I would not recommend and definitely would not buy another Ashton Woods home.
They made it extremely easy and provided house options that mattered but was not overwhelming. They followed through on everything and went the extra mile to make their customers happy.
From the beginning of the home buying process to the expiration of our year warranty, we received prompt and excellent service.
I feel everyone on the team worked together well, was very professional and helpful, listened to our needs and concerns, and followed through.
Really good quality, amazing team!
I had a fantastic experience working with this team. From start to finish, they were professional, responsive, and committed to quality. Every detail was handled with care, and the final result exceeded my expectations. I would absolutely recommend them to friends and family without hesitation. Great communication, excellent craftsmanship, and a smooth process all around!
Our new Ashton Woods home is beautiful!
Right from the very beginning, the building process was simple and quick! We were very pleased when our home completion date was moved up by almost 2 months!
Jake, Valentina and Ryan were all responsive, professional, and a pleasure to work with!
Ashton Woods Homes has good quality houses with very nice floor plans available.
Any issue that we have had, they have resolved.
Maybe-clearly would be situational- we are happy with our new home The quality seems a bit better than other builds we considered that we’re in our budget.
Tandy our Sales Rep was amazing!!!
The front end experience that I had with AW, mainly the sales rep and builder, will deter me from ever purchasing a home from AW again or encouraging others to do the same. Whenever I see people touring AW homes on my street I make a point to get their attention and describe the experience I have had. I encourage them to look elsewhere and tell others to stay away from AW homes.
I’ve already recommended Ashton Woods to two friends! It was a great process.
Everything was great!
Every single employee we came in contact with has been nothing short of amazing!
Overall, the buying and building process were very good and the overall quality of the home has been fair. Angela, our sales representative was extremely responsive, helpful and knowledgeable during the purchasing process. My reason for 4 stars instead of 5 has been because of the lack of responsiveness of our customer service representative (Jason Bond) for warranty requests and issues.
I feel that some of the quality is lacking on certain things. It would have been nice to have slow clothes, toilet seats or drawers on the Murphy house we purchased. Just think that they may have cut corners on some things. We also noticed a few issues with plumbing, HVAC, heating and cooling.
It was challenging at times because there were build issues that needed to be fixed, and a leak caused by the contractor.
Noise from air vents and you can hear shower through the wall to the living room
Beautiful homes
The homes are built with quality and care
JJ was very helpful and knowledgeable. He was friendly and easy to work with.
The home itself is fine, but the landscaping is terrible. The irrigation system is very poorly installed, with lines very close to the surface (not within recommended bury depth for itlrrigation systems).
The choice of trees for the front yard is terrible. Both trees are live Oaks and according to my arborist, tend to grown too big for the small yard they are planted. Root system will very likely do too much damage 8n the years to come.
Also, many areas of the lawn tend to oversaturate with water. May be due to poor run off or improper grading.
None of this is covered under home warranty and therefore my only complaint.
The fence is also poorly constructed. Missing many nails
Quality is not great. paint work and wood work is sub optimal. I have around 100+ nail pops within a year. Landscaping is bad - after many follow ups, it is still not good.