GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Energy efficiency upgrades (18221)
Home energy audit (18221)
Whole house remodel (18221)
Windows & doors (18221)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Our home needed a new roof and the sales rep was very knowledgeable and realized our need immediately. He clearly told us every step of the installation process and the price he quoted was the price we paid (no additional fees later). The installation crew were friendly and efficient. They did what they...
As a GuildQuality Guildmember, Power Home Remodeling relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Power Home Remodeling in Philadelphia, PA; Silver Spring, MD; Staten Island, NY; Brooklyn, NY; Chicago, IL; Wilmington, DE; N/a, NY; Alexandria, VA; Woodbridge, VA; Hyattsville, MD; and 1965 other cities in Maryland, Georgia, New Jersey, Delaware, Texas, and 12 other states.
In this report, Power Home Remodeling has published a summary of the customer feedback they've received since they joined GuildQuality in January 2012. In that time, 10,429 out of 18,216 customers (57%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2016.
Power Home Remodeling surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Power Home Remodeling customer, and if Power Home Remodeling completed work for you after January of 2012 but you haven't yet received a survey, please let us know.
Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.
Thank you for sharing your feedback. We will send you a post card with instructions on how to confirm your review. Once we receive your confirmation, we will publish your review.