The saying that you get what you pay for is certainly true when it comes to construction. They were easy to work with from start to finish. They gave us a good quality basement that we're proud to bring people to see. They listened to our wants and needs and made it a reality.
Hivex has an excellent referral program. Their reputation is outstanding and we have heard nothing but positive recommendations from others who have used them in the past.
Quality Of Workmanship - Their craftsmanship is outstanding! We had a vision, we provided them pictures of our ideas, and they created exactly what we were looking for! They don’t cut any corners and are constantly communicating with clients to make sure they get everything right.
Professional & Organized - Hivex’s process impressively streamlined. We knew exactly what to expect from the beginning, and knew what was happening in our basement each day. We hardly had any questions about what happening because everything was laid out and communicated fluently. From the very first day we knew Hivex was a step above their competitors. They are extremely professional and their prices are reasonable. But what makes them standout the most if their efficiency and quality of work. Hivex gave us a timeline of 8-12 weeks and they completed our project in 4 weeks! We were blown away. Our basement is beautiful. It doesn’t feel like a basement at all, it’s a whole new floor of living in our house and it flows beautifully with the rest of our home.
Sales Knowledge - During our initial walkthrough they took the time to listen to our ideas and provided ideas of their own that complimented our vision and made it even better! They have such an extensive knowledge of what works and what doesn’t, they were extremely helpful in navigating the creation of what we were looking for in our basement.
Communication/Response Time - Every week our project manager gave us weekly updates and dates of the next phase. We also received emails on the day a new phase began so we knew what was happening on that day. We were told exactly what we needed to provide and when it would be needed so the process wouldn’t be held up.
Additional Comments - 1,000% recommend Hivex! They are the best in their field, by far!
The work that was done was very good which is the most important thing. The one negative we had was the lack of commmnication. There seemed to be quite a disconnect throughout the process. If we didn’t ask what was going on or what was needed, we weren’t informed a lot of the time. We felt this could have been finished much quicker if that wasn’t the case. Other then that the work that was done was of high quality and we are happy with it.
They were very professional. They were very timely of reporting to work and finishing the work
I’m glad I chose HIVEX to complete my basement. I had seen other finished basements of satisfied friends and neighbors so it was a no brainer. The entire staff was professional and a joy to work with. I was kept abreast of every detail of the project and my basement was completed well within the suggested timeframe.
Quality Of Workmanship - Outstanding workmanship!
Problem Resolution - My project manager was always available to answer any questions or concerns that I had in a timely manner and would send the appropriate person immediately to fix the concern I had.
Professional & Organized - From day one, all team members worked so fast and efficiently together.
Sales Knowledge - Michael actually came to my house twice because I didn’t decide to complete the basement after the first quote. So on the second visit I really knew what I needed the space to be converted into. He made my vision come to life in the actual space and on paper. Wish I would’ve gotten it done sooner because I love my new space!
Communication/Response Time - Every time I would either call or text my project manager John Gaskil he would reply back immediately once available. He was a pleasure to work with. He made sure it was a seamless process and is very knowledgeable and knows his job and takes all concerns serious.
Hivex was outstanding in every way. So pleased with the service and process. They have every step precisely calculated to make it an excellent experience for the customer. Thank you.
We knew from the initial visit exactly how much our basement remodeling would cost and that's just something you can't get from other companies. We knew what would be happening from the very beginning and Bob kept us updated weekly on what would be happening to our basement.
The entire experience was one that I was truly impressed with from start to finish. Throughout the entire interaction, I was looking at what was going to happen, thinking there might be issues or lack of communication throughout the process. Everything was flawless. From the communication, the professionalism, the information they shared regarding where they are in the process. I was able to personally see that everything and everybody was in sync. It was a wonderful experience, and I'm truly impressed. Whenever there were questions, we would text them, and receive a response from them. If someone was on vacation or not available, they would give us another contact, who also responded in the same way. It was rich, timely communication.
Absolutely! We have already recommended Hivex to a couple of our neighbors with one referral.
We were so glad we found HIVEX Basement Finishing Co. They made refinishing our basement a breeze and were a pleasure to work with. We would definitely recommend them to friends and family.
Additional Comments - A truly seamless and stress free experience. I Highly recommend Hivex.
The experience was wonderful from start to finish. My project manager was friendly, understanding of our vision, and extremely patient with my inability to make a decision. Communication throughout the whole process was on point and the framing, plumbing, electrical, painting, flooring, tiling, and finishing crews were all amazingly professional and friendly.
HIVEX Basement Finishing Co has been great and easy. They were receptive to our concerns throughout the process.
They performed excellent quality service.
Professional & Organized - They were very professional, efficient, and gave excellent customer service.
Sales Knowledge - We selected HIVEX after meeting with the salesperson because of the explanation of their process. They were very efficient. The work was completed on schedule, and it was beautifully done.
Communication/Response Time - My project manager responded within a few minutes.
Additional Comments - It was a seamless experience for us. They were efficient, professional, and the quality of the work was excellent.
HiveX made finishing the basement fun and easy. They made the project seamless from sales, financing to getting the project done. Communication with our project manager John was fantastic. We are so happy with our new basement. The project is now complete and I have to say, I miss seeing and talking to the HiveX family!
The company was very prompt. They worked very hard all day. They were great with communication. From A to Z, they did a great job.
Sales Knowledge - Chris was wonderful.
Communication/Response Time - They were very prompt in responding. It took less than 24 hours.
I'm so glad we had HIVEX complete our basement. It has been on our to do list and they just came in handled everything and we're upfront about anything that we would need to address and helped us keep everything on track. We have been telling everyone about them and whenever people ask who did our basement, I say you need to call them!
Always answers concerns and questions along the way
We had a great experience with Hivex from start to finish. Wonderful to work with and fantastic results.
Additional Comments - We had a great experience with Hivex from start to finish. Wonderful to work with and fantastic results.
I would be hesitant to recommend to a friend due to having to pay for an expensive after hours hvac service call on the day the electrician was working. He neglected to flip the breaker back on which lead to very warm home and no A/C when I got home.
Way too expensive for what is being done. Too much needs to be purchased and completed separately by owner / purchaser.
I'm very glad we chose HIVEX to remodel our basement. The salesman was very clear about our options, helped us create a finished drawing, and walked us through all the steps. The project manager did a pretty good job of getting the crews in on-time to get the work complete. It was pretty fun watching the progress of the remodel, especially the early stages when it went from a large unused space to framing and drywall and actual rooms. The bathroom looks great, and the kitchenette is pretty neat. My mother is going to love it when completed.
Quality Of Workmanship - The basement looks fantastic
Everything has been absolutely amazing! Scott is the very best project manager around. Amazing communication, customer service and just an all around great guy. We couldn’t be happier with how things are going. The basement looks gorgeous and it’s not even done yet!
Quality Of Workmanship - Absolutely great workmanship all around.
Problem Resolution - Any issue we had we were able to reach out to our Project Manager and he resolved the issues immediately.
Professional & Organized - After every day the crews cleaned up after themselves and organized all of the leftover materials and tools. Very organized job site.
Communication/Response Time - Our Project Manager shared his personal cellphone number with us and he was reachable each and every time we needed him.
Additional Comments - This is the absolute best experience anyone could ask for in a large home remodel. We will recommend this company to anyone who needs their basement finished. My only complaint is that I can’t hire them to remodel the rest of my home.
Outstanding company with knowledgeable and professional staff. Would and have recommended Hivex to several of my friends and neighbors.
Quality Of Workmanship - Outstanding
Communication/Response Time - Outstanding