I would share my experience with them
I am very pleased with the entire process. The sales person was professional and answered all our questions. The installation guys were efficient and had replaced all the windows (9) in about 4 hours including cleanup. After they were done they took me around to each window and explained the operation. No complaints.
From the beginning to the end of each experience everyone I dealt with were very knowledgeable, kind and had a pleasant demeanor.
Our overall experience was very good. However, there was only one installer for our job of 28 windows and two doors, which caused the job to last for several weeks. That being said, our installer was excellent! He was professional and considerate. In addition he was very meticulous regarding the fit and overall finish of each window. He always made sure to communicate his schedule with us each day and we are very happy with the job that he did.
Mike the installer was great. Very courteous and communicated very well.
Some details need to be addressed.
The quality was good. The service was great.
They were good, but a little pricey.
Liked employees but not materials and price!!!
If friend is looking to upgrade or change from bath to shower, yes I would tell them to check out Mad City.
I found another company that does similar work that was a little more reasonable price wise.
They were really good and fast.
I have already recommended them to a friend of mine.
I am not happy with the windows I got for the price.
The are work and operate great. Installers were friendly and knowledgeable and fun to work with.
Had to negotiate a bit with the salesperson to get to a "fair" price. Company was not the cheapest or most expensive given the vendors/products researched.
Installment process went very smoothly. Nick was professional as well as friendly and efficient. Finished shower looks beautiful.
The workmanship is outstanding!! Crew was great!
Yes!!!! Mad City Windows is fantastic!!!! Very professional, excellent quality materials and workmanship! Our windows were even done sooner than expected! 5 Stars all the way around! Anyone who says "windows" or "remodeling" gets to hear all about our amazing experience!!!
Installers were knowledgeable and efficient
They're very good workers.
I think they did a very good job.
I would recommend Mad City.
The installers did great work but the materials were not on time. It took the company two months to perform the job. They should stick with the schedule they promise. Also, they promised a follow-up with a gift card that I have not received yet!
To soon to tell. Ask in a year or 2 of having the windows. Not crazy about Mad City's sales techniques so not really sure.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Mad City Windows and Baths as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys