Bassett Home Services LLC offers a wide range of home improvement services from large scale remodels to minor home repairs. We hold a Class A Virginia license (license #2705143784) and are fully insured. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Bathroom remodel (57)
Whole house remodel (52)
Kitchen remodel (51)
Home for sale (38)
New home (38)
Interior renovation (6)
Basement remodel (3)
Bath renovation (2)
Master bathroom (2)
Aging in place (1)
Kitchen cabinetry (1)
Laundry rooms (1)
Lighting retrofit (1)
Living room remodel (1)
Screen porch (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Bassett Home Services relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Bassett Home Services in Charlottesville, VA; Crozet, VA; Afton, VA; Earlysville, VA; Waynesboro, VA; Staunton, VA; Free Union, VA; Ruckersville, VA; Greenwood, VA; Shipman, VA; and 2 other cities in Virginia.
In this report, Bassett Home Services has published a summary of the customer feedback they've received since they joined GuildQuality in January 2016. In that time, 46 out of 64 customers (72%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2017.
Bassett Home Services surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Bassett Home Services customer, and if Bassett Home Services completed work for you after January of 2016 but you haven't yet received a survey, please let us know.
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