First Impression Security Doors, Inc. is a family owned and operated, industry leading ornamental iron manufacturer headquartered in Gilbert, Arizona servicing the entire United States and Canada. First Impression started out in 1995 with only a couple of employees building a handful of security screen doors in a garage. Today we offer 12 product lines, have grown to 150 employees and over 50,000 sq/ft of operation and showroom space across 8 buildings, but have never lost sight of the core values that led to the success and continued growth of our company… provide the highest quality ornamental iron products on the market, award winning customer satisfaction and service, quickest delivery of our custom products to the consumer, and overall best value for the price. “If you treat people right and build the best product on the market, price won’t be their only consideration when making their buying decision” explains Clint Cornelius, Chief Operating Officer.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, First Impression Ironworks, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of First Impression Ironworks, Inc. in Phoenix, AZ; Chandler, AZ; Gilbert, AZ; Mesa, AZ; Queen Creek, AZ; Gold Canyon, AZ; Sedona, AZ; San Tan Valley, AZ; Sun Lakes, AZ; Tuscon, AZ; and 1 other city in Arizona.
In this report, First Impression Ironworks, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in September 2017. In that time, 11 out of 19 customers (58%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2017.
First Impression Ironworks, Inc. surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a First Impression Ironworks, Inc. customer, and if First Impression Ironworks, Inc. completed work for you after September of 2017 but you haven't yet received a survey, please let us know.
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