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Ashton Woods Homes

1405 Old Alabama Road, Suite 200, Roswell, GA 30076(770) 998-9663
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About this company

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Ashton Woods Homes

GuildQuality Member
Guildmember
Since 2011

Projects

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  • All Projects
All project locations are approximate

Comments

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What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Comment on "Area Of Satisfaction"

Wake Forest, NC on Oct 05, 2017
Steve was great and very helpful. Emily at the design studio was amazing
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Comment on "Recognize Excellence"

Wake Forest, NC on Oct 05, 2017
Britton, Emily and Steve made our experience a great one. We love our home and neighborhood.
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Comment on "Designer Attentiveness"

Cary, NC on Sep 25, 2017
Emily was very helpful in our selection process. Appreciate all her hard work and prompt responses.
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Comment on "Recognize Excellence"

Raleigh, NC on Sep 21, 2017
Michael Koppen was extremely helpful and took time to get to know me as a person, not just a home owner.
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Comment on "Recommend Salesperson"

Hillsborough, NC on Sep 12, 2017
Anna was excellent! She went out of her way to make sure that our home-buying experience was great. We had a rushed timeline to try to get into the property, but still wanted to make a few-minute design changes to the spec home options. Anna met us in Raleigh at the design center (on her day off!) to...
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Comment on "Construction Manager Professionalism"

Hillsborough, NC on Sep 12, 2017
Ryan was great! He was always easy to reach by phone, and he also had exceptionally good email etiquette/response times!! He kept us updated on the timeline for the TH, and worked very hard to overcome a few uncontrollable obstacles (trouble getting power turned on from Duke energy, and then a waterline...
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Comment on "Recommend Construction Manager"

Hillsborough, NC on Sep 12, 2017
Ryan was extremely easy to work worth and I would definitely recommend him to a friend! Even after closing, he continues to provide excellent service as we recently completed the 30-day inspection and everything went smoothly.
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Comment on "Area Of Satisfaction"

Hillsborough, NC on Sep 09, 2017
Great follow-up warranty program with wonderful customer service representatives
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Comment

Hillsborough, NC on Sep 09, 2017
We've moved a lot, so we've been through many initial walk throughs. This one was very thorough. Andrew Smith spent a lot of time, was very patient and helpful. We really appreciated that!
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Comment on "Area Of Satisfaction"

Hillsborough, NC on Sep 05, 2017
I was most satisfied with the construction supervisor. He was amazing.
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Affiliations

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  • GuildQuality

More about Ashton Woods Homes

As a GuildQuality Guildmember, Ashton Woods Homes relies on our customer surveying to help them deliver an exceptional customer experience.

In this report, Ashton Woods Homes has published a summary of the customer feedback they've received since they joined GuildQuality in December 2011. In that time, 16,380 out of 25,994 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2017.

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