We had great service

We have had multiple leaks in upstairs bathrooms and have had a difficult time getting the builder to cover these things that should be covered under the warranty. They are also very slow to respond and/or take action.

Ashton Woods Homes works very fast, the price is reasonable, and they take care of their customers when they have questions.

The build quality of my Ashton Woods home greatly exceeded my expectations.

Great architectural elevation with a great color scheme!

The process was smooth and informative.

So far our experience has been great. Erik has personally handled all of our issues.

Yes I would recommend AshtonWoods Homes. These homes are beautifully made . They made my family and I feel reassured with the whole process and everything went smoothly. Great customer service and knowledgeable everything was explained to us so there were no unexpected surprises.

You have a good quality as well as a great customer service

At first, Ashton Woods Homes was very nice during the sales and the building process, but when it came down to resolving issues, they failed miserably.

I had the best superintendent for construction that I every seen. He is fantastic.

Construction manger has not taken care of the things in appropriate manner. Everywhere you see in the house there no attention to detail and just finished the work that is hurting the overall appeal of the house. There is a term called aesthetics which is not at all in the work done. Just finished off building in a hurry

I like everything about my house. In addition, AW was very responsive when answering my warranty requests.

The whole process, from the initial showing to closing, was very professional. Everyone I dealt with was honest and up-front about everything. It was a seamless process.

Material used is poor quality, cabinets doors started are falling off, when it rains water is getting into the office, reached out but no response. Glass used on the shower is poor quality, flooring is not even and they are issues with the roof which they already knew but never disclosed. Greatest mistake that we made was buying this house.

Craftsmanship of work is sloppy and work looks rushed. Attention to detail is non existent and justification from workers is “that is kind off normal” or “looks good to me” I did not pay to NOT see imperfections

Overall, I would recommend AWH. Much like anything else, there are a few things they need to work on, especially when it comes to customer service in sales and design. That may be true of most large home builders. Our construction manager was the one who made the real difference in our home buying experience with AWH.

We had a smooth experience with building our home. Angela & Ian were very communicative and responsive. Ian answered all of our questions with forethought and respect. My husband and I are both in the residential service industry so we had lots of questions and suggestions but Ian and Angela always had patience with us. Lastly, I had a large expensive package delivered when I wasn't home and I was so afraid it would get taken. I could only think of Ian so I called and asked him if he could place it inside my front door for me. He was at lunch but he came by asap, I remotely unlocked the door and he placed it inside, took a photo and sent it to me. That is outside the norm but I knew I could count on him.

Ashton Woods Homes rushes to build and does not pay attention to detail.

Best quality of home building that I reviewed!

I love the design of the home.

I would definitely recommend Ashton Woods homes as we are happy our new home.

The backup salesperson made my experience unpleasant. She seemed more concerned about the sales and less concerned about my needs as a customer.

Not following through to the very end.

Ashton Woods has been very attentive and all the workers are professional and Haley in Warranty is awesome answers all questions and gets the work done . The quality has been very good all around