Power Home Remodeling Group
2501 Seaport Drive, First FloorChester, PA 19013(610) 874-5000
 

Customer Feedback Summary

Of 11,427 customers surveyed, 6,991 responded (61%)
Clean & Safe
92%
Communication
90%
Problem Resolution
90%
Professional & Organized
97%
Sales Knowledge
95%
Schedule
97%
Value
86%
Work Done Right
87%
Likely to Recommend
93%
Installation Team Professionalism
97%
Job Site Cleanliness
95%
Product Quality
99%
Quality Of The Installation
97%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

1,754 Reviews
1,522
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  • review
    D.C.D.
    New York, NY
    Oct 23, 2014
    Power Home Remodeling Group

    Power Home Remolding Group was very high quality. They were fast and delivered efficient service with special attention to details. They were very neat and that was important to me.

    Did you find this helpful? Yes
  • review
    B.D.B.
    N/A, NY
    Oct 08, 2014
    Power Home Remodeling Group

    Power Home Remodeling Group definitely appears to be a reputable company trying to set themselves apart from an industry plagued with issues concerning quality, follow through, and products. The process infrastructure of the company appears to be in line with what a customer would desire but the execution seems to fall short in some finite areas. I cannot say that I would recommend them to a friend but I am still willing to give them another try with another project down the line.

    Did you find this helpful? Yes
  • review
    Elizabeth D.
    la plata, MD
    Sep 25, 2014
    Power Home Remodeling Group

    I had most of my windows replaced and was so impressed that I then ordered gutters, and was THEN so impressed that I ordered a new picture window and sliding glass door. I don't need blinds or shades on any of the windows any longer, as the sun beating thru doesn't create any heat in the house. Wonderful!!

  • review
    Afolabi O.
    N/A, NY
    Sep 25, 2014
    Power Home Remodeling Group

    My experience with Power Home Remodeling was very negative. The sales person embellished problems with our roof and stated "the roof and cave in in a month and fall on me and my pregnant wife". I moved forward and learn there was no danger from installers and that this was a standard replacement. This company used shady tactics to get me to sign and I would not recommend to anyone.

    Did you find this helpful? Yes
  • review
    Dennis J.
    Lanham, MD
    Sep 06, 2014
    Power Home Remodeling Group

    I'm very well satisfied with the work done by Power Home Remodeling Group, the consideration that the salesman had with me, and the supervisor that was overseeing the work. They were top notch in how they presented themselves and followed up with their workers.

    Did you find this helpful? Yes
  • review
    Joseph E.
    Essex, MD
    Aug 27, 2014
    Power Home Remodeling Group

    All of the personnel from Power Home Remodeling Group with whom I had contact are exemplary. They are great people who did great work for me. When I had a minor problem, they came out and adjusted it. Overall, they did a good job. I would not hesitate to have them do more work for me if I needed it.

    Did you find this helpful? Yes
  • review
    Heather S.
    Crystal Lake, IL
    Aug 21, 2014
    Power Home Remodeling Group

    Though you pay a little more with Power Home Remodeling Group, the quality is worth it and the looks of the product look far better than any other product out there. As soon as we got the doors up we had neighbors to stop and come by to comment on how beautiful the door looks.

    Did you find this helpful? Yes
  • review
    Steven S.
    Dallas, GA
    Aug 21, 2014
    Power Home Remodeling Group

    Our salesperson was very knowledgeable. Power Home Remodeling Group offers energy efficient features to their standard roof. After the installation, our power bill decreased the next month due to the new energy efficient roofing. The installers were efficient and very clean. We love Power Home Remodeling Group and the quality of our roof.

    Did you find this helpful? Yes
  • review
    Gabriela R.
    Sterling, VA
    Aug 21, 2014
    Power Home Remodeling Group

    Having to change the windows on your home is never a fun or easy experience. Working with Power Home Remodeling Group made it fantastic! All around, their service was top of the line. All of my questions were answered, and all of my concerns were addressed. I have nothing to complain about. You will not be disappointed to work with them.

    Did you find this helpful? Yes
  • review
    Bob K.
    Bellmore, NY
    Aug 21, 2014
    Power Home Remodeling Group

    We have overall satisfaction, but question the appearance of the final installation. We are indeed quite happy with the windows they put in for us, but not the siding.

    Did you find this helpful? Yes
  • review
    John M.
    Winfield, IL
    Aug 21, 2014
    Power Home Remodeling Group

    I enjoyed working with everyone from Power Home Remodeling Group. The installers, the project manager, and the salespeople were all very good. I thought that the work was done professionally and I would recommend Power Home Remodeling Group to others.

    Did you find this helpful? Yes
  • review
    Donald F.
    Norwalk, CT
    Aug 21, 2014
    Power Home Remodeling Group

    I was pretty satisfied, with the exception of them having to come back a few times to get the installation correct and to a state that I was pleased with it. Other than that, I'm satisfied.

    Did you find this helpful? Yes
  • review
    Mary K.
    Vienna, VA
    Aug 20, 2014
    Power Home Remodeling Group

    They did a great job. I'm very satisfied with the work. They came in did what they said they would do, did it efficiently and I am very pleased.

    Did you find this helpful? Yes
  • review
    Lauren P.
    Lansdale, PA
    Aug 20, 2014
    Power Home Remodeling Group

    The installation job was top notch and very well done. The windows look great inside and out. They are also making a difference as far as temperature and comfort in the home.

    Did you find this helpful? Yes
  • review
    Tracey D.
    Powder Springs, GA
    Aug 20, 2014
    Power Home Remodeling Group

    From start to finish I have always enjoyed the process of their services. The demonstration and the involvement from the Sales person, Staff and Project manager as well as the installer's working under him. Everyone was personable and they completed everything in a timely manner.

    Did you find this helpful? Yes
  • review
    Virgina M.
    Lutherville Timonium, MD
    Aug 14, 2014
    Power Home Remodeling Group

    We were very satisfied with the product and installation. I thought the installers were very nice and took care of our furnishings in the house. They covered all of the carpet and floors to protect them and were very careful. We appreciated that and were overall very pleased with the job and the windows.

    Did you find this helpful? Yes
  • review
    George E.
    Parkville, MD
    Aug 07, 2014
    Power Home Remodeling Group

    Power home remodeling delivers what they promises. Their workmanship is excellent and pricing is very competitive. I would be more than happy to use them again.

    Did you find this helpful? Yes
  • review
    J.H.H.
    Blackwood, NJ
    Aug 06, 2014
    Power Home Remodeling Group

    The gentleman that showed up came nice and early, they were very clean, they did the job and inspected it prior to putting it back up. Everything ended up in a dumpster and they were out of here by 3 o'clock. There were no issues, they were respectful to me, and overall we're very happy with it.

    Did you find this helpful? Yes
  • review
    Linda B.
    Silver Spring, MD
    Aug 06, 2014
    Power Home Remodeling Group

    The salesman was very knowledgeable and convincing. The method of installation and materials used were top-notch. They were what I knew that I wanted the next time that I had my roof installed. I just decided not to wait.

    Did you find this helpful? Yes
  • review
    Michael K.
    Littlestown, PA
    Aug 06, 2014
    Power Home Remodeling Group

    The quality of the product and the friendliness of all the people from Power Home Remodeling Group involved in the process on my home were exceptional.

    Did you find this helpful? Yes
More Reviews & Comments

Affiliations

  • GuildQuality
  • Extreme Makeover Home Edition
GuildQuality Member
Guildmember
Since 2012

Types of Work

  • Energy efficiency upgrades (11,432)
  • Home energy audit (11,432)
  • Whole house remodel (11,432)
  • Windows & doors (11,432)

Recent Activity

  • 10/23/14 Power Home Remodeling Group received feedback from 2 customers.
  • 10/21/14 Power Home Remodeling Group received feedback from a customer in New York, NY.
  • 10/21/14 Power Home Remodeling Group received feedback from a customer in New York, NY.
  • 10/08/14 Power Home Remodeling Group received feedback from a customer in N/A, NY.
  • 10/01/14 Power Home Remodeling Group received feedback from a customer in N/A, NY.

More about Power Home Remodeling Group

As a GuildQuality Guildmember, Power Home Remodeling Group relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Power Home Remodeling Group in Philadelphia, PA; Silver Spring, MD; Staten Island, NY; N/a, NY; Brooklyn, NY; Wilmington, DE; Alexandria, VA; Chicago, IL; Trenton, NJ; Rockville, MD; and 1640 other cities in Georgia, Maryland, New Jersey, Virginia, Connecticut, and 9 other states..

In this report, Power Home Remodeling Group has published a summary of the customer feedback they've received since they joined GuildQuality in January 2012. In that time, 6,991 out of 11,427 customers (61%) responded to a GuildQuality satisfaction survey, with the most recent response in October 2014.

Power Home Remodeling Group surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Power Home Remodeling Group customer, and if Power Home Remodeling Group completed work for you after January of 2012 but you haven't yet received a survey, please let us know.

If you have had work done by Power Home Remodeling Group since January of 2012 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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