VISION To be become pioneers in the restoration industry by always being innovative and futuristic. Because we believe that most trades stay the same but the methods continually change. MISSION To become one of the best home improvements companies by being customer-focused, providing the best materials in the industry, and always offering superior service.
Storm damage restoration (21)
Tree damage restoration (19)
Fire damage restoration (18)
Water damage restoration (18)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Hero Restoration relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Hero Restoration in Snellville, GA; Marietta, GA; Lithonia, GA; Lilburn, GA; Lawrenceville, GA; Savannah, GA; Powder Springs, GA; Tucker, GA; Smyrna, GA; Stone Mountain, GA; and 1 other city in Georgia.
In this report, Hero Restoration has published a summary of the customer feedback they've received since they joined GuildQuality in May 2017. In that time, 10 out of 21 customers (48%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2017.
Hero Restoration surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Hero Restoration customer, and if Hero Restoration completed work for you after May of 2017 but you haven't yet received a survey, please let us know.
Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.