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Hero Restoration

11 ratings
5684 Jackson Knoll Trace NW, Lilburn, GA 30047(404) 645-1937
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About this company

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Hero Restoration

Our Vision: To be become pioneers in the restoration industry by always being innovative and futuristic. Because we believe that most trades stay the same but the methods continually change. More

GuildQuality Member
Guildmember
Since 2017
Feedback Milestone
1-Year Anniversary
2018 - See more

Types of work

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Storm damage restoration (27)

Tree damage restoration (22)

Fire damage restoration (21)

Water damage restoration (21)

Projects

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Photos

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Help Wanted

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Roofing Sales Position
Full-time employee
Atlanta, GA
Good communicator, presentable, and friendly {{skill.name}}, 
Updated: May 1, 2018
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Roofing Sales Position
Full-time employee
Atlanta, GA
Good communicator, presentable, and friendly {{skill.name}}, 
Updated: May 1, 2018
Learn more

Roofing Sales Position
Full-time employee
Atlanta, GA
Good communicator, presentable, and friendly {{skill.name}}, 
Updated: May 1, 2018
Learn more

Crew

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Luis Rodriguez

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Hero Restoration

Review by

Top notch professionals from start to finish. They understood my concerns and took the time to address each and every one of them. They were patient and knowledgeable.
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    • Comment on "Area Of Satisfaction"

    Smyrna, GA on Nov 10, 2017
    I was overall satisfied.
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    Comment

    Smyrna, GA on Nov 10, 2017
    I am very satisfied and would recommend the company to anyone.
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    Comment

    Powder Springs, GA on Nov 02, 2017
    The company did a great job, and I am very happy with the results.
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    Hero Restoration

    Review by

    Customer service was superb.
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    • Comment on "Area For Improvement"

    Lawrenceville, GA on Oct 08, 2017
    none at all.
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    Comment on "Area Of Satisfaction"

    Lawrenceville, GA on Oct 08, 2017
    The commitment to the job and work ethic. The owner/manager was on-site at my home during the work.
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    Comment on "Recognize Excellence"

    Lawrenceville, GA on Oct 08, 2017
    Luis and Johnnie.
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    Hero Restoration

    Review by

    Extremely interested, helpful, knowledgeable and professional. No tricks, they solve your problems exactly as agreed. I highly recommend Hero Restoration.
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    • Comment on "Area Of Satisfaction"

    Snellville, GA on Oct 05, 2017
    Roofing and new gutters make the home look amazing.
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    Affiliations

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    • GuildQuality
    • Atlanta BBB
    • Better Business Bureau A+ Rating

    More about Hero Restoration

    As a GuildQuality Guildmember, Hero Restoration relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of Hero Restoration in Lawrenceville, GA; Lithonia, GA; Snellville, GA; Marietta, GA; Lilburn, GA; Clarkston, GA; Tucker, GA; Stone Mountain, GA; Smyrna, GA; Savannah, GA; and 3 other cities in Georgia.

    In this report, Hero Restoration has published a summary of the customer feedback they've received since they joined GuildQuality in May 2017. In that time, 12 out of 27 customers (44%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2018.

    Hero Restoration surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a Hero Restoration customer, and if Hero Restoration completed work for you after May of 2017 but you haven't yet received a survey, please let us know.

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