Metro Building and Remodeling Group is proud to offer area homeowners a smarter approach to home remodeling and home renovation. home design and home remodeling services photoYou can count on our experienced remodeling professionals to ensure that your home’s remodel will look great, your project will run smoothly, and we will finish on time as well as on budget. We also work smart and hard to assure you get the best value from your home remodeling investment. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Basement remodel (47)
Kitchen remodel (46)
Whole house remodel (43)
Custom home (42)
Basement bar (2)
Bath renovation (2)
Interior renovation (2)
Bathroom remodel (1)
Bedroom remodel (1)
Kitchen cabinetry (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Metro Building & Remodeling Group relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Metro Building & Remodeling Group in Washington, DC; Alexandria, VA; Ashburn, VA; Arlington, VA; Vienna, VA; Falls Church, VA; Fairfax, VA; Centreville, VA; Rockville, MD; Bethesda, MD; and 6 other cities in Maryland and Virginia.
In this report, Metro Building & Remodeling Group has published a summary of the customer feedback they've received since they joined GuildQuality in December 2015. In that time, 14 out of 29 customers (48%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2016.
Metro Building & Remodeling Group surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Metro Building & Remodeling Group customer, and if Metro Building & Remodeling Group completed work for you after December of 2015 but you haven't yet received a survey, please let us know.
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