Beautiful shower now...transformed. Seemed quiite expensive, but it was well worth it.
I was very happy with the results and how quickly it went; I have no complaints.
workmanship was done well done in reasonable time
True to their word New Shower in 1 Day
I would recommend them to a friend. They did an amazing job with the inside and outside. They cleaned up everything, left everything looking stylish, and gave us good information concerning care. Not only that, but they also did a great job with the thermal lining.
Sales person told us we were getting a larger base and we did not .
Big company. Very fast, professional, and cleaned up very well. I'm very happy with the installer and product.
Mad City Windows and Baths do good work.
We have had 2 callbacks to correct items that were not done. The salesman did not communicated completely. We needed to add some items afterwards that was not discussed initially.
They were efficient, professional and everything looks great. I would recommend.
It was a little expensive but they did a good job.
The end result was what I expected except for the quality of the white caulk that Orlando had to use. It was VERY runny and he had a very difficult time with it! He said that it was not the material that he normally used. It was new to him and it was what 'they' gave him when he picked up our materials!
Cheap materials used
I had scheduled a tech the Friday before Labor day weekend. That was the first mistake. I felt like he rushed through it and left a mess in my driveway from cutting the panels. Also left a huge dust circle on my bathroom window screen. Dust covered my hot tub cover and pretty much everything out there. I have scratched trim and the shower pan does not fit properly so they had to add a piece of moulding that looks bad. The shower pan does noteet up with my current floor trim so I will have to replace. I had a service manager out and have not heard back. I also called the city and they could not find a permit for my project.
The salesman was knowledgeable and patient. Installation crew was very good, courteous and kept us informed as the project was completed. They were efficient and cleaned up after themselves. We had a follow up to make sure that the grouting was adequate and a small scratch was repaired. Again our expectations were met.
I was very pleased with the installer that came in to do my bath!
Very professional and knowledgeable! Work was finished in less than one day - love the end result !
Had some positive and negative interactions. Will wait until the first winter is done to see how the product does.
I will recommend windows to others.
Excellent and knowledgeable service, wonderful quality. My kitchen and bathroom look fantastic! Thanks guys!
I was dissatisfied.
They were very professional, fast, and courteous during install. They were helpful in answering any questions that I had. The job was done very well and the windows look and function great! And I love the lifetime warranty! Would not hesitate to recommend or return to for services.
They did a great job. Very professional. Answered our questions.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Mad City Windows and Baths as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys