Happy with quality and process!

Product is fair for price point

We loved our experience with AW

The entire process was frustrating and lack luster. The process was not flushed out prior to opening the communities. We were constantly and consistently told how the process worked even though these answers were incorrect, it felt like everyone was new and didn’t know how or what to do.

Ashton Woods has been spectacular to work with!

We had great service

We have had multiple leaks in upstairs bathrooms and have had a difficult time getting the builder to cover these things that should be covered under the warranty. They are also very slow to respond and/or take action.

Ashton Woods Homes works very fast, the price is reasonable, and they take care of their customers when they have questions.

The build quality of my Ashton Woods home greatly exceeded my expectations.

Great architectural elevation with a great color scheme!

The process was smooth and informative.

So far our experience has been great. Erik has personally handled all of our issues.

Yes I would recommend AshtonWoods Homes. These homes are beautifully made . They made my family and I feel reassured with the whole process and everything went smoothly. Great customer service and knowledgeable everything was explained to us so there were no unexpected surprises.

You have a good quality as well as a great customer service

At first, Ashton Woods Homes was very nice during the sales and the building process, but when it came down to resolving issues, they failed miserably.

I had the best superintendent for construction that I every seen. He is fantastic.

Construction manger has not taken care of the things in appropriate manner. Everywhere you see in the house there no attention to detail and just finished the work that is hurting the overall appeal of the house. There is a term called aesthetics which is not at all in the work done. Just finished off building in a hurry

I like everything about my house. In addition, AW was very responsive when answering my warranty requests.

The whole process, from the initial showing to closing, was very professional. Everyone I dealt with was honest and up-front about everything. It was a seamless process.

Material used is poor quality, cabinets doors started are falling off, when it rains water is getting into the office, reached out but no response. Glass used on the shower is poor quality, flooring is not even and they are issues with the roof which they already knew but never disclosed. Greatest mistake that we made was buying this house.

Craftsmanship of work is sloppy and work looks rushed. Attention to detail is non existent and justification from workers is “that is kind off normal” or “looks good to me” I did not pay to NOT see imperfections

Overall, I would recommend AWH. Much like anything else, there are a few things they need to work on, especially when it comes to customer service in sales and design. That may be true of most large home builders. Our construction manager was the one who made the real difference in our home buying experience with AWH.

We had a smooth experience with building our home. Angela & Ian were very communicative and responsive. Ian answered all of our questions with forethought and respect. My husband and I are both in the residential service industry so we had lots of questions and suggestions but Ian and Angela always had patience with us. Lastly, I had a large expensive package delivered when I wasn't home and I was so afraid it would get taken. I could only think of Ian so I called and asked him if he could place it inside my front door for me. He was at lunch but he came by asap, I remotely unlocked the door and he placed it inside, took a photo and sent it to me. That is outside the norm but I knew I could count on him.

Ashton Woods Homes rushes to build and does not pay attention to detail.

Best quality of home building that I reviewed!

I love the design of the home.

I would definitely recommend Ashton Woods homes as we are happy our new home.

The backup salesperson made my experience unpleasant. She seemed more concerned about the sales and less concerned about my needs as a customer.

Not following through to the very end.

Ashton Woods has been very attentive and all the workers are professional and Haley in Warranty is awesome answers all questions and gets the work done . The quality has been very good all around

Not keeping the promise and the steep height aren't fenced properly and showing discrimination in safety between SFH and TH.

We originally chose Ashton Woods because we loved the floor plans and the lots were larger. The service we have received has left something to be desired.

The spec homes are not built with a great quality. We found a lot of things when we actually got in the home. I don't know if they build any custom homes, but the spec home's workmanship is not up to par.

The warranty team is very responsive.

I am only giving 5 Star because of customer service rep Bridget Eisler. Because she is been very helpful accommodating things which need to be taken care of.

We have had so many issues with our home, they are electrical. They can't seem to figure out the problems. I don't know if I would be willing to tell my friends to purchase an Ashton Woods Home with the problems we encountered.

I have purchased five new construction homes in my lifetime. Ashton Woods has been the best experience that I have had.

I felt like some of the things that were used for the house were subbed in it, and I get it because we bought a house that was already ready to build. I expected a little bit of quality because of the amount we paid for the house. Aside from that, I felt the warranty issues were handled and everything was forthcoming before the warranty process was changed. Aside from that, everything was good

The salesperson, Eric, was very well informed and made the process seamless, and I was very pleased with the transaction.

I have not moved in my home at this time, and it is too early for me to recommend this builder.

Quality of work was very poor

A lot of shotty workmanship

We had some mixed feeling with the process we went through with Ashton Woods. The building manager Carlos is what made this sale happen. As difficult as it was to work with Connor I would 100% recommend anyone to Ashton Woods if all the building managers are half as good as Carlos.

It has been a phenomenal experience, from the sales to the construction to the warranty. All of the Ashton Woods employees have been caring and have guided us through the process, making it exceptional.

Professional, easy to work with, responsive, and transparent

The property we purchased was an investment for us to rent out and we’ve had zero quality issues that we’ve needed to address.

I would strongly agree that I would recommend Ashwoods to a friend. It was the most seamless sales process, and my construction project manager, Travis was such a great person to work with. I’m thankful to have Marisa as my sales rep as she was very responsive, attentive and knowledgeable.

Construction work was not up to the mark.

I must say I have some dissatisfaction at some point because of changes in my financial situation and the way Ashton Woods supported at that time, but the clear guidance and support from the engineer JJ Brinkerhoff squared off those and I feel good at the end.

The quality of the home is really good especially the warranty program. I can call and place a warranty request, and they are ready to help with any issues in the home.