From the beginning of the work with the estimators, they worked with me very well. I was happy with what we agreed to, as well as the quality of the product I wanted. They came through with what I ordered in a timely manner.
The only reason I would not recommend Cobex would be lack of communication with the Project Manager.
Very fast and clean tear off and replacement.
In my world what happened with our work with Cobex is called "service recovery". The original work was not delivered as discussed nor as expected. Not only did Cobex agree that the original work wasn't up to par- they dug in, listened to our concerns, surveyed the situation and worked very diligently to make things right. The final product is top-notch and we have rarely (never?) had an experience where things went awry and were so diligently made this right by a company.
All of my contacts with Cobex were friendly, helpful and easy to work with. I look forward to working with Cobex on future projects.
Very professional!! Great experience with everyone that we worked with
From the moment I called Cobex to set up an appointment I was impressed by how knowledgeable & professional they were. At each stage of the project I was kept updated. When they said they would be at my home at a certain time, they were on time. They worked hard & repected me & my property. My roof is beautiful & they left my property clean.
They were efficient, honest, and got the job done.
I have asked David to leave me business cards
Project manager needs to reach out to the client in person. Nobody checked the work, although it seemed to be done well, it was not reviewed by the Project Manager.
Your team removed our gutter guards and, though promising they would be put back, and being asked to do so multiple times, they still sit in my yard, not on my gutters.
I already did recommend you to somebody looking at getting a new roof.
The customer service was really good.
All personnel were professional, courteous, respectful of me and my property.
Yes they made the whole experience was easy from start to finish.
Jason McBride Project consultant was such a good communicator and went over everything to my satisfaction. Great job.
Unprofessional treatment of customer and property
The people were great. Cobex Construction Group did what they said they were going to do and sometimes went above and beyond. Additionally, the prices were decent.
Communicate.
The work was very fast and professional.
The professionalism was extraordinary
I just rarely recommend anything.
I’m pleased with the work done,
and will probably Cobex in the future.
I am likely to recommend to a friend. Well explained in materials they use or what it’s best the for the project. They survey the project before they actually start it what materials it might need. And surely they go step by step in all and help to finance the project. Thank You Cobex Construction Group.
Work was not as scheduled, felt like the left hand did not know what the right hand was doing