I used to think Ashton Woods was a great company until my clients and I had to go through construction and customer service… not a pleasant experience!
We were happy with the way they responded to every question and every issue, so we didn't have any problems with them.
Purchasing a spec home through AW was such a smooth and pleasant process. From sales, to the preferred lende, to the construction manager- everyone was very knowledgeable and the communication level was top notch! Highly recommend!
I enjoyed the process with the Ashton Woods Homes. The sales agent, Heather, was great, and my project manager, Blake, was also great.
The quality of the work is very high. The people I've worked with at Ashton Woods have been fantastic to work with.
Overall experience was okay, in the end they came through with my requests. The process was not the most efficient and communication between Ashton Woods was sub-par. Some days were frustrating and felt like I was being rushed to close before I was completely satisfied with the end product of the home.
They did an incredible job. They were very responsive, and I would recommend them to anyone.
I did recently bought a townhome and with this price tablg I do expect a good build quality. Attic was good. Paint is ripping off from ceiling within few weeks.
Only problem that I had was with the insulation, the walls are super thin, you have to whisper so other people can’t hear you. Also, when you hang anything on the walls, the nails go through.
Ashton Woods Homes did a good job.
Great product I am a GC but I picked Ashton
I would recommend Ashton Woods Homes to everyone!
They were kind and thoughtful, easy to work with. I was impressed with the home inspector.
If we could guarantee that Jacqueline and Garrett would be the people running the show, yes.
We had a few issues and Ashton Woods stepped in to ensure the issues were corrected and we were happy. They’ve been pretty quick to respond to warranty repairs and very responsive. We love love our home! The view is amazing. We’re so happy in our neighborhood.
The teamwork was very good. Cody Kirchner, Tiffany, and Paul in the sales team were very supportive in the process. They were very good people, communicative, and did an excellent job.
It’s a nice neighborhood and we haven’t had many issues. I do wish the options would have been thoroughly explained to us when we were picking our home. For example, we were told once we pick a package, we wouldn’t change anything but that’s not true, we found out afterwards that we could’ve changed the lighting fixtures and the bathroom fixtures.
For what you’re paying I feel there is way too much left undone when you move in. Pressured to sign at closing with promises that things will be repaired during the one year warranty period.
Promises are mostly followed through but the tradesman they use, especially painters are not very good.
Promises for repairs are not great when the guys who do it are no better than what an untrained could do themselves.(paint)
We could not be happier with our home. Kyle and Jeff were both there for us every step of the way. We are first time home buyers. They made the process easy and stress free. I would absolutely recommend these folks to anyone looking to purchase a home. They are honest and genuinely care.
Good customer service
Made the whole process smoothly.
Overall, we had a good experience with the AW salesperson. The inputs we have received were very useful to us.
The initial recession of our arrival was great. Our sales rep Anna, has a wonderful, fun, and welcoming persona. The walk through of the home was beautiful and quickly swayed us to buying our new home.
For the price point the Ashton Woods home started at (in Hasentree), there were several options that should have been standard that we had to pay more for. Additionally, there were changes we wanted to make, but couldn't. Ashton Woods charged a ridiculous amount of money compared to the quality of the home because they could get away with it. (People did not buy in to Hasentree because of Ashton Woods, they bought Ashton Woods homes to get into Hasentree).
Ashtoon Woods has been a dream to work with. Everyone has been so attentive to details, answered our many questions
(we had lots since we are first time homeowners!!), genuine, kind, professional, and very knowledgable. We've had no issues with Ashton Woods and really cannot say one bad thing about them!! We loved that even checked in on us a month after we moved in to see how we were doing,how the move went, and if anything needed repairs/we noticed anything else that needed to be fixed. Exceeded all our expectations and beyond. We love our new house and will always be recommending ashton woods!