Communication was great, work was done well and quickly and they finished well before the projected end date.
The whole process was so easy. I didn't have to w ok try about hiring a contractor for electrical, plumbing or HVAC. HIVEX did it all.
Quality Of Workmanship - Quality was top notch, every time I go to the basement, I'm so impressed with the work and look.
Problem Resolution - There were no problems, but I was assured that if any came up they would take care of it.
Professional & Organized - Very professional and organized. Our project manager, Dimitrius Zotos was wonderful to work with. I am very particular about detail and communication. Dimitrius provided a weekly schedule of what would happening for the week and was always available when needed.
Sales Knowledge - Our salesperson John was great, he went over everything with us and provided a detailed quote for each step of the process.
Additional Comments - I am so impressed with HIVEX and the whole team that finished our basement. We really enjoyed working directly with Dimitrius Zotos, he is a very polite professional contractor. If I owned another house with an unfinished basement, I would nit hesitate to call HIVEX.
Overall decent experience. You did well to accommodate changes that I wanted or needed to make during the project from either unforseen issues or my own lack of knowledge. I was able to watch and learn with most of the tradesmen so I know better how to repair and maintain which is great. Better inform during the last few stages of the project and give an opportunity for touchups. I feel that some places still need touchup of finer details after the final walkthrough that would take some to fix and that I am still cleaning up some mess that was left.
We have already recommended Hivex 🐝 to a number of friends who are looking to redo their basement! We really appreciate how organized the whole process was.
Quality Of Workmanship - Project management handles scheduling of every work effort. Every time we had great crews working to provide superior results and nailed it each time
Professional & Organized - Weekly schedule sent by project manager. Very well organized effort conducted on time and within budget with great quality.
Communication/Response Time - Project manager (Bob) really made the effort run smoothly from homeowner perspective
We enjoyed our entire experience with HIVEX, from the initial inquiry/quote process to the final walkthrough. They are organized, professional, and responsive. While we didn't have any issues come up during our remodel, our project manager was proactive about reaching out with updates on progress. We are so happy we chose HIVEX for our basement and we would recommend them to anyone who asks.
Additional Comments - HIVEX was very flexible so it was very easy to work with them. The program manager helped us out a bunch and was able to answer all of our questions. We have had a positive experience.
Working with HIVEX was a joy. We love the work they did in your basement and cannot imagine going with any other company. Our PM, Bob Salo, was attentive to a myriad of details and was always responsive to our questions. Two thumbs up, way up, for HIVEX!
They were so organized and efficient in their work. They came in a week faster than quoted, and it was done well.
HIVEX was professional, easy to work with, and produced an excellent finished product.
From start to finish Hivex was professional, attentive, and worked with us with every detail. Highly recommend!
The HIVEX team was top notch from start to finish. They helped us design the basement, provided estimate and financing options. Offered starting date and timeline of completion dates were on target.
HIVEX, from start to finish, was extremely professional, knowledgeable, customer service-driven and demonstrated excellent workmanship. Cant say enough great things about our basement remodel…have shared our experience with many friends and neighbors.
Professional & Organized - VERY professional and organized!
Communication/Response Time - Bob was quite responsive…it was appreciated!
Additional Comments - HIVEX was the best remodeling experience we have EVER had!!!
professional, quality workmanship, accessible to answer questions/deal with issues, fixed price, and accurate projected time frame for project
Hivex was great. Pricing was detailed and understandable from the beginning and never changed. Throughout the inevitably complex process we always felt "in the loop" due to clear and timely communication. Having a dedicated project manager that was available to answer questions at all times was a constant reassurance (plus Dimitrius was just fun to work with!). Our project (a completely custom home theater space and spa-like bathroom) was complicated, but the professionalism and skill of the Hivex team made it worry-free. A big "thank you" to the whole team.
Additional Comments - I would use Hivex again in a heartbeat.
Quality work and very personable
Accuracy of estimate. Timeliness of work start. Minimal delays during the project. Basement finished in 5 months.
Efficient, timely, pleasant to work with, and did a beautiful job.
Types of work - I love the new look to my basement and enjoy seating in and walking through to the upstairs. Not at all embarrassing to take visitors into.
Quality Of Workmanship - No sign of shortcuts. Used quality materials and made the basement look better than I thought possible.
Problem Resolution - Worked with my suggestions.
Professional & Organized - A superior quality.
Communication/Response Time - I especially liked the schedule being sent to me with the events taking place the following week. I knew what to expect each week.
Additional Comments - I'm extremely pleased with my basement makeover.
Work is beautiful, crews are nice!
Quality Of Workmanship - Very happy with the work
Communication/Response Time - Keep us updated
Additional Comments - Very happy with outcome.
Very professional.
Everything went very smoothly and no stress!
Additional Comments - Our project manager Dimitrius was very nice to work with
Hivex is a very professional crew, they were always prompt, polite, and on time; they provided great quality work and the project was completed well ahead of schedule. If there were any issues during the process they were resolved quickly and professionally. I would recommend them to anyone looking for quality work in basement finishing.
Additional Comments - We are very pleased with the work completed by the Hivex team. It was very easy to do business with them, expecially with Michael and Bob! Thank you
Additional Comments - HIVEX Basement Finishing Co. was a very professional organization to work with. They did a fantastic job in my basement. My project manager, Raul, responded to every request and text. I would be happy to refer them to others. I wish they did things other than basements. It's been a pleasant experience.