Even though issues were corrected, there were too many to start with. One has not been corrected, Damage to residence from contractors' trailer hitting garage door trim.

They were very professional and they were concerned about how they put the windows in to keep as much heat in the house as they work.

My experience with Mad City from start to finish was excellent. I was presented with choices (regarding color and type of shower doors) and the finance terms offered made this project affordable for me.

I would definitely recommend this company

Very professional from sales to the installation. and love the product.

Mad City did the job as promised very pleased with the result

Mike the installer was very professional and knowledgeable and very polite I was very satisfied with the outcome. He took pride in his job he also protected my flooring to the installing area. After the finishing he went into details and explained cleaning procedures. I would recommend him for I would say almost any job. Mike you definitely deserve 10 Stars thank you so much I love the ending

George did a great job! Looks absolutely super! He worked hard from 8 til the job was done at 5.

The windows were measured twice to fit. Ordered to fit. When the windows were installed they did not fit correctly at all. There were large gaps around the window frames. The foam that they sealed the gaps with wasn’t fully sealed. There were gaps in the foam.
Furthermore the wraps that was done on the outside frame was not consistent. The metal cuts on corners had gaps also.

Mad City Windows & Baths was very fast and efficient. We gave them quite the job here in one of the bathrooms. They had to break up cement, clean it all up, put new cement down, and put up a wall. One bathroom was a lot of extra work. They took the flooring out for us because one of the tubs was kind of on a platform.

Highly recommend Mad City because of their quality product, ease of installation and customer service.

Justin was very nice and so was this brother!

We really like our new shower. It looks so much nicer than the previous one.

Wayne Gendron was extremely attentive and assisted us without delay.

There were to many outside contractors like to fix dry wall electrician work and plumbing everyone had to show up separately etc. which made the experience extremely inconvenient and had to use a lot of our own time to manage the installation process. Communication between all the staff members was extremely poor. There was a lot of confusion and a lot of moments where we needed to declare clarifications. We were not explained how many ways the warranty could be voided during the process before we signed the contract. Definitely we feel very ripped off simple as that and we are not shy to share our experience and not being able to offer a real full kitchen remodel is disappointing and also unprofessional that the job is left so unfinished like leaving areas that’s needing painted and etc. the kitchen is very unfinished and a lot of work we are having to do ourselves . For what we are paying the work is extremely low value we feel extremely ripped off from the kitchen . And the bathroom is ok . We Would never recommend you guys we really do not want people to
Get ripped like we have and we feel passionate about this we will be leaving google reviews we are not impressed at all .

The people I spoke with were friendly and efficient. Everything went smoothly. Installation was fast and affecient.

From the Sales Call to the scheduling and finally the installation and quality control these guys are excellent at what they do. Highly recommend.

Not until work is completed!!!!

Worked twice with company. Pleased both times.

Mad City did an awesome job from start to finish. Marshall was courteous and professional. The tub/shower looks great and is a quality product. Would definitely recommend this company.

Yes they are very helpful with my decision

We had the same day tub to walk in shower conversion done, our installer Larry actually completed the shower in 6 to 7 hours. It was amazing to watch. We had a sales guy out and had to wait about 6 weeks for our appointment and we were wondering had we made a smart choice due to the cost. Now that the conversion has been completed I have zero doubts. Again Larry the installer was amazing he explained everything about the product and care needed. I recommend MAD CITY (and Larry the installer) highly. Thank you Larry for the amazing service and answering all our questions.o

I was very satisfied with the work & the timely manner that it was installed in. I love it!! The guys that put it in was very professional & laid cloths down on floor & up the stairs to protect my floors & cleaned up very good afterwards. I was
quite pleased & would highly recommend.

I will definitely recommend MAD city windows to anybody inquiring about getting replacement windows.

I've got problems with some part of Mad city, some problems and some I am happy with. So, I don't know if I would recommend it to a friend. I would rate your carpenters a 10 out of 10 and I would rate your salesman a 0 out of 10. I would not recommend you, because of your salesman. I explained this when my job was done, I was very happy with the carpenters. I was very happy with the work but as far as your salesman, I don't think you should I have that one working for you. I was in construction for 30 years, I know what I'm talking about.