Use better quality of building materials and quality sub contractors

I am concerned about the construction being all wood.

Quality of home

Poor quality craftsmanship doesn’t match the prices. The amount of people they have involved in the entire process creates confusion and stress.

Since we have been with Ashton Woods, they have been very responsive with taking care of complaints. The builder, Michael Riley, is a very good builder. Since we moved in, he had made sure every complaint we submit is taken care of.

Ashton Woods and their team are the best in the industry. I recommend anyone looking for a new construction home to look at their product before buying a home.

Beautiful homes and nice upgrades.

Hopefully they have a different salesperson.

My father is in construction (residential / commercial) and recommended AW to us.

The townhouse is very well built and designed.

I had a great experience with the Gateway Parks team at Ashton Woods. Erick, Mike and Dustin did a great job of keeping the process moving along smoothly.

Knowledgeable

Ashton Woods build quality, location, and pricing are far better than many other competitors. We have had great experience so far.

It was absolutely fantastic through every step. Everyone was willing to help me with all my questions, made sure I understood the process and what was being shared with me. For a 1st time buyer, it put me at ease

See comments at question 9

They provided great service. We love our home.

Good quality construction, beautiful neighborhood and they are very quick to respond to any needs.

After moved in a week, many issues happened after another non-stop, roof leaked due to poor workmanship of shingles and messed up Breakfast area and upstairs main walkway. Air condition system was installed incorrectly and caused condensation built up and leaked in the attic. Continued to have more issues within a year.

Everything is good , but the contractors who are being used . they dont understand what we are saying where is the issue and they just go by what they know

Jim from Warranty support is awesome, always helpful, prompt and provides remarkable customer service.

Location of the property. Friendly and knowledgeable staff and residents.

The we worked with were incredibly responsive and easy to work with

There were Issues when we did the walk-through. We couldn't determine what was wrong. The sink was backing up water. It didn't get resolved. The dishwasher wasn't working, and it took a month to get resolved. I had to keep asking. They didn't check all the appliances. The dryer air is clogged up, and we are trying to get that resolved. Dents are in the house. Our garage is narrow and low garage. We recommend that others be very vigilant when doing a walkthrough. We saw cracks during the walk-through. Also, we were told they can't install blinds.

See the #16 , we like the location for our needs.

See other responses. They reply NO for everything.