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Ashton Woods Homes

1405 Old Alabama Road, Suite 200, Roswell, GA 30076(770) 998-9663
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About this company

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Ashton Woods Homes

GuildQuality Member
Guildmember
Since 2011

Projects

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  • All Projects
All project locations are approximate

Comments

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What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Comment on "Recognize Excellence"

Wake Forest, NC on Jun 20, 2017
I would like to recognize Steve Campbell. He has been the contact person since I moved in. He has always returned phone calls and got back to me with anything that I needed.
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Comment on "Area Of Satisfaction"

Wake Forest, NC on Jun 20, 2017
I was most satisfied with the whole customer service thing with the follow up. I was satisfied with the walk throughs of the one month, five month, and eleven month follow ups and the quality of the work.
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Comment on "Area Of Satisfaction"

Cary, NC on Jun 16, 2017
Emmett Starnes was an all-star. Every dealing with him was great, which was reflected in our satisfaction with our home.
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Comment on "Designer Attentiveness"

Cary, NC on Jun 16, 2017
Emily was fantastic! She was a great guide, very helpful, appropriately budget sensitive, and was a good mix of both respectful of our interests and willing to speak up if we faced a design challenge (or were making a really, really bad choice!)
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Comment on "Recommend Construction Manager"

Cary, NC on Jun 16, 2017
Emmett Starnes is fantastic!
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Comment on "Recognize Excellence"

Hillsborough, NC on Jun 09, 2017
I would like to recognize, Cameron, Tom and Andrew for their exceptional service. They are doing a great job.
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Comment on "Area Of Satisfaction"

Hillsborough, NC on Jun 09, 2017
I was most satisfied with the way I got to talk with Cameron and the builders. This was a good experience for me.
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Comment on "Area Of Satisfaction"

Hillsborough, NC on Jun 09, 2017
I would like to recognize all of the staff, everybody from Will to April at the design studio and Ed. They were all fantastic, knowledgeable, responsive, and stayed in contact with me the whole time. They are what made the process so great.
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Comment on "Advantage Program Lender Experience"

Hillsborough, NC on Jun 09, 2017
It was absolutely excellent.
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Comment on "Recognize Excellence"

Cary, NC on Jun 08, 2017
The Customer Service Representative - Wayne Oglesby
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Affiliations

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  • GuildQuality

More about Ashton Woods Homes

As a GuildQuality Guildmember, Ashton Woods Homes relies on our customer surveying to help them deliver an exceptional customer experience.

In this report, Ashton Woods Homes has published a summary of the customer feedback they've received since they joined GuildQuality in December 2011. In that time, 15,222 out of 24,241 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in June 2017.

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