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NewBath Alabama

158 ratings
67 Penser Blvd, Millbrook, AL 36054(866) 696-8228
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About this company

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NewBath Alabama

Considering a bathroom remodel? What are your expectations? Probably weeks of construction, a lot of money, plus frustrations and surprises throughout the process! More

GuildQuality Member
Guildmember
Since 2013
GuildQuality Master Award Winner
Guildmaster Award Winner
2014, 2015
Feedback Milestone
5-Year Anniversary
2018 - See more

Types of work

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Aging in place (593)

Bathroom remodel (593)

Projects

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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NewBath Alabama

Review by

Everything was done as promised. It took an extra day because of the extensive preparation needed but the results were great!
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    • NewBath Alabama

    Review by

    The installer could not line up the grout lines because the shower was not square. It was not their fault but I wish they would have told me before they did the work. Other than that, I am satisfied.
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    • Comment on "Recognize Excellence"

    Glencoe, AL on Dec 19, 2017
    I would like to recognize the guy that did the work for me and the salesman, he was good also.
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    Comment on "Area Of Satisfaction"

    Glencoe, AL on Dec 19, 2017
    I was most satisfied with the fast workmanship, it was perfect the first time around.
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    NewBath Alabama

    Review by

    We are just perfectly happy with our new bath and shower, I love it. It makes everything so much easier for me and I would recommend it to anyone who needs help getting in and out of the shower.
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    • Comment on "Recognize Excellence"

    Muscadine, AL on Nov 29, 2017
    The all did a great job! They had good workmanship. The people that did the installation were super great and the initial contact person was nice. It's just an overall good organization.
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    Comment on "Area Of Satisfaction"

    Muscadine, AL on Nov 29, 2017
    I was satisfied all the way around. I have no complaints. The had great workmanship. Everything was just good. I can't say one thing out did the other.
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    Comment on "Recognize Excellence"

    Oxford, AL on Nov 16, 2017
    Everybody has been really nice. We've called and they're going to fix the handheld shower. All of them have been very easy to work with and agreeable.
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    Comment on "Area Of Satisfaction"

    Oxford, AL on Nov 16, 2017
    I was satisfied with all of it. My husband has had surgery and it's worked out beautifully to have access to a shower.
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    NewBath Alabama

    Review by

    We have been very pleased with the shower installation. It has been an asset to have in the home.
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    Affiliations

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    • GuildQuality
    • Better Business Bureau A+ Rating

    More about NewBath Alabama

    As a GuildQuality Guildmember, NewBath Alabama relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of NewBath Alabama in Montgomery, AL; Birmingham, AL; Prattville, AL; Wetumpka, AL; Tuscaloosa, AL; Anniston, AL; Selma, AL; Bessemer, AL; Jacksonville, AL; Hoover, AL; and 158 other cities in Alabama, Texas and Louisiana.

    In this report, NewBath Alabama has published a summary of the customer feedback they've received since they joined GuildQuality in February 2013. In that time, 347 out of 574 customers (60%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2018.

    If you are a NewBath Alabama customer, and if NewBath Alabama completed work for you after February of 2013 but you haven't yet received a survey, please let us know.

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