MainStreet Design Build

Five stars would definitely recommend to a friend.

Having heard horror stories from friends and family about their remodeling projects we were pleasantly surprised at the level of service, attention to detail, proactive communication, and quality service provided from MainStreet.

MainStreet has been very easy to work with. All dealings have been handled in a very professional manner and we have always had the feeling that they are working for us. Their workmen are quite skilled and the sub-contractors all do quality work. We get the feeling that they are concerned about doing the job right.

From the initial proposal, design plan and execution, everything was completed as promised. Their staff are exceptional and well organized. Any issues, which were small, were taken care of promptly. A very professional team. Extremely happy with the end result.

Areas Of Satisfaction

Craftsmanship of work. Great care was taken to assure everything was done to high standards.Follow up by Chuck was outstanding. Marq is an exceptionally talented person and cares greatly about his work. We felt lucky to have him do most of the carpentry.

Additional Comments

Delighted with the kitchen.Christopher and Christine were great to work with and very helpful in the design and selections.Rick always made me feel like he was there if there was any issue with the project.And Steve did a great job understanding what we were looking for and really made us feel at ease with the scope of the project. We could not have had a better experience. And we really appreciate the fact that Mainstreet accommodated my wife's special needs by meeting at our house. That was really VERY nice of everyone. THANK YOU!

I already have recommended them.

Likely To Recommend

I already have recommended them.

Areas Of Satisfaction

I was satisfied with the overall experience. The staff is wonderful to work with and I am happy with the project.

Areas Of Satisfaction

I was most satisfied with the quality of the work. Everything they did exceeded my expectations.

Areas Of Satisfaction

They made renovating our basement fun and exciting. It was a hassle free experience. They were easy to work with, knowledgeable and I felt confident that they were honest and trustworthy.

Additional Comments

Kyle is a diligent worker and he and the carpenters are most respectful, answer questions and clean up neatly each day. Dwayne communicates regularly and is much appreciated.

Unreal experience! Our kitchen is amazing and Main Street was an absolute delight to work with.

Areas Of Satisfaction

The planning from Day 1 was exceptional. The regular communication was stellar as well. The contractors were delightful and I will miss seeing them every day for sure.

Additional Comments

Hands down the best experience we could have dreamed of. We are over the moon with our new kitchen and it was designed perfectly for our old home.

Areas Of Satisfaction

Professionalism; organization of the project; everyone was friendly, knowledgeable and easy to work with; kept me up to date on the project, quick resolution of item(s) delivered damaged or flawed; quality of work!

5

Additional Comments

I have already recommended MainStreet Design Build to two of my neighbors planning a remodel.

Areas Of Satisfaction

The design team was very helpful. The bathroom turned out beautiful in the end. Very courteous and professional staff. Very detail oriented. They have a team that has many excellent design ideas. The workmanship also was excellent.

Additional Comments

Bottom line. In the end, we love our new bathroom!

Areas Of Satisfaction

The finished product met or exceeded all of our expectations. The design turned out better than expected and the quality of workmanship was excellent.

Areas Of Satisfaction

1. Kyle and Main Street Team were a pleasure to work with through the build process. 2. The timeline including trades was on target. 3. Co-Construct was an effective way to manage communication and any changes that were delivered throughout the project. 4. The design and deliverables were as expected.

Additional Comments

We love our new Kitchen and Mudroom. We appreciate the effort, commitment and quality provided by the entire team at Main Street. Thank you! Chad and Karen Knott and family

Areas Of Satisfaction

I was most satisfied with how MainStreet steeped up to the plate on several material defects and immediately replaced and/or fixed the issue with no questions asked.

Additional Comments

The best part of this process was feeling confident you would do what you said you would. That piece of mind was critical given our less-than-positive past experiences with other contractors.

Areas For Improvement

I can't think of a way that they fell short.

Areas Of Satisfaction

I was satisfied with the assistance that I received with regards to picking out the various pieces.

Areas Of Satisfaction

Responsiveness and being confident they would do a great job.

Lead Source

Neighbor.

Areas Of Satisfaction

Working with Dwayne was very helpful.

Lead Source

I read about them in several newspaper articles.

Additional Comments

I would work with them again.

Expertise

They did an excellent job of design. Some very creative design features.

Areas Of Satisfaction

The overall result of the project. They did a great job.

Areas Of Satisfaction

Very Happy on all accounts