MainStreet Design Build is a full service, luxury design and build firm that caters to homeowners in Oakland County who value a high level of comfort and trust in knowing that their home remodeling project will be done RIGHT. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Design build remodel (57)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, MainStreet Design Build relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of MainStreet Design Build in Birmingham, MI; Bloomfield Hills, MI; Royal Oak, MI; Pleasant Ridge, MI; Beverly Hills, MI; Troy, MI; Rochester Hills, MI; Bloomfield Village, MI; Bloomfield Township, MI; Waterford, MI; and 5 other cities in Michigan.
In this report, MainStreet Design Build has published a summary of the customer feedback they've received since they joined GuildQuality in March 2014. In that time, 30 out of 60 customers (50%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2017.
If you are a MainStreet Design Build customer, and if MainStreet Design Build completed work for you after March of 2014 but you haven't yet received a survey, please let us know.
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