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Hero Restoration

9 ratings
5684 Jackson Knoll Trace NW, Lilburn, GA 30047(404) 645-1937
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About this company

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Hero Restoration

VISION To be become pioneers in the restoration industry by always being innovative and futuristic. Because we believe that most trades stay the same but the methods continually change. MISSION To become one of the best home improvements companies by being customer-focused, providing the best materials in the industry, and always offering superior service.

GuildQuality Member
Guildmember
Since 2017
Feedback Milestone
5 Consecutive Great Reviews
2017

Types of work

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Storm damage restoration (21)

Tree damage restoration (19)

Fire damage restoration (18)

Water damage restoration (18)

Projects

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All project locations are approximate

Photos

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Showing 1-5 of 5
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Crew

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Luis Rodriguez

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Comment

Powder Springs, GA on Nov 02, 2017
The company did a great job, and I am very happy with the results.
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Hero Restoration

Review by

Customer service was superb.
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    • Comment on "Recognize Excellence"

    Lawrenceville, GA on Oct 08, 2017
    Luis and Johnnie.
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    Comment on "Area For Improvement"

    Lawrenceville, GA on Oct 08, 2017
    none at all.
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    Comment on "Area Of Satisfaction"

    Lawrenceville, GA on Oct 08, 2017
    The commitment to the job and work ethic. The owner/manager was on-site at my home during the work.
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    Hero Restoration

    Review by

    Extremely interested, helpful, knowledgeable and professional. No tricks, they solve your problems exactly as agreed. I highly recommend Hero Restoration.
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    • Comment on "Recognize Excellence"

    Snellville, GA on Oct 05, 2017
    Luis Rodriguez.
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    Comment on "Area Of Satisfaction"

    Snellville, GA on Oct 05, 2017
    Roofing and new gutters make the home look amazing.
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    Hero Restoration

    Review by

    Top notch professionalism.
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    • Hero Restoration

    Review by

    Our roofing project with Hero Restoration was smooth and successful. Louis was very informative and a pleasure to work with. His crew was very respectful of my home and property. They took proper precautions for all of our landscaping and pool. We are very pleased with the final product and recommend...

    Response from Hero Restoration

    Sep 30, 2017
    Thank you Page!
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    Affiliations

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    • GuildQuality

    More about Hero Restoration

    As a GuildQuality Guildmember, Hero Restoration relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Hero Restoration in Snellville, GA; Marietta, GA; Lithonia, GA; Lilburn, GA; Lawrenceville, GA; Savannah, GA; Powder Springs, GA; Tucker, GA; Smyrna, GA; Stone Mountain, GA; and 1 other city in Georgia.

    In this report, Hero Restoration has published a summary of the customer feedback they've received since they joined GuildQuality in May 2017. In that time, 10 out of 21 customers (48%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2017.

    Hero Restoration surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Hero Restoration customer, and if Hero Restoration completed work for you after May of 2017 but you haven't yet received a survey, please let us know.

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