If you're frustrated with how your home looks, feels or functions, rely on Merrick Design and Build for remodeling solutions that are practical and beautiful. Clients come to us to replace outdated styles, eliminate cramped quarters or improve poor traffic flow with changes that honor their vision and respect their budget.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Kitchen remodel (72)
Bathroom remodel (71)
Basement remodel (53)
Master bathroom (1)
Whole house remodel (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Merrick Design and Build Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Merrick Design and Build Inc. in Washington, DC; Silver Spring, MD; Kensington, MD; Bethesda, MD; Chevy Chase, MD; Potomac, MD; Rockville, MD; N. Potomac, MD; Takoma Park, MD; Besthesda, MD; and 3 other cities in Maryland.
In this report, Merrick Design and Build Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in May 2017. In that time, 43 out of 73 customers (59%) responded to a GuildQuality satisfaction survey, with the most recent response in June 2017.
If you are a Merrick Design and Build Inc. customer, and if Merrick Design and Build Inc. completed work for you after May of 2017 but you haven't yet received a survey, please let us know.
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