From the start, everyone was very professional and informative. We were impressed with the site clean-up as they went. When the work stretched into two days instead of one because of the weather, the yard was cleaned up at the end of the first day and not left a mess. At each stage, the site manager told and showed us what was happening.
I think Power Home Remodeling Group is a great company to do business with. The salesperson was friendly, courteous and gave me a great deal. He also offered other installation ideas for replacing my other windows. They provided great service.
They were very professional. Everything was great from A-Z.
It was a very good experience. I didn't know about their company before this. They helped me see what is important for my house. I didn't know that you need to change windows and it would save energy.
Excellent windows, I am really happy with the install and the quality of workmanship.
They do wonderful work and were all professional and personable people. I would recommend them to anyone and the house looks beautiful.
My experience was excellent! I would highly recommend the product! I am totally satisfied with the entire experience!
We were very happy and loved the look of them and the fact that we don't have cold air coming in!
The whole process was very easy and straightforward. The communication was good. We always knew what to expect. Professionalism was demonstrated by all employees and we are very happy we chose Power Home Remodeling Group.
They have done most of the work on my house and I have always been very pleased with the outcome.
It was a very great experience. The gentleman explained everything and laid it out on my kitchen floor. The hardest part was choosing a color but they were very patient with me.
The salesperson took four hours with us, and I thought that was ridiculous. The product spoke for itself. I felt like it was beating a dead horse, and we almost told him to leave the house. Their salespeople should be knowledgeable about all of their products. We were not told about all of the color choices or all of the window options. All of the salespeople should have pictures in their sales books of the color choices alongside different window framings (e.g. stained frames).
Power Home Remodeling Group met our expectations and higher.
I got several estimates and I never had anyone spend the time giving the information as much as they did.
I was very impressed with the quality of the work and how they respond to correct any problems.
From the minute they came to my home every person I met was so professional, knowledgeable and clean. They worked with their head to the grindstone and did a fantastic job. After they were done, they asked me if I had any questions or issues and I got a call later. Everything was done so well and so professionally. I was very, very happy.
I found that the installation of my windows and my roof was to be more than just a roof and more than just windows!
I've had a bunch of remodeling done over the years, and Power Home Remodeling Group was on top of every aspect. They were very proactive in the process.
Power Home Remodeling Group, did a very good job! They were very professional, clean, and efficient. The salesman was very good at demonstrating the product.
I was happy with everything from start to finish. They are professional and we are pleased with the job,
As a GuildQuality Guildmember, Power Home Remodeling Group relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Power Home Remodeling Group in Philadelphia, PA; Silver Spring, MD; Staten Island, NY; N/a, NY; Brooklyn, NY; Chicago, IL; Wilmington, DE; Alexandria, VA; Trenton, NJ; Marietta, GA; and 1740 other cities in Maryland, Georgia, Virginia, Delaware, New Jersey, and 10 other states.
In this report, Power Home Remodeling Group has published a summary of the customer feedback they've received since they joined GuildQuality in January 2012. In that time, 7,899 out of 13,542 customers (58%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2015.
Power Home Remodeling Group surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Power Home Remodeling Group customer, and if Power Home Remodeling Group completed work for you after January of 2012 but you haven't yet received a survey, please let us know.
Power Home Remodeling Group is a candidate for a 2015 Guildmaster Award.
The Guildmaster Awards recognize exemplary service among home builders, remodelers,
developers, and home services contractors.
to review this year's qualifications.
To be eligible for consideration, Power Home Remodeling Group must survey all of their customers.
If you are a recent customer of Power Home Remodeling Group and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Power Home Remodeling Group's application.