Our ownership group recognized the industry needed to improve. The experience earned from performing and managing thousands of projects has put Genesis Home Improvements in a unique position to help our customers homes truly have a new beginning. More
Exterior painting (7)
Exterior remodel (5)
Patio covers (2)
Windows & doors (2)
Kitchen remodel (1)
Owens Corning (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Genesis Home Improvements relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Genesis Home Improvements in San Diego, CA; El Cajon, CA; Escondido, CA; Vista, CA; Chula Vista, CA; Spring Valley, CA; Hemet, CA; Oceanside, CA; and National City, CA.
In this report, Genesis Home Improvements has published a summary of the customer feedback they've received since they joined GuildQuality in May 2019. In that time, 18 out of 20 customers (90%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2019.
Genesis Home Improvements surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Genesis Home Improvements customer, and if Genesis Home Improvements completed work for you after May of 2019 but you haven't yet received a survey, please let us know.
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