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Ashton Woods Homes

3820 Mansell Rd. Suite 400, Alpharetta, GA 30022(770) 998-9663
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About this company

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Ashton Woods Homes

GuildQuality Member
Guildmember
Since 2011

Projects

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  • All Projects
All project locations are approximate

Comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Comment on "Area Of Satisfaction"

Apex, NC on Feb 04, 2021
We enjoyed the entire process. This is the third house that we've bought and it's been the most pleasant experience. Everything went really smoothly, even when we were still down in Georgia.
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Comment on "Area Of Satisfaction"

Apex, NC on Jan 29, 2021
We love our house and the neighborhood.
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Comment on "Recommend Salesperson"

Cary, NC on Dec 30, 2020
Nikki was extremely helpful to us during the entire process from helping us go through structural options and signing contract to resolving issues during design center, construction and closing. She was always willing to help support us and do the best possible for us. Nikki went above and beyond her...
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Comment on "Area Of Satisfaction"

Apex, NC on Dec 03, 2020
I was most satisfied with the overall walkthrough, it was very thorough.
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Comment on "Area Of Satisfaction"

Cary, NC on Nov 05, 2020
The interaction with the sales person was exceptional in all aspects. Tinishia Gooden was very knowledgeable and always available to listen patiently, she helped us have a good experience in purchasing the home.
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Comment on "Recognize Excellence"

Durham, NC on Oct 29, 2020
Nathan Howe was outstanding project manager! Highly recommend him to work on house! Very professional and highly qualified.
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Comment on "Area Of Satisfaction"

Apex, NC on Oct 28, 2020
Construction
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Comment on "Recognize Excellence"

Cary, NC on Oct 21, 2020
Everyone I have been in contact with has been great. Tinishia, the lady at the design studio, and the warranty guys, even though they rotate. Everyone has been great and very responsive.
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Comment on "Area Of Satisfaction"

Durham, NC on Oct 20, 2020
Construction manager William Briley and sales rep Finn were prompt and professional in addressing problems caused by AW.
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Comment on "Pre-Closing Items Resolved"

Durham, NC on Oct 20, 2020
Items were addressed promptly by construction manager.
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Affiliations

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  • GuildQuality

More about Ashton Woods Homes

As a GuildQuality Guildmember, Ashton Woods Homes relies on our customer surveying to help them deliver an exceptional customer experience.

In this report, Ashton Woods Homes has published a summary of the customer feedback they've received since they joined GuildQuality in December 2011. In that time, 28,767 out of 46,478 customers (62%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2021.

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