My overall experience was excellent with the salesman, managers, and coordinators. My only problem was with the workmanship of the installer. I was thrilled with the product, but he did sloppy work.
Barbara, If there is any outstanding issue whatsoever with the installation of your project, please call our Warranty Service Department immediately ( 888-736-6335, dial 3 when prompted ) or contact me directly ( 610.874.5000 x 2260 ) - we'll make sure to take care of any concerns you may have. Ray Lodato, Customer Advocacy Manager, Power Home Remodeling Group