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Mad City Windows and Baths

3,651 ratings
5020 Voges Rd, Madison, WI 53718(608) 838-4366
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About this company

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Mad City Windows and Baths

We are a home improvement company, established since 1998 by a couple of hardworking Wisconsin boys. More

GuildQuality Member
Guildmember
Since 2011
Feedback Milestone
10 Consecutive Great Reviews
2018 - See more

Types of work

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Windows & doors (964)

Roof repair (960)

Gutters (959)

Roof (959)

Projects

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Mad City Windows and Baths

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The salesperson was very knowledgeable and the installation crew was fabulous at Mad City Windows and Baths.
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    • Mad City Windows and Baths

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    Overall we are pleased with the product. My reservations about the product are not major. They have been tested by serious rains since being installed. They are tight and of quality.
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    • Mad City Windows and Baths

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    I very happy with the quality of the products and the installers were very good.
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    • Mad City Windows and Baths

    Review by

    Trevor is my nephew, and he gave me a very good deal.
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    • Mad City Windows and Baths

    Review by

    They were very professional installers. Everything was like I expected and told it was going to be.
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    • Mad City Windows and Baths

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    I was very pleased with how polite and nice everyone was.
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    • Mad City Windows and Baths

    Review by

    On the sales staff, Michael was very knowledgeable about the windows and had a really good sales pitch. Although the windows were supposed to be double inspected, and it was still broken when delivered. Not all staff was certified to do that. One was still training and did a horrible job on one of our...
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    • Mad City Windows and Baths

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    I was pleasantly surprised by the professionalism and the work ethic, I love my windows and patio door.
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    • Mad City Windows and Baths

    Review by

    From start to finish, every person we interacted with at Mad City was great. We were particularly impressed with the installation crew who were prompt, professional and personable. They had a rainy day to deal with on our bathroom install but they still kept everything on schedule and went above and...
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    • Mad City Windows and Baths

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    We talked with 2 different guys, I guess they were the salesman, they both sucked! The first guy said one thing and the second guy said the first guy was an idiot and he didn't know what he was talking about. We requested certain things for the finishes and they said we could have them (such as color...
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    Affiliations

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    • GuildQuality
    • 2012 Qualified Remodeler Top 500
    • 2010 Qualified Remodeler Top 500
    • 2011 Qualified Remodeler Top 500
    • 2013 Qualified Remodeler Top 500

    More about Mad City Windows and Baths

    As a GuildQuality Guildmember, Mad City Windows and Baths relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Mad City Windows and Baths in Madison, WI; Janesville, WI; Milwaukee, WI; Sun Prairie, WI; Portage, WI; Baraboo, WI; Green Bay, WI; Stoughton, WI; Beaver Dam, WI; Fond Du Lac, WI; and 476 other cities in Wisconsin, Illinois and Michigan.

    In this report, Mad City Windows and Baths has published a summary of the customer feedback they've received since they joined GuildQuality in February 2011. In that time, 5,724 out of 9,573 customers (60%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2018.

    Mad City Windows and Baths surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Mad City Windows and Baths customer, and if Mad City Windows and Baths completed work for you after February of 2011 but you haven't yet received a survey, please let us know.

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