Power Home Remodeling Group
2501 Seaport Drive, First FloorChester, PA 19013(610) 874-5000
 

Customer Feedback Summary

Of 11,362 customers surveyed, 6,820 responded (60%)
Clean & Safe
95%
Communication
92%
Problem Resolution
93%
Professional & Organized
99%
Sales Knowledge
99%
Schedule
97%
Value
86%
Work Done Right
87%
Likely to Recommend
93%
Installation Team Professionalism
97%
Job Site Cleanliness
95%
Product Quality
99%
Quality Of The Installation
97%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

1,717 Reviews
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  • review
    Alan S.
    Wanaque, NJ
    Jul 18, 2014
    Power Home Remodeling Group

    I first was introduced to Power Home Remodeling Group when a sales representative approached me in my local BJ's Club regarding replacement windows for my home. Replacing the windows in my home happened to be one of my priorities in terms of work needing to be done on my house, but the somehow never reached the top of my list. Because getting this done was important to me at some point, and because I wanted to shut this sales guy up and get on with the reason I was in BJ's in the first place, I reluctantly agreed to have a sales rep come to my home to talk further about Power Home Remodeling Group's replacement windows. When the sales rep showed me the windows they had, and explained some of the features they offered, I was sold as long as the cost was reasonable, and they were willing to work with us on the financing. I have never regretted this decision. The people at Power were great. They did everything they said they were going to do. The installers were professional, did a great job installing our new windows, and completed the job of installing 17 windows in a day, leaving the house as clean as when they showed up!

  • review
    Patricia G.
    Oak Lawn, IL
    Jul 18, 2014
    Power Home Remodeling Group

    I like the company, and they were very professional and affordable. I didn't have to wait a long time for the product. They said they would be here and they were. I also really like the product itself.

  • review
    Emma M.
    Hyattsville, MD
    Jul 17, 2014
    Power Home Remodeling Group

    Initially my husband and I were just looking for an appraisal, but as we saw the quality of the products and the warranty offered, we decided to have the work done by Power Home Remodeling. I am so happy that we did. The house looks great and we are very happy.

  • review
    Kibret S.
    Westbury, NY
    Jul 16, 2014
    Power Home Remodeling Group

    The sales rep came to our house and was very informative, they gave us a time frame of 2-3 weeks. the windows came in a week early and the guys that came and did the job were outstanding. I'm very happy and pleased with the work and everything looks amazing.Kibert S.

  • review
    Lois C.
    New Providence, NJ
    Jul 16, 2014
    Power Home Remodeling Group

    From the first contact from the company with whom we met to the people who came to do the windows, everyone we dealt with were very professional and pleasant.

  • review
    Daniel T.
    New Lenox, IL
    Jul 15, 2014
    Power Home Remodeling Group

    From start to finish, it was a very professional job. A job well done. We will consider using them for anything else we upgrade in our home. We would work with any and all representatives that we worked with along the way.

  • review
    Francoise A.
    Severn, MD
    Jul 15, 2014
    Power Home Remodeling Group

    The employees showed up with tools and equipment on time as expected and the material also arrived at the same time and work started immediately without delay. The employees worked steady and diligently paying close attention to the details and were very meticulous in their work which is a showcase in the neighborhood. After completion, my wife and Myself walked around the house and thoroughly inspected the work and the cleaning and there was nothing to be redone. Everything was perfect. The employees were very pleased that they did not have to do anything and thanked us for giving them ice water and using our rest rooms for convenience.I would highly recommend Power Home Remodeling Group any day or night and we will use them again if future for any remodeling work.

  • review
    E.W.W.
    Gaithersburg, MD
    Jul 11, 2014
    Power Home Remodeling Group

    We had a great experience with them. They were very knowledgeable, professional, and I thought they were price competitive for the value we paid. We love our door!

  • review
    Tina W.
    Silver Spring, MD
    Jul 11, 2014
    Power Home Remodeling Group

    From start to finish, Power Home Remodeling Group did a great job! Everyone from the sales representative to the installation team was awesome! It was a great experience all the way through and I would recommend Power to anyone!

  • review
    Magaly L.
    Laurel, MD
    Jul 11, 2014
    Power Home Remodeling Group

    After extensive negotiations on price and project, we came to an agreement and established a date, there were delays due to miscommunication and rain. Overall install was good, and I would recommend them. Just make sure you have your bartering skills in order because I had 10 different prices for same project.Chris L.

  • review
    Nick N.
    Delran, NJ
    Jul 11, 2014
    Power Home Remodeling Group

    Power Home Remodeling Group seemed to have high-quality materials as well as a knowledgeable, smart salesman who knew what products and materials were necessary for the job.

  • review
    Helene J.
    Walkersville, MD
    Jul 10, 2014
    Power Home Remodeling Group

    Power Home Remodeling Group's representatives were very friendly and seemed to know the product well. We felt like we were getting a very good roof for years to come. We would recommend Power Home Remodeling Group for future work for friends and neighbors. We were very satisfied.

  • review
    W.C.J.
    Rockville, MD
    Jul 10, 2014
    Power Home Remodeling Group

    They had excellent product descriptions, good follow through, excellent installation, and I was satisfied at every turn with the professionalism of Power Home Remodeling Group.

  • review
    Catherine Q.
    McHenry, IL
    Jul 10, 2014
    Power Home Remodeling Group

    Power Home Remodeling Group provided quality products, quality workmanship, and excellent communication. I was very happy with the results. Igor Komarov was an excellent salesperson and made sure I understood fully on what was going on.

  • review
    Patricia S.
    Cherry Hill, NJ
    Jul 10, 2014
    Power Home Remodeling Group

    I was impressed by the knowledge the young men had about the product and I was impressed with the product itself. Maybe I could have gotten things done cheaper elsewhere, but I've done cheaper in the past and it's not good.I was just impressed with their work and knowledge of material, that I had to go with them.

  • review
    Pennye G.
    Hatboro, PA
    Jul 10, 2014
    Power Home Remodeling Group

    We were very happy with power, from initial contact to the day of the job through to follow up and the punch list. they were timely and professional and we would recommend them to anybody.Philip G.

  • review
    Michael G.
    Medford, NJ
    Jul 10, 2014
    Power Home Remodeling Group

    The sales man was honest up front, price was reasonable, quality of product was good, installation was good, and they came back fix problems.Michael G.

  • review
    James D.
    Bensalem, PA
    Jul 10, 2014
    Power Home Remodeling Group

    The whole experience was pretty good. There was no surprises. They were up front about everything. They did a really good job. The siding and the gutters look really really good.

  • review
    Arthur C.
    Haskell, NJ
    Jul 10, 2014
    Power Home Remodeling Group

    We were in the market for a roof and we saw Power Home Remodeling Group's product at a flea market. From top to bottom everyone was professional. They promised to be done in one day, and it was completed in one day.

  • review
    Ada H.
    Lanham, MD
    Jul 10, 2014
    Power Home Remodeling Group

    Power Home Remodeling Group is very different. They provided us with beautiful gutters and a beautiful roof. I do not approve of the way they conduct business though. Both the project manager and the salesperson lacked knowledge and professionalism. The company's overall communication was lackluster. Power Home Remodeling Group has a lot they need to improve on.

    Response From
    Power Home Remodeling Group
    Jul 11, 2014

    Ada, we're glad your love the way your home looks, but your note about the communication and sales process has us concerned. If you'd like to discuss this further, please feel free to reach out to me directly using the information below, but rest assured that we'll look into this internally in order to take appropriate action. Ray Lodato, Customer Advocacy Manager, Power Home Remodeling Group. 610.874.5000x2260.

More Reviews & Comments

Affiliations

  • GuildQuality
  • Extreme Makeover Home Edition
GuildQuality Member
Guildmember
Since 2012

Types of Work

  • Energy efficiency upgrades (11,367)
  • Home energy audit (11,367)
  • Whole house remodel (11,367)
  • Windows & doors (11,367)

Recent Activity

  • 7/21/14 Power Home Remodeling Group received feedback from a customer in Waldorf, MD.
  • 7/21/14 Power Home Remodeling Group received feedback from a customer in Ridge, NY.
  • 7/20/14 Power Home Remodeling Group received feedback from a customer in Wauconda, IL.
  • 7/18/14 Power Home Remodeling Group received feedback from 2 customers.
  • 7/18/14 Power Home Remodeling Group received feedback from a customer in Wanaque, NJ.

More about Power Home Remodeling Group

As a GuildQuality Guildmember, Power Home Remodeling Group relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Power Home Remodeling Group in Philadelphia, PA; Silver Spring, MD; Staten Island, NY; N/a, NY; Brooklyn, NY; Wilmington, DE; Alexandria, VA; Chicago, IL; Trenton, NJ; Rockville, MD; and 1638 other cities in Georgia, Maryland, New Jersey, Virginia, Connecticut, and 9 other states..

In this report, Power Home Remodeling Group has published a summary of the customer feedback they've received since they joined GuildQuality in January 2012. In that time, 6,820 out of 11,362 customers (60%) responded to a GuildQuality satisfaction survey, with the most recent response in June 2014.

Power Home Remodeling Group surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Power Home Remodeling Group customer, and if Power Home Remodeling Group completed work for you after January of 2012 but you haven't yet received a survey, please let us know.

If you have had work done by Power Home Remodeling Group since January of 2012 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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