At HCR our mission is to help homeowners with protecting, improving, and elevating the value of their most important (and largest) asset - their home. We believe in providing affordable access to the best quality products in each of our categories: roofing, gutters, siding, insulation, windows, doors, quartz countertops, and accessible baths. Everything we do is covered by our 100% customer satisfaction guarantee. With the highest standards in customer experience and our unwavering commitment to integrity, we stand by our products and workmanship to the complete satisfaction of each and every homeowner. Locally owned and operated since 1990, HCR now services MD, DC, VA, DE, PA, FL, and NC.
Gutter installation (2101)
Window & door replacement (2095)
Replacement roof (656)
Walk-in tub (3)
Seamless gutters (2)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Homefix Custom Remodeling relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Homefix Custom Remodeling in Woodbridge, VA; Alexandria, VA; Reston, VA; Fairfax, VA; Sterling, VA; Springfield, VA; Manassas, VA; Centreville, VA; Silver Spring, MD; Ashburn, VA; and 361 other cities in Maryland, Virginia, District of Columbia, Pennsylvania, Delaware, and 4 other states.
In this report, Homefix Custom Remodeling has published a summary of the customer feedback they've received since they joined GuildQuality in April 2014. In that time, 1,265 out of 2,809 customers (45%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2019.
Homefix Custom Remodeling surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Homefix Custom Remodeling customer, and if Homefix Custom Remodeling completed work for you after April of 2014 but you haven't yet received a survey, please let us know.
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