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Ashton Woods Homes

3820 Mansell Rd. Suite 400, Alpharetta, GA 30022(770) 998-9663
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About this company

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Ashton Woods Homes

GuildQuality Member
Guildmember
Since 2011

Projects

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  • All Projects
All project locations are approximate

Comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Comment on "Area Of Satisfaction"

Cary, NC on Mar 17, 2020
Once we moved in Phillip and Shane were excellent with any issues/concerns we had. They were both very quick to respond and ensure the issue was resolved to our satisfaction.
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Comment on "Recognize Excellence"

Cary, NC on Feb 28, 2020
Tom Depelteau has been particularly helpful and responsive regarding warranty requests
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Comment

Raleigh, NC on Feb 26, 2020
Ben and Sue Ellen did an excellent job!
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Comment on "Area Of Satisfaction"

Raleigh, NC on Feb 26, 2020
Customer experience and build quality
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Comment on "Recognize Excellence"

Durham, NC on Feb 25, 2020
I would like to recognize Chris Armstrong and Andrew Smith for their exceptional service.
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Comment on "Area Of Satisfaction"

Durham, NC on Feb 25, 2020
I was most satisfied with the sales people and construction project managers.
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Comment on "Area Of Satisfaction"

Cary, NC on Feb 24, 2020
Ashton Woods have been receptive to our needs and listened to us.
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Comment on "Recognize Excellence"

Durham, NC on Feb 20, 2020
April... Very knowledgeable and helpful
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Comment on "Recognize Excellence"

Cary, NC on Feb 19, 2020
Tom Depelteau is a very professional customer representative.
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Comment on "Area Of Satisfaction"

Cary, NC on Feb 19, 2020
Customer service
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Affiliations

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  • GuildQuality

More about Ashton Woods Homes

As a GuildQuality Guildmember, Ashton Woods Homes relies on our customer surveying to help them deliver an exceptional customer experience.

In this report, Ashton Woods Homes has published a summary of the customer feedback they've received since they joined GuildQuality in December 2011. In that time, 26,023 out of 42,028 customers (62%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2020.

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