GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Exterior remodel (28)
Whole house remodel (24)
Kitchen remodel (10)
Bathroom remodel (9)
Bedroom remodel (5)
Interior renovation (4)
Master bathroom (4)
Basement remodel (2)
Wood flooring (2)
Aging in place (1)
Bath renovation (1)
Design build remodel (1)
Fireplace remodel (1)
Master bedroom (1)
Master Suite (1)
Windows & doors (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Owens Construction relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Owens Construction in Worthington, OH; Columbus, OH; Powell, OH; Grandview Heights, OH; Upper Arlington, OH; New Albany, OH; Dublin, OH; Upper Arlington, OH; Westerville, OH; Delaware, OH; and 1 other city in Ohio.
In this report, Owens Construction has published a summary of the customer feedback they've received since they joined GuildQuality in January 2017. In that time, 36 out of 56 customers (64%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2018.
Owens Construction surveys all of their customers with the following exceptions:
Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Owens Construction customer, if your project doesn't match the above exceptions, and if Owens Construction completed work for you after January of 2017 but you haven't yet received a survey, please let us know.
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