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Mad City Windows and Baths

4,450 ratings
5020 Voges Rd, Madison, WI 53718(608) 208-6908
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About this company

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Mad City Windows and Baths

We are a home improvement company, established since 1998 by a couple of hardworking Wisconsin boys. More

GuildQuality Member
Guildmember
Since 2011
Feedback Milestone
10 Consecutive Great Reviews
2019 - See more

Types of work

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Window & door replacement (964)

Roof repair (960)

Gutter installation (959)

Roofers (959)

Projects

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All project locations are approximate

Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Mad City Windows and Baths

Review by

I was most satisfied with their timeliness. They were done in one day.
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    • Mad City Windows and Baths

    Review by

    The installation was a fast an efficient process. The crew was friendly, courteous, and careful around my other personal property.
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    • Mad City Windows and Baths

    Review by

    The salesman seemed a tad pushy, but very knowledgeable about the product. he was very helpful with our financing options. The crew who came to put in our windows were super! They answered all my questions, very efficient, and even though I had lots of bees for them to deal with finished the job with...
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    • Mad City Windows and Baths

    Review by

    While I am enjoying my new Mad City shower, I would advise anyone considering Mad City to get several estimates and opinions from other remodelers before inviting a Mad City sales person into your home. Our sales person was not knowledgeable. We were told the job would be done in 1 day; it took 2 days....
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    • Mad City Windows and Baths

    Review by

    They were excellent to work with.
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    • Mad City Windows and Baths

    Review by

    I was well satisfied!
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    • Mad City Windows and Baths

    Review by

    They are probably the most outstanding and professional company that I have worked with. I have seen some reviews about issues with their service and warranty, so we will see if they stand up to that.
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    • Mad City Windows and Baths

    Review by

    Overall, we are very satisfied with our new windows and appreciate the work that William did with us to make the project fit into our monthly budget.
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    • Mad City Windows and Baths

    Review by

    5 hour sales pitch, but we bit and bought (our bad). Started out as a positive experience but after they got their money on completion of the job they seemed to have disappeared. Ruined my flooring and now I am on the hook to do major repairs. This proved to be a very costly bathroom job. NO LIFETIME SERVICE here.
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    • Mad City Windows and Baths

    Review by

    Very professional and knew what they were doing. Explained different problems that arose and gave options as how to fix them.
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    Affiliations

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    • GuildQuality
    • 2012 Qualified Remodeler Top 500
    • 2010 Qualified Remodeler Top 500
    • 2011 Qualified Remodeler Top 500
    • 2013 Qualified Remodeler Top 500

    More about Mad City Windows and Baths

    As a GuildQuality Guildmember, Mad City Windows and Baths relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Mad City Windows and Baths in Madison, WI; Janesville, WI; Green Bay, WI; Milwaukee, WI; Sun Prairie, WI; Appleton, WI; Portage, WI; Baraboo, WI; Fond Du Lac, WI; Stoughton, WI; and 520 other cities in Wisconsin, Illinois and Michigan.

    In this report, Mad City Windows and Baths has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 6,749 out of 11,400 customers (59%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2019.

    Mad City Windows and Baths surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Mad City Windows and Baths customer, and if Mad City Windows and Baths completed work for you after February of 2011 but you haven't yet received a survey, please let us know.

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