I had a great experience with Power. After speaking with Johnathan about the remodel he gave me the comfort I needed knowing that the job would get done to my liking. The only issue I had was communication mostly from the finance department but with that being said when it comes to the project itself you'll have the opportunity to get whatever work you're looking for done on your time and most importantly on your terms.
They where fast n the work was good
Very pleased with the entire project. Quality, timeliness and communication were all outstanding. Thank you Powers!
Excellent work, dedication and professionalism. I will recommend to anybody anytime.
I am skeptical about recommending Power. The end result of the new windows and roof is good. The crew members were all very courteous. However we ended up having a garage with contents covered in wood and nails which I believe is unacceptable.
However, someone from their office called me (Christian) while the roofers were already ripping shingles off the roof to say that they would not be removing and putting the gutters even after the Project Manager said they would. I was informed that they would come back the following week at which time an argument started. I was then asked why I would even think about putting gutters on if I was going to replace my roof.
We then had an appointment set up for us to meet a Quality Control Manager (Ian) come to the house. After he looked at everything he proceeded to use scare tactics (the house would get mold and cost $300k to repair like what happened to him) telling us we needed to spend an additional $25k with them on the outside before doing anything on the inside. This is after us spending $74k with Power. After we said no he continued offering "if you make a decision today" deals that wasnt what were expecting from a quality control meeting.
After showing the mess in the garage he wasnt interested in looking more closely at it. I believe Power should reimburse us for any clean up or damage in the garage.
The window replacement team was professional and efficient! They provided coverings for our floors and ground covers outside and cleaned everything before leaving! I don’t have one single complaint!! We’re so happy with our new windows, and our home not only looks amazing but is so much quieter and we have peace of mind knowing it is properly sealed and protected!
The work performed was done professionally and with excellent quality.
I’m waiting to see if we receive a call back as promised about the difference in what we expected to have installed and what we actually got!
Can’t say enough positive things
Power was recommended to us by a family member, and we were so impressed with the product and guarantee that we purchased windows. Before they were even installed we also recommended them to another friend, who is also purchasing windows.
I love the price, customers service and how they always kept me informed. Plus the lifetime warranty.
All my interaction with Power employees has been professional and efficient.
Power Home Remodeling had the salesperson who sold me the doors measure the doors. A few days later, we had a two-man crew come out who were supposed to be experts in measuring. They incorrectly measured the front door by 5 inches. They removed my original door and had to cut 2.5 inches on each side to make their door fit. It looks fine, but I could not imagine that they incorrectly measured by that amount. I have a concrete step that had some cracks, but during the demo, Power made the cracks worse. There was a quarter inch off the threshold when measuring from the step. Their answer was to caulk in the area. That was unexceptionable. I am going to have the curb cut down and redone with concrete. Power Home Remodeling was not willing to do that.
Power Home Remodeling was professional, from the sale to the completion of the job.
The products we received were not what we thought they would be.
Very professional from start to finish
The work performed was of high quality. I did not care for the high pressure sales to try and get more work.
Power Home Remodeling is extremely professional and keep you up to date on all events and changes.
I enjoyed the time the initial salesperson spend with me evaluating my home’s needs. The project management part of the install was delayed however as the ‘ball’ was dropped not once but twice, weather issues not withstanding. The workman was good and crews were pretty good cleaning up. I did have a railing break and some slight finishing work that had yet to be addressed. And my attic work is scheduled soon.
The install went very good and the installers cleaned up so when they left it was like they were never there. The only reason I gave them 3 stars is because we were supposed to meet with a representative of the company after the install that never happened because he came late and we had things to do. They never resheduled and all I got were emails asking me to sign the completion of work document so that they could be paid. We would have liked to see somebody come out to our place on time and reassure us the installation was done right or fix any problems before they happen.
The survey rep was great in helping us understand why upgrades were so important, and suggested ways to DIY slow the issues we had until we could afford an install. Power did a great job with the house across the street, and my lower window, but the two upper windows look like the frames have gaps on the edges and between aluminum panels on the face of the frame. The actual window itself is pretty cool though. Hope to save on energy this summer!
The Power Guys were great to work with. They were knowledgeable and professional and fun to talk to. They were not overly pushy and confident in their product. The windows are impressive to say the least!
The crew doing the windows were very professional and made sure everything was covered and at the end made sure everything was clean
Everyone connected with this project was very accommodating. In spite of weather delays the project was completed quickly and efficiently.
The quality of the window is good. The installation is also good. Some of the painting came off. I have high ceilings, and some of the painting around the windows came off. It's out of my reach. It was caused by the installation.