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BK Martin Construction, Inc.

19 ratings
P.O. BOX 14589, Richmond, VA 23221(804) 554-1013
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About this company

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BK Martin Construction, Inc.

About BK Martin Construction: BK Martin Construction was started in 1987 by Kyle Martin, a true southern gentleman who has a passion for bringing families closer together and who can cook a mean barbeque. The company was founded on the principles of hard work and giving your best, being a good steward of resources given to you and of helping and caring for others without expecting anything in return. It is these guiding principles that make us a good partner for homeowners who are looking for someone that would take care of their home the same way we would take care of our own. More

GuildQuality Member
Guildmember
Since 2014
Feedback Milestone
10 Consecutive Great Reviews
2017 - See more

Types of work

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Bathroom remodel (34)

Design build remodel (33)

Addition (30)

Kitchen remodel (28)

Projects

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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BK Martin Construction, Inc.

Review by

We really enjoyed working with Kyle, Suzzie, Carlos, Aaron and Travis. Everyone was pleasant to work with.
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    • Comment on "Area Of Satisfaction"

    Richmond, VA on Oct 25, 2016
    He always attends quickly to any loose ends that may occur.
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    BK Martin Construction, Inc.

    Review by

    BK Martin excels in customer service. Kyle went with me to pick out tile and plumbing fixtures for our bathroom. That was a tremendous help. They listened to what I wanted and produced a beautiful new bathroom for us! If something wasn't like I wanted, Kyle fixed it to my satisfaction.
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    • Comment on "Easier Than Expected"

    Henrico, VA on Aug 18, 2016
    No, it's not an easy process. It's nothing they did, though.
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    Comment on "Customer Suggestion"

    Henrico, VA on Jul 26, 2016
    I have no complaints! I have never worked with a contractor this great. They really had to think outside of the box for my project.
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    BK Martin Construction, Inc.

    Review by

    I will definitely be using them again!
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    • BK Martin Construction, Inc.

    Review by

    I have used BK Martin on three major home-improvement projects and several smaller projects on two different houses, and have been very satisfied on each occasion. Kyle Martin and his staff keep on schedule, keep the job-site clean, promptly answer questions and address concerns, and are mindful of...
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    • Comment

    Henrico, VA on Nov 19, 2015
    Kyle and Oz were concerned with every detail. Kyle even bought accessories for cleaning the granite surrounding the electric fireplace installed. The delight at the end of the project was a bottle of splendid Apothic Red 2013 Red Wine. This company is top shelf from start to end of project.
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    Comment on "Area Of Satisfaction"

    Henrico, VA on Nov 19, 2015
    Actually, I was satisfied with all areas. The personable manner of Kyle and Oz in handling the project at hand stood out.
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    Comment on "Lead Source"

    Henrico, VA on Nov 19, 2015
    I saw BK Martin Construction , Inc. on the TV shoe "Fix It and Finish It". They did an outstanding job for the show and clients.
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    More reviews & comments

    Q&A with BK Martin Construction, Inc.

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    Why would I have outside outlet be flashing with a red light?

    Answer

    Oct 26, 2016
    Yes, GFI outlet. Read more
    I have trim boards to install that will cap over exposed block foundation. What ways should I attach these? They will be primed and painted when installed.

    Answer

    Jul 31, 2016
    You can also use Tapcon masonry screws.  Pre drill. Countersink if you want to hide screw heads with wood filler or Bondo.  Read more
    How to fix a screwed in loose door handle on a steel door

    Answer

    Mar 7, 2016
    Use plumbing soder that comes in a roll.  Break off a piece and put in the hole then put the screw back in.  Read more

    Affiliations

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    • GuildQuality
    • Better Business Bureau A+ Rating
    • Camp Comfort Zone
    • Habitat for Humanity Restore
    • NARI of Central VA

    More about BK Martin Construction, Inc.

    As a GuildQuality Guildmember, BK Martin Construction, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of BK Martin Construction, Inc. in Richmond, VA; Henrico, VA; Manakin Sabot, VA; Richmond, Va 23230, VA; Manakinsabot, VA; Atlanta, GA; Ricmond, VA; Mechanicsville, VA; Midlothian, VA; North Chesterfield, VA; and 1 other city in Virginia.

    In this report, BK Martin Construction, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in November 2014. In that time, 24 out of 47 customers (51%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2017.

    BK Martin Construction, Inc. surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a BK Martin Construction, Inc. customer, and if BK Martin Construction, Inc. completed work for you after November of 2014 but you haven't yet received a survey, please let us know.

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