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Ashton Woods Homes

3820 Mansell Rd. Suite 400, Alpharetta, GA 30022(770) 998-9663
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About this company

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Ashton Woods Homes

GuildQuality Member
Guildmember
Since 2011

Projects

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  • All Projects
All project locations are approximate

Comments

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What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Comment

Cary, NC on Jul 27, 2021
Andrew Smith who was our construction manager on site was fantastic. He went above and beyond. He really had helped us in any way he can on various issues, some of which doesn’t necessarily fall under him but he helped anyway. That shows for a great commitment to customer service. I’m glad you have...
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Comment on "Salesperson Attentive/Thorough"

Holly Springs, NC on Jul 15, 2021
Ashley Fulmer is a big reason I chose Ashton Woods. She went above and beyond to answer my numerous questions about the lot, the construction process, the design process, etc. When she didn't know an answer, she said so but said she would research and find out - and then followed through. I visited many...
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Comment on "Recognize Excellence"

Cary, NC on Jun 24, 2021
I would like to recognize the efforts by Tinishia, Ben Brodzinski ,Andrew Smith, Haley Brown and Jason McDonald for making it the dream home. They have been very helpful through out the construction process and warranty requests.
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Comment on "Construction Manager Communication"

Apex, NC on Jun 16, 2021
Andy always responded back immediately and tried to resolve our issues or answer any questions we had and still does. It was certainly our pleasure to have Andy as out construction manager!
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Comment on "Recommend Construction Manager"

Cary, NC on Jun 07, 2021
Andrew was great, he worked with us and communicated well. The people above him seemed to be unresponsive at times, not his fault at all.
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Comment on "Recognize Excellence"

Durham, NC on May 11, 2021
Ashley Fulmer is a top notch representative of your company and deserves credit for making our home buying experience easy, enjoyable, and fully satisfactory.
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Comment on "Recognize Excellence"

Cary, NC on Apr 22, 2021
Finn Maddox was very good to work with and very helpful when purchasing our townhouse.
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Comment on "Area Of Satisfaction"

Cary, NC on Apr 22, 2021
Ashton Woods personnel have always seemed willing to work with us and very pleasant.
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Comment

Apex, NC on Apr 21, 2021
We are in our 6-week post move in period and are going over the warranty process. The warranty process has been easy so far!
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Comment on "Area Of Satisfaction"

Apex, NC on Apr 21, 2021
I was most satisfied with our construction manager Ben. He was awesome! He had great communication, and was great with conflict resolution. Sue Ellen our salesperson was great at following up, and getting answers to our questions. She was patient with our change-orders. They were both fabulous!
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Affiliations

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  • GuildQuality

More about Ashton Woods Homes

As a GuildQuality Guildmember, Ashton Woods Homes relies on our customer surveying to help them deliver an exceptional customer experience.

In this report, Ashton Woods Homes has published a summary of the customer feedback they've received since they joined GuildQuality in December 2011. In that time, 30,737 out of 49,860 customers (62%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2021.

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