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Mad City Windows and Baths

4,256 ratings
5020 Voges Rd, Madison, WI 53718(608) 208-6908
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About this company

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Mad City Windows and Baths

We are a home improvement company, established since 1998 by a couple of hardworking Wisconsin boys. More

GuildQuality Member
Guildmember
Since 2011
Feedback Milestone
5 Consecutive Great Reviews
2019 - See more

Types of work

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Windows & doors (964)

Roof repair (960)

Gutters (959)

Roof (959)

Projects

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  • All Projects
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All project locations are approximate

Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Mad City Windows and Baths

Review by

It has taken too long to get right.
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    • Mad City Windows and Baths

    Review by

    Ryan was a great sales rep but the sales pitch was way longer than I had planned for (almost 4 hours total). Only complaint on the sales side is he said the slider windows came with safety locks where they could only be opened a certain amount of space but they don't. This is disappointing because I...
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    • Mad City Windows and Baths

    Review by

    Quality fast efficient and professional work!
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    • Mad City Windows and Baths

    Review by

    I think they did a really good job. It is working out well for us. My wife has a little problem with bars but we suggested that they be there.
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    • Mad City Windows and Baths

    Review by

    The sales person was knowledgeable and understood what we wanted in our replacement patio door. The person who installed our patio door was also very knowledgeable and did a very good job before, during and after the install. Would recommend Mad City Windows and Baths!!
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    • Mad City Windows and Baths

    Review by

    They are amazing.
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    • Mad City Windows and Baths

    Review by

    We made the decision to go ahead with the project to update our original 1950's pink tub/shower to a new walk in shower at the time of the estimate. I did not have any second guessing that we had made the right decision to go ahead, even though we did not seek additional estimates on our project. ...
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    • Mad City Windows and Baths

    Review by

    I want them to know how much we appreciate them. Their skills were amazing. From the first person we met to the last person that came, every one of them was impressive. They were excellent. They took more time than they probably would have had to. They were efficient everywhere.
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    • Mad City Windows and Baths

    Review by

    I was very happy with their work. They did a good job.
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    • Mad City Windows and Baths

    Review by

    Shower valve is not giving adjusted hot/cold water. Can easily scald yourself. Shower door will not stay partially open; bangs into wall. Called to have issues addressed. Said someone would call back. Never happened. No phone number on paperwork and must go to website where no place to communicate.
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    Affiliations

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    • GuildQuality
    • 2012 Qualified Remodeler Top 500
    • 2010 Qualified Remodeler Top 500
    • 2011 Qualified Remodeler Top 500
    • 2013 Qualified Remodeler Top 500

    More about Mad City Windows and Baths

    As a GuildQuality Guildmember, Mad City Windows and Baths relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Mad City Windows and Baths in Madison, WI; Janesville, WI; Green Bay, WI; Milwaukee, WI; Sun Prairie, WI; Portage, WI; Appleton, WI; Baraboo, WI; Fond Du Lac, WI; Stoughton, WI; and 507 other cities in Wisconsin, Illinois and Michigan.

    In this report, Mad City Windows and Baths has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 6,512 out of 10,967 customers (59%) responded to a GuildQuality satisfaction survey, with the most recent response in June 2019.

    Mad City Windows and Baths surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Mad City Windows and Baths customer, and if Mad City Windows and Baths completed work for you after February of 2011 but you haven't yet received a survey, please let us know.

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