Our old roof was failing & we were faced with the daunting & stressful task of finding a qualified and dependable roofing company that will likely still be around if any problems arise down the road. After extensive research, we decided on Cobex Construction Group due to their favorable BBB rating & very positive customer reviews. We first met with project consultant Denis Kishchenko and were very impressed with him & the company. Working with Denis and Project Manager Mykhailo Tkachyshyn, as well as Alex, Juan and Tito, was a pleasure. All of these people performed their jobs with professionalism and diligence and kept us informed of timing and progress throughout the job.They arrived on time every day, the job site was kept clean and they effectively addressed all of our needs and concerns along the way . They performed a complete tear off & rebuild in a mere four days! They even kept the neighbors happy by communicating with them & keeping their properties free from debris. I must say I am highly satisfied with how well the process went as well as the beauty of the completed product. Even the city inspector verbally commented on the great workmanship. We are happy to recommend Cobex to anyone desiring a quality roof at a competitive price.Thank you Cobex!
I am a firm believer in good work ethics, showing up on time, and keeping the customer up to date.
They were pretty thorough in what they found and explained everything well.
Scheduling updates and trying to adjust for customer satisfaction.
I would recommend for roofing, not as much for the other tasks. Windows, stucco, siding, electrical, etc.
Reuben and his co-worker did an excellent job! And they left the roof, gutters and property spotlessly clean when they finished their work. Both of them have an exemplary work ethic and are a credit to your company.
I wasn't happy with the salesman who didn't communicate that I would have to contact DISH to get service restored and cost me 9 days with no service! His sales tactics were a bit like dealing with a car salesman.
Very communicative and upfront.
Yes, I sure would recommend them, I had called a few other roofing companies, one of them got back to me quick, I was almost ready to sigh the papers to start the project, then I thought that I would reach out to Cobex to see what they had to offer with pricing they were almost $1000.00 dollars more than the other company, after hearing all the reviews from customers my wife started praying about who to choose to do the work ,the rest is history.
It went smoothly.
Very quick response..same day. Friendly. On time. Explanation of all required work to be done and photos before and after.
I really enjoyed the crew I would recommend them They looked after my roof.
Price was reasonable compared to other bids I received. Jason was easy to work with and explained everything well. Work was scheduled and completed on time. Cleanup was excellent. Left a few bundles of shingles in case they are needed later so they would match.
The Saleman did an excellent job of quoting and describing the job.
Jr. was our contact thru all. There were issues that came up, but were resolved as quickly as possible. The roof is beautiful.
Without a doubt, easy people to work with.
This company was not the low bidder out of the three companies I called for bids on my roof but their presentation and explanation of the work they were recommended was excellent I am so happy with the finished roof great company Give them a call
The entire experience was great. They arrived right on time, were friendly and professional. They covered the area around our house with tarps and cleaned up as they went. I've already recommended to a friend getting a roof installed.
Friendly, honest and professional
Coordinator is very unorganized, always in a hurry and checking his watch and phone. Felt like there was always something more important to him. Three neighbors asked about my experience and I was honest, wouldn’t use them in the future. One already went with another roofing company, who worked in the rain.
Our first time to work with Cobex and very highly recommended!
We had a 'not normal' situation with our project, and the team worked through some unusual concepts with good communication and follow-up throughout the project.
Pablo was awesome. Great customer service and kept us informed.
I have already completed this survey twice. Please stop asking or I will complete it again in a very negative way. I am happy with the work but I don't want to be harassed. Thank you.
The teams follow up game is strong. I have a busy work and family schedule and appreciated the texts from Cobex checking in with me.
The timing from getting the quote to completion of the job was very good
The guys did a great job and the did it quickly
Yes of corse I would. All my future projects will be with them.
I am pleased at the work that was done. The roof looks great. I will probably call them back for more things I want done to my house.
Outstanding service and job quality. Denis Kishchenko was project consultant and Mykhailo Tkachyshyn was project manager...both made sure everything was done as promised. Very pleased with results.
I am unhappy that there was no discussion ahead of time about the type of gutter guards and how they would be installed. I did not realize that they would be pushed up under my roof line and screwed into the gutter. I thought they would only affect the existing gutters. Now I feel the they have impacted my roof and by raising the edge of the shingles my roof will be susceptible to water infiltration. It was difficult to communicate with the installers. Had I known how they would be installed I would have refused. Also, they used black guards when I have white gutters.
They did check and work to my existing solar tubes. The one man used a translator on his phone which helped but it would have been better if someone else weee there to explain the installation ahead of time. Finally, after they left I found damage to my back deck. There are two deep holes in the brand new Tex decking. I don’t know if it was caused by the power equipment used or the screws used on the gutters. The deck was installed less than 2 weeks ago and the Trex material is not easily damaged so there had to be some force used.
I do have photos
Everything went well. Cobex Construction Group was on time and good. I was happy. Everyone was professional.
Prompt and good quality.
Intra company and client communication needs improvement. I was informed the crew or someone would arrive to fix poor quality repairs only to be a no show and cost me 1/2 wages. To their credit I was partially compensated by a reduction in over inflated repair costs beyond the original contracted price.
Daniel was extremely professional and knowledgeable. He was thorough in explaining the process and everything that needed to be done and the steps going forward. Junior was also very professional and helpful with the financing.
I like the salesman he gave me the price that I was looking for then they came in and they stripped my roof off and everything was great and then immediately I got a change order for the exact amount almost that the salesman had taken off in discounts so I didn’t gain anything and I felt it was intentional
The team was very helpful and supportive in answering my questions and offering solutions.
Very professional and up to date on any new products available for a great finish product.
Excellent présentation of the project.
Professional approach, but friendly discussion.
The communication for a project so big was not what was promised.
The job was done well, but there was a section of my roof that could have been replaced, but that wasn't offered to me. There are three sections on my roof. The middle section, I found out later, should have been replaced, and I wasn't advised about it.
Roof is still leaking bad and having trouble getting them back out !!!
They did a fantastic job completing my roof in one day. They were here from daylight to dark. The crew that installed the roof worked their tails off!
They tried me like they wanted my business! I will refer my friends to Cobex!
Wasn't told repair was completed, no final walk thru of what was completed. Knowing that job was not complete, Cobex wanted full payment.
This company was very easy to do business with and completed quality repairs as scheduled.
The communication, the workers bees that did the roof. They worked their tails off. Roof completed in 1 day! Nick and Nate were very professional!
The work completed was great, the follow up customer service required multiple calls to receiveour recipt.
Salesman Mickey was great,
All involved exceeded at the jobs that they did--sales, explanations inspections, workers adhered to the schedule and picked up so well that one would not know anything was done. I was impressed by the professionalism shown by everyone.