Moore and Sons Roofing is a family owned business that has over 35 years of roofing experience in West Michigan. Our company has over 30 employees and operates offices in Grand Rapids, Michigan. The Moore family is a recognized leader in the roofing industry under the guidance of Edward Moore Sr. and his sons, Edward J. Moore and Jeremiah Moore. At Moore and Sons Roofing, we are a "full service" roofing company. Our company services residential and commercial projects, such as: new roof installations, restorations, re-roofs and repairs. In addition, Moore and Sons Roofing has gained the trust and an exceptional reputation by working with only the finest roofing materials in the country. We are a certified installer with all major roofing manufacturers and an Owens Corning Platinum Preferred Contractor. The work that we do for our customers has raised the bar for the roofing industries standard of excellence. Our customers come first, and because of our dedication to our customers, Moore and Sons received the Angie’s List 2012 Super Service Award. Thank you to our customers for this honor. Contact us 24/7 to see how we can help you! (616) 453-2222
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Replacement roof (483)
Roof repair (449)
Owens Corning (411)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Moore & Sons Roofing Inc relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Moore & Sons Roofing Inc in Grand Rapids, MI; Rockford, MI; Ada, MI; Belmont, MI; Wyoming, MI; Comstock Park, MI; Hudsonville, MI; Caledonia, MI; Jenison, MI; Alto, MI; and 40 other cities in Michigan.
In this report, Moore & Sons Roofing Inc has published a summary of the customer feedback they've received since they joined GuildQuality in March 2017. In that time, 372 out of 585 customers (64%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2019.
Moore & Sons Roofing Inc surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Moore & Sons Roofing Inc customer, and if Moore & Sons Roofing Inc completed work for you after March of 2017 but you haven't yet received a survey, please let us know.
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