Pfeifer Roofing Inc. is a family-owned business operating in the greater Willamette Valley for the past 34 years. Chris and Mona Pfeifer started a small family operation in 1978 and we have since grown into one of the largest and most diverse roofing companies in the valley. With the addition of Trever Pfeifer in 2002, the second generation of the family is continuing the tradition of excellence started over three decades ago.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Owens Corning (663)
Replacement roof (484)
Roof repair (484)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Pfeifer Roofing, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Pfeifer Roofing, Inc. in Salem, OR; Keizer, OR; Silverton, OR; Dallas, OR; Stayton, OR; Turner, OR; Monmouth, OR; Lincoln City, OR; Sublimity, OR; Albany, OR; and 39 other cities in Oregon and Washington.
In this report, Pfeifer Roofing, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in July 2018. In that time, 385 out of 778 customers (49%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2020.
Pfeifer Roofing, Inc. surveys all of their customers with the following exceptions:
Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Pfeifer Roofing, Inc. customer, if your project doesn't match the above exceptions, and if Pfeifer Roofing, Inc. completed work for you after July of 2018 but you haven't yet received a survey, please let us know.
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