Quality to the max.
Excellent job done! Very professional and great customer service.
The workers were great
Communication. Beautiful installation.
Ken the installer was excelent
Courteous workers. Great quality work. Fair prices.
It was a great experience from start to finish. We are very happy with the finished product.
I don't like being lied to..more on that later
Mad city employees were great from the first quote appointment until the installation. They were very thorough and came out double check the measure and design. The counter was installed in one day and they cleaned up everything after. I am very satisfied.
Was so easy. From the salesperson to the final cleanup. It really could not have went any better.
On time, clean, efficient and very professional.
They are nice and friendly, and professionals .
Everything promised happened
Very friendly, very professional staff, and wonderful product.
The building and plumbing men were prompt and professional. Unfortunately, the grab bar in the walk-in was placed on the wrong side - another was installed, and I decided it was fine. The curved rod for my hall bath was placed so the door banged into it - it really should have been placed about 3 inches higher to avoid the door engaging the rod. The curved rod was replaced by a straight one. I did not want the holes for the road 'plugged' as I thought it would look messy - not a look I would want after spending $34,000 for both units. So no, I did not receive what I ordered so Mad City thought it would be in their best interest to offer me a $100 gift card to placate me. Not sure what Mad City saved to not replace three side walls - a bit more than $100 bucks, I am sure. I give the rating an eight as the baths are beautiful - the walk in is suburb. $100 is downright cheap on your part and I believe you should reconsider.
From the start, they said the kitchen would be done in three days then the guys showed up and said no a week, but it still didn’t get done for six whole months. They kept measuring everything wrong and when they left, they left a mess sawdust everywhere that I had to clean up and then the final project is still not professional looking. We are very disappointed. They need to stick to just bathrooms and Windows. For the price they charged us It should look like a professional job, but it looks like an amateur job.
Everything with Mad City Windows and Baths has lived up to my expectations of what a company should perform like. Customer service is outstanding. I feel like my satisfaction is important to everyone that I have dealt with so far, from the salesman to the installer to the follow-up calls.
Awesome job
Installation was well done and I am very happy with the style and color of the door.
Installer was very competent and personable.
I would recommend Mad City but would also tell friends to have salesman clarify what would they were planning to do
Although we did not get the shower that was originally contracted, matters were resolved to our liking.
I absolutely love my cabinet make over! Blake and Alex both did a wonderful job from being on time, cleaning along the way, to providing a beautifully completed project. It’s so much brighter in the kitchen now. Thank you Mad City
From start to finish we were impressed with how easy the process was and how professional everyone was. We were impressed with how quickly you responded within a few minutes to us filling out an online request to coming out 2 days later to show us the product. We were impressed that a field manager came out both days of installation to check on things. We couldn’t be happier and will definitely recommend Mad City to friends and family
They were fast at doing. There job