Print Share Add feedback

About this company

View all

Custom Built Design & Remodeling

Formed by the merger of two successful home remodeling companies, Custom Built was founded on the principle of providing homeowners very high quality work without the hassles normally associated with remodeling contractors. If you're looking for a company you can trust and has a proven track record of success, look no further than Custom Built Design & Remodeling.

GuildQuality Member
Guildmember
Since 2012
GuildQuality Master Award Winner
Guildmaster Award Winner
2014, 2016, 2017
Feedback Milestone
20 Consecutive Great Reviews
2017 - See more

Deck (242)

Addition (233)

Basement remodel (233)

Kitchen remodel (233)

Projects

View all
All project locations are approximate

Photos

View all
Showing 1-16 of 130

Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
View all
  • GuildQuality

More about Custom Built Design & Remodeling

As a GuildQuality Guildmember, Custom Built Design & Remodeling relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Custom Built Design & Remodeling in East Lansing, MI; Okemos, MI; Lansing, MI; Haslett, MI; Dewitt, MI; Williamston, MI; Grand Ledge, MI; Holt, MI; Mason, MI; Laingsburg, MI; and 13 other cities in Michigan and Ontario.

In this report, Custom Built Design & Remodeling has published a summary of the customer feedback they've received since they joined GuildQuality in December 2012. In that time, 193 out of 290 customers (67%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2017.

Custom Built Design & Remodeling surveys all of their customers with the following exceptions:

  • Maintenance or Repair Projects

Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Custom Built Design & Remodeling customer, if your project doesn't match the above exceptions, and if Custom Built Design & Remodeling completed work for you after December of 2012 but you haven't yet received a survey, please let us know.

Flag this review

Please give us a little more information:

The review contains misspellings or improper grammar.

The review contains objectionable language.

Something else:

Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.