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Ashton Woods Homes

3820 Mansell Rd. Suite 400, Alpharetta, GA 30022(770) 998-9663
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About this company

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Ashton Woods Homes

GuildQuality Member
Guildmember
Since 2011

Projects

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  • All Projects
All project locations are approximate

Comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Comment on "Area Of Satisfaction"

Durham, NC on Nov 18, 2019
Everyone was extremely professional and was very quick to respond to all of my questions and concerns. When items in my home needed to be corrected or repaired, everyone was eagerly willingly to get these items resolved.
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Comment

Raleigh, NC on Nov 18, 2019
The warranty rep Tom was great from the start. He was very attentive to very detail I pointed out and got everything taken care off as soon as possible.
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Comment on "Area Of Satisfaction"

Raleigh, NC on Nov 18, 2019
Attention to detail and prompt response to warranty service.
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Comment on "Area Of Satisfaction"

Holly Springs, NC on Nov 16, 2019
I was most satisfied with the walkthrus with the construction manager. He was very thorough in explaining everything.
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Comment on "Recognize Excellence"

Raleigh, NC on Oct 22, 2019
I would like to recognize Mike Koppen for his exceptional service.
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Comment on "Area Of Satisfaction"

Raleigh, NC on Oct 22, 2019
I was most satisfied with their communncation and personal relationships. Everyone is great to work with.
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Comment on "Recognize Excellence"

Wake Forest, NC on Oct 21, 2019
Sam did a very good job. Steve was great the whole time.
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Comment

Durham, NC on Oct 21, 2019
I had a great experience with Amber Nadeau and William Briley. They have went well above and beyond for me. I appreciate their desire to be helpful and execute on my concerns.
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Comment on "Area Of Satisfaction"

Raleigh, NC on Oct 10, 2019
follow through on requests and professionalism of their employees
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Comment on "Area Of Satisfaction"

Durham, NC on Oct 03, 2019
Communication was great. From everyone to the salesperson to the project manager was exceptional. I very much feel that communication is key and I really enjoyed the process.
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Affiliations

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  • GuildQuality

More about Ashton Woods Homes

As a GuildQuality Guildmember, Ashton Woods Homes relies on our customer surveying to help them deliver an exceptional customer experience.

In this report, Ashton Woods Homes has published a summary of the customer feedback they've received since they joined GuildQuality in December 2011. In that time, 24,224 out of 38,878 customers (62%) responded to a GuildQuality satisfaction survey, with the most recent response in November 2019.

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