Essex Restoration is a residential building and remodeling company specializing in Custom Home Renovation and Historic Preservation for clients in Boston, Metro West, and the North Shore. Our crew of seventeen has well over 100 years of combined experience in carpentry, building, historic preservation, and remodeling. With a uniquely diverse mix of education and experience, what brings our team together, and sets us apart, is commitment to quality workmanship, attention to detail, and extraordinary customer service. In addition to our in-house staff, Essex Restoration works with a select group of subcontractors on a regular basis. As a result of this consistent collaboration, we are confident in their expertise and they are familiar with our high standards. We hope the quality of our work and dedication to complete customer satisfaction is evident in our portfolio photographs and testimonials from our clients. Thank you for considering Essex Restoration for your upcoming project.
Historic restoration (28)
Fire damage restoration (26)
Storm damage restoration (26)
Tree damage restoration (26)
Water damage restoration (26)
Bathroom remodel (3)
Exterior remodel (1)
Roof repair (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Essex Restoration relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Essex Restoration in Boston, MA; Brookline, MA; Cambridge, MA; Beverly, MA; Somerville, MA; Lexington, MA; Newton, MA; Salem, MA; Burlington, MA; Chatham, MA; and 14 other cities in Massachusetts.
In this report, Essex Restoration has published a summary of the customer feedback they've received since they joined GuildQuality in March 2017. In that time, 21 out of 40 customers (53%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2018.
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