The Ashton Woods Homes staff was very supportive and provided all the information needed pertaining to buying a home. The price of the home was good, and the home was in good condition. They were very helpful.
Ashton Woods claims to be committed to excellence and high-quality, which can not be further from the truth. These homes may look nice but the quality to which they are put together is garbage. I would not recommend an Ashton Woods homes to a friend I wish to keep as a friend.
The home is beautiful! But it isn't as high a quality build as expected.
Very likely
We were impressed with some of the options but also disappointed that others weren’t options ie shower pan can’t be tile, just a covered porch not having to screen in.
I was not satisfied with the salesperson who handled my situation. I was misled. I was instructed to see a model at a different community. I liked it. When mines was built, everything was downgraded. Things were not delivered what was promised by Lisa. I would not recommend my friends or family to work with Lisa.
Will Briley was incredible for us and did an amazing job.
High quality, looks luxurious like Perry homes, affordable prices
My customer service rep has made my experience seamless and easy to understand, so I could recommend Ashton Woods Homes to my friend in good faith.
The quality of the house is amazing! The small details are what make the house so beautiful.
Both my Sales Rep, Tomas, and the Construction Manager, Thomas, were amazing. Was a breath of fresh air to speak to what felt like actual humans. After going though other companies and it feeling like I was just getting read to off a piece of paper, it was just nice to have actual conversation. They were both super knowledgeable about their respective craft, and were just super easy to talk to. Outside of my love for the home I purchased, the 2 of them were large reasons why I chose to purchase an AW home.
Without a doubt, and not only to my friends but also to my family! I never leave reviews, but it's truly worth doing so. My wife and I are delighted with our home and with the service provided by the warranty department! It was difficult to choose, but we would definitely choose Ashton Woods again. So, if you're reading this comment and you're thinking about buying a home from Ashton Woods, don't hesitate any longer—it's your best option!
Before we came to look at Aston Woods we considered moving to several states. We quickly narrowed our search to North Carolina and Aston Woods. Once we saw in person the AW homes we continued to look and no one came close in quality nor giving us exactly what we were looking for! Thank you for a great experience!!!
They have not resolved my issues yet.
Quality homes, great people.
Thought the build quality was very high. Didn’t find hardly anything on the final walk-through.
Prompt and responsive to questions/requests. Customer service representatives are professional and reasonable in addressing issues even though they don't necessarily fall under warranty time period.
I couldn’t be more disappointed in the quality of build. I have more complaints about that than this form has room for.
The process was relatively easy and our sales person Mackenzie was great to work with. She was knowledgeable and responsive. Paige, our project manager was also very professional and helpful.
We’ve been very happy with our home and the overall experience with the builder. The quality of construction is solid, and we feel confident recommending this builder to friends and family. The warranty service has also been excellent: responsive, helpful, and professional. We appreciate the consistent follow-ups on warranty schedules, which made the process smooth and stress-free.
I would be happy if the seller agents communicate properly and understand the buyer’s need.
I had an overall very pleasant and good experience with the home buying process.
The buying process was smooth and hitched free. The agent was a
Very likely to recommend because of the Ken!
Everyone was so helpful during and after buying our house. We couldn’t be happier.