We pride ourselves on the highest level of customer service possible. From initial product selections to project completion we make sure the jobs done right. That includes a rigorous post project inspection, ensuring that the installation was performed according to manufacturer’s specifications and that all job debris is removed, leaving your home and yard spotless.
Gutter installation (22)
Commercial construction (1)
Covered porch (1)
Insurance repair (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Patrick Kubala Home Improvement relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Patrick Kubala Home Improvement in Springfield, MA; Ludlow, MA; East Longmeadow, MA; Chicopee, MA; Longmeadow, MA; Palmer, MA; Brimfield, MA; Sturbridge, MA; South Hadley, MA; Wilbraham, MA; and 42 other cities in Massachusetts, Connecticut and New Hampshire.
In this report, Patrick Kubala Home Improvement has published a summary of the customer feedback they've received since they joined GuildQuality in November 2016. In that time, 100 out of 148 customers (68%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2019.
Patrick Kubala Home Improvement surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Patrick Kubala Home Improvement customer, and if Patrick Kubala Home Improvement completed work for you after November of 2016 but you haven't yet received a survey, please let us know.
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