home Builders have made it as easy and pleasant as it could be. I'm grateful.

Comment on "Area Of Satisfaction"

Chattanooga, TN on Dec 09, 2019
Chris Trainor and Chris Denise were both super to work with. For a first-time homeowner like me, it made a lot of difference to get the help that both of these guys provided. They were responsive to requests and gave very helpful information. I'm really enjoying the house. It is well-built, comfortable,...

Comment on "Recognize Excellence"

Hixson, TN on Dec 05, 2019
Jennifer, Anna, Ed, and Sharon were all great. Anyone I have talked to within the company has went above and beyond on our project. They are all really good people.

Comment on "Sales Helpful"

Apison, TN on Nov 21, 2019
Loved working with Dell !! Right from the first meeting he was very professional, knowledgeable and helpful.Being first time home buyers, we often times had doubts and questions. He was always available to talk to us and explain everything.

Comment on "Interior Designer"

Apison, TN on Nov 21, 2019
We appreciate Sharon's help and expertise. She made sure we were able to get almost the same look/colors that we were liking on the internet. She also gave great suggestions like bi-swing doors instead of removing a wall, right brick to match exterior colors, color themes that'll go together etc. She...

Comment on "PM Knowledge"

Apison, TN on Nov 21, 2019
We were very pleased with Kenny !! We appreciate having the home ready at the right time, for us to close with the bank.Being new home buyers we were unfamiliar with a lot of steps/processes. He took the time to talk us thru them. Gave us good suggestions like adding an internet box etc.The attention...

Comment on "Recognize Excellence"

Soddy Daisy, TN on Nov 02, 2019
Camellia, Chris, and Karen are all worthy of special recognition in my opinion. But I'd like to give a special thanks to Karen who helped us with the entire home-buying process from day one to the day we received our keys. She's always so warm and welcoming, and happy to help in any way she can. She's...
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Affiliations

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  • GuildQuality
  • Builder 20 Club
  • Excellence in Customer Service (BBB)
  • Houzz
  • St. Jude Dream Home Builder

More about Pratt Home Builders

As a GuildQuality Guildmember, Pratt Home Builders relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Pratt Home Builders in Ooltewah, TN; Hixson, TN; Chattanooga, TN; Cleveland, TN; Signal Mountain, TN; Apison, TN; Soddy Daisy, TN; Fort Oglethorpe, GA; Hixon, TN; Franklin, TN; and 11 other cities in Tennessee and Georgia.

In this report, Pratt Home Builders has published a summary of the customer feedback they've received since they joined GuildQuality in November 2013. In that time, 536 out of 770 customers (70%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2020.

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