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Build better, together

The best remodelers, home builders, and home improvement contractors rely on GuildQuality's customer satisfaction surveying software to grow their business and improve the quality of their work.

Why Customer Satisfaction Surveying?

“The customer’s perception is your reality.”

Kate Zabriskie

Author of Customer Service Excellence: How to Deliver Value to Today’s Busy Customer

Whether you have 10 customers or 10,000, knowing how they feel about their experience with you and your team is the only way to maintain customer satisfaction and quality. We help home builders, remodelers and contractors gather and leverage authentic customer feedback to build a better business.

Who is Customer Satisfaction Surveying for?

Home Builders

Enjoy a high response rate and comment-rich feedback with our customizable survey templates.

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Gather unbiased feedback from your clients to gain valuable insights on areas where your team excels and areas that need improvement.

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Stand out from your competitors by showcasing your commitment to quality and customer service.

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Activate your GuildQuality Membership and survey 20 customers at no cost.

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The Latest from GuildQuality

2016 Guildmaster Award Winners

We are thrilled to honor this year's Guildmaster Award winners for their commitment to customer satisfaction.


Guildmember Q&A

Design/build firm, Architectural Building Arts, shares how they put client satisfaction first.


Download our white paper

Lessons from the trenches: Becoming a customer-centric company


From the blog: Don't fear negative customer feedback

Learn why you should embrace both positive and negative customer feedback.