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About this company

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Pratt Home Builders

In 1998, James and Win Pratt established Pratt Home Builders with an unwavering commitment to quality and design excellence. Because a satisfied customer is our ultimate product, we set our standards high, choosing to exceed customer expectations through integrity, honesty and reliability. Our homes and communities reflect the perfect combination of timeless, traditional designs and modern, convenient floor plans. - See more at:

GuildQuality Member
Since 2013
GuildQuality Master Award Winner
Guildmaster Award Winner
Feedback Milestone
6-Year Anniversary
2019 - See more

Custom home (754)

Home for sale (754)

New home (745)

Bathroom remodeling (1)


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All project locations are approximate


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Showing 1-16 of 22


What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.


In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.


Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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  • GuildQuality
  • Builder 20 Club
  • Excellence in Customer Service (BBB)
  • Houzz
  • St. Jude Dream Home Builder

More about Pratt Home Builders

As a GuildQuality Guildmember, Pratt Home Builders relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Pratt Home Builders in Ooltewah, TN; Hixson, TN; Chattanooga, TN; Cleveland, TN; Signal Mountain, TN; Apison, TN; Soddy Daisy, TN; Fort Oglethorpe, GA; Hixon, TN; Franklin, TN; and 11 other cities in Tennessee and Georgia.

In this report, Pratt Home Builders has published a summary of the customer feedback they've received since they joined GuildQuality in November 2013. In that time, 536 out of 770 customers (70%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2020.

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