They installed a new bathtub with shower in one day. The installation was excellent.
My experience with Mad City was wonderful, from the start to the finish. This company has it's act together and I would highly recommend them to anyone who would like to have a pleasant, professional, quality job done in their home.
We were very happy with everything from the salesmen to the installation and the customer service people. The product was as it was advertised.
The first sales person was not very nice when he found out we weren't ready to make a decision that night & said he wouldn't be coming back to sign paperwork with us if we changed our minds.
I am likely to recommend Mad City Windows and Baths to a friend because the installers were great. The home people were awful, and they threatened me repeatedly because I wouldn't schedule a time to have it put in over two weeks. The installers were perfect and considerate. When I told them what was going on, they said they'd file a complaint. The local Louisville people were great, but the corporate people were not.
I am likely to recommend Mad City Windows & Baths because they did a really good job.
I am likely to recommend Mad City Windows & Baths to a friend because they did good work except for the faucets. They're kind of loose.
Overall, the quality of the product so far has been okay. The installer installed it in a fashionable time. The installer was really great; he was a really nice guy and personable. He said he had been doing this for four years. I am a retired carpenter, so I know what to look for, and his wok could be better.
I say that because one corner of the surround doesn't line up like it should. I have a textured wall in my bathroom, and he should have taped off y wall when he ran caulk around it, and he didn't. I actually went in there today and repainted the wall to cover that.
Also, there are places where there was no caulk at the very top of the wall fixture.
At the very top on one side of the wall where he pushed my trim over, there is no caulk. I don't have nay issues with the product itself.
Excellent company! From coming out to planning and executing, they were excellent all the way around!
Great service and great quality!
They are very Professional!!
They were way higher priced than anybody else, and I found that out after the fact.
I already recommended them to a neighbor.
The work that was done was better than I expected.
We would recommend the product to friends and family. They were friendly and cleaned up afterwards.
They did a great job from the front to the back.
The trim pieces are falling off. The vinyl wrap is loose in some places. We like the appearance in the cabinets and drawers. It is still other issues that prevent some from given a higher score.
We will recommend Mad City to our friends and neighbors.
Mad City Windows & Bath replaced a shower for me, and they were very professional and did a great job. I really like my new shower!
Mad City Windows & Bath are very professional, trustworthy and efficient.
Great product. Great staff. Fair price.
I am very satisfied with the outcome.
They were timely, professional, and informative. If they had any questions, they asked me, and vice versa. They did a very acceptable performance.
They were very professional went above n beyond to deal with unexpected issues, completed the job in one day, cleaned any mess, product beyond my expectations. So happy with the end results and Mad City Bath
Very Strongly Agree