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Ashton Woods Homes

3820 Mansell Rd. Suite 400, Alpharetta, GA 30022(770) 998-9663
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About this company

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Ashton Woods Homes

GuildQuality Member
Guildmember
Since 2011

Projects

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  • All Projects
All project locations are approximate

Comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Comment on "Recognize Excellence"

Holly Springs, NC on Sep 30, 2021
Eric Chase. He has been fantastic to work with.
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Comment on "Cust Serv Rep Professionalism"

Holly Springs, NC on Sep 30, 2021
Eric has been fantastic to work with! His flexibility and follow through with contractors and issues has left me feeling very comfortable. While not all contractors respond right away and have some lag time, I know Eric won't let them fall through the cracks.
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Comment on "Recognize Excellence"

Apex, NC on Sep 29, 2021
Andy Smith was very attentive, and scheduled things very well for our warranty fixes
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Comment on "Warranty"

Apex, NC on Sep 27, 2021
Andy is super great at communicating with us.
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Comment on "Recognize Excellence"

Apex, NC on Sep 22, 2021
I would like to recognize Andy Smith, my project manager, who I primarily dealt with on the Ashton Woods side.
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Comment

Apex, NC on Sep 02, 2021
We absolutely love our new home and our new community.
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Comment on "Area Of Satisfaction"

Apex, NC on Sep 02, 2021
Sue Ellen Banko the onsite agent was amazing! Through the whole process she was extremely professional, patient & knowledgeable. She made an enormous impact on our experience!
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Comment on "Construction Manager Knowledge"

Morrisville, NC on Sep 01, 2021
Steven Andrews was really an awesome person to work with. He was knowledgeable and very helpful.
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Comment on "Area Of Satisfaction"

Cary, NC on Aug 30, 2021
Amazing customer support and service. Finn, Sarah and William were amazing in their work, commitment and customer service.
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Comment on "Likely To Recommend"

Cary, NC on Aug 30, 2021
Finn was very knowledgeable and patiently provided us with all information and responded to the multiple queries we had.
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Affiliations

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  • GuildQuality

More about Ashton Woods Homes

As a GuildQuality Guildmember, Ashton Woods Homes relies on our customer surveying to help them deliver an exceptional customer experience.

In this report, Ashton Woods Homes has published a summary of the customer feedback they've received since they joined GuildQuality in December 2011. In that time, 31,366 out of 51,034 customers (61%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2021.

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