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Ashton Woods Homes

1405 Old Alabama Road, Suite 200, Roswell, GA 30076(770) 998-9663
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About this company

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Ashton Woods Homes

GuildQuality Member
Guildmember
Since 2011

Projects

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  • All Projects
All project locations are approximate

Comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Comment

Cary, NC on Feb 26, 2019
We have been really happy!
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Comment on "Recognize Excellence"

Cary, NC on Feb 26, 2019
Thomas, he goes by Andy, was our customer service representative and he was great.
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Comment on "Area Of Satisfaction"

Cary, NC on Feb 26, 2019
The house was finished early, the consultations meetings were helpful, and Andy was super helpful.
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Comment on "Sales Rep Knowledge"

Wake Forest, NC on Feb 24, 2019
Gina and Samantha from The Holding Village community were fantastic to work with. Knowledgeable and always returned email questions promptly.
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Comment on "Area Of Satisfaction"

Raleigh, NC on Feb 23, 2019
Mike Koppen was a great project manager and always followed up on my inquiries. Great community, I pray that the new HoA will take the responsibility to keep the community policed up and to reinforce a solid community watch program.
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Comment on "Recognize Excellence"

Cary, NC on Feb 22, 2019
I would like to recognize Andy & the sales lady for their exceptional service.
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Comment on "Area Of Satisfaction"

Cary, NC on Feb 22, 2019
I am most satisfied with the timely manner it took to complete my project.
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Comment on "Area For Improvement"

Hillsborough, NC on Feb 14, 2019
nothing i can think of stands out here. Nice work Ashton Woods.
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Comment on "Area Of Satisfaction"

Hillsborough, NC on Feb 14, 2019
the people we interacted with all the way through the process from pre sale to upgrades to project manager and post sale repairs and warranty
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Comment on "Recognize Excellence"

Cary, NC on Feb 11, 2019
Both of our Customer Service reps (Wayne Oglesby and Tom Depelteau) have been excellent.
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Affiliations

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  • GuildQuality

More about Ashton Woods Homes

As a GuildQuality Guildmember, Ashton Woods Homes relies on our customer surveying to help them deliver an exceptional customer experience.

In this report, Ashton Woods Homes has published a summary of the customer feedback they've received since they joined GuildQuality in December 2011. In that time, 21,698 out of 34,491 customers (63%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2019.

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