Abby Osborn was wonderful to work with. She gave us excellent advice on design and option choices during the many months of planning our project. She was available for many meetings and always spent as much time as needed with us.
Bruce Pettingill is our project manage and he was responsive about issues and options during the months of work on our remodel. He coordinated all the sub-contractors and worked with me on change orders and modification to our plans as needed. I am happy that I am still able to contact Bruce with questions. His experience and advice have been invaluable to the success of our project.
We love the remodel Normandy did for us!! The quality of the work has been outstanding!! The design and finishes are beautiful, and we love them even more than the day we picked them out with the guidance of the great Normandy team.
The end product is beautiful but the lack of communication throughout the project was very frustrating.
The outcome is beautiful, but the length of time for them to finish was too long. It was not managed well.
We would recommend Normandy. The quality of the work was good. The project management was great and responsive to our needs and questions. The cabinetry and other materials are beautiful. This was a big, difficult project and we are very happy with the end result.
I have already recommended them to a friend.
The professionalism, knowledge and courtesy of Normandy is outstanding. The ease of working with Normandy is outstanding. It was an excellent working relationship that we had with Normandy.
We had a great experience with all the people on our Normandy team. From the initial design consultation, I felt that they were invested in our happiness and satisfaction and treated us as clients even before signing on the dotted line. Having contact with our designer as well as our superintendent throughout the process meant a place to voice any concerns as well as to clarify things for us as needed.
After interviewing other local remodeling companys we decided to go with Normandy and could not have been happier. Normandy hires only the most expert designers, project managers and trades. The process is effecient and professtional and kept on the agreed budget. Normandy makes a difficult situation easy and seemless with excellent communication and staying on time. The result is perfection.
The designers Amy and Leslie were very helpful and responsive.
Working with Normandy exceeded our expectations! With our home being almost 100 years old, issues were inevitable, and Normandy handled them promptly and with integrity!
Weak initial project management.
First-class remodeling job. Excellent contractors. Trusted professionals.
They stayed in touch and let us know the progress of the reconstruction they were doing, or remodeling, I would say, with pictures also. Their showroom has a lot of different samples and a lot to choose from. Vince was very helpful. He followed up on every question we had and spent time in the showroom and on our property. We enjoyed working with him. We enjoyed it.
Normandy Remodeling was incredibly responsive and detail oriented!
The work was beautiful, but it took twice as long as it was supposed to.
A to Z they were terrific. Our designer, Laura Barber, and project manager, Brian Preston, were great. We used them for three consecutive remodels. Our entire house was remodeled by Normandy Remodeling. They were professional, knowledgeable and communicated on a daily basis. The craftsmanship was terrific. They had terrific attention to detail. We are very pleased.
Normandy Remodeling provided outstanding work and was a pleasure to work with from start to finish.
Normandy was great to work with. I already have recommended them to friends and family!
The process was seamless from start to finish. Everyone we worked with was professional and courteous. We couldn't be happier with our results.
I have recommended them at least four times to other people.
Not as likely to recommend Normandy moving forward as I have been in the past.
We are fine with the work. The process was not as promised. For example, we were told that the start date was X because Normandy's process involves making all of the design choices and ordering all of the materials before starting. Then, when the project was underway, we learned there were items that had not been ordered, which led to further delay.
They did quality work.
Normandy did a great job on our bathroom remodel. We could not be happier.