About this company
View allDoor Store and Windows
Door Store and Windows Louisville, a locally-owned and operated business, promises an OUTSTANDING CUSTOMER EXPERIENCE for homeowners that want replacement windows and replacement doors in the Louisville KY metro area. Led by our flagship brand, Marvin Windows and Doors, we offer high value window and door products that will not only enhance the beauty of your home, but will also improve the economy of your home through energy savings, lower maintenance, and improved resale value for years to come. Our trained professional employee-installers are dedicated to making the entire process an outstanding experience for you. More
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GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
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Most helpful reviews & comments
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Jessica H.
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Affiliations
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More about Door Store and Windows
As a GuildQuality Guildmember, Door Store and Windows relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Door Store and Windows in Louisville, KY; Prospect, KY; Crestwood, KY; Taylorsville, KY; Shelbyville, KY; Elizabethtown, KY; Shepherdsville, KY; Waddy, KY; Lagrange, KY; Anchorage, KY; and 27 other cities in Kentucky and Indiana.
In this report, Door Store and Windows has published a summary of the customer feedback they've received since they joined GuildQuality in July 2018. In that time, 201 out of 332 customers (61%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2019.
Door Store and Windows surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Door Store and Windows customer, and if Door Store and Windows completed work for you after July of 2018 but you haven't yet received a survey, please let us know.
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