Power Home Remodeling Group
2501 Seaport Drive, First FloorChester, PA 19013(610) 874-5000
 

Customer Feedback Summary

Of 13,542 customers surveyed, 7,899 responded (58%)
Clean & Safe
93%
Communication
90%
Problem Resolution
91%
Professional & Organized
97%
Sales Knowledge
96%
Schedule
97%
Value
87%
Work Done Right
88%
Likely to Recommend
94%
Installation Team Professionalism
97%
Job Site Cleanliness
95%
Product Quality
99%
Quality Of The Installation
97%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

2,514 Ratings
2,160
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  • Power Home Remodeling Group
    Review by Judy B. of Springfield, VA
    Jan 30, 2015

    From the start, everyone was very professional and informative. We were impressed with the site clean-up as they went. When the work stretched into two days instead of one because of the weather, the yard was cleaned up at the end of the first day and not left a mess. At each stage, the site manager told and showed us what was happening.

    Did you find this helpful? Yes
  • Power Home Remodeling Group
    Review by Alejo M. of Chicago, IL
    Jan 30, 2015

    I think Power Home Remodeling Group is a great company to do business with. The salesperson was friendly, courteous and gave me a great deal. He also offered other installation ideas for replacing my other windows. They provided great service.

    Did you find this helpful? Yes
  • Power Home Remodeling Group
    Review by C.S.D. of keansburg, NJ
    Jan 30, 2015

    They were very professional. Everything was great from A-Z.

    Did you find this helpful? Yes
  • Power Home Remodeling Group
    Review by B.J.N. of Brooklyn, NY
    Jan 30, 2015

    It was a very good experience. I didn't know about their company before this. They helped me see what is important for my house. I didn't know that you need to change windows and it would save energy.

    Did you find this helpful? Yes
  • Power Home Remodeling Group
    Review by Michael M. of Leominster, MA
    Jan 30, 2015

    Excellent windows, I am really happy with the install and the quality of workmanship.

    Did you find this helpful? Yes
  • Power Home Remodeling Group
    Review by Harold I. of Newark, DE
    Jan 30, 2015

    They do wonderful work and were all professional and personable people. I would recommend them to anyone and the house looks beautiful.

    Did you find this helpful? Yes
  • Power Home Remodeling Group
    Review by Josephine G. of Bellmore, NY
    Jan 30, 2015

    My experience was excellent! I would highly recommend the product! I am totally satisfied with the entire experience!

    Did you find this helpful? Yes
  • Power Home Remodeling Group
    Review by Linda D. of Cumming, GA
    Jan 30, 2015

    We were very happy and loved the look of them and the fact that we don't have cold air coming in!

    Did you find this helpful? Yes
  • Power Home Remodeling Group
    Review by Priscilla K. of Carpentersville, IL
    Jan 30, 2015

    The whole process was very easy and straightforward. The communication was good. We always knew what to expect. Professionalism was demonstrated by all employees and we are very happy we chose Power Home Remodeling Group.

    Did you find this helpful? Yes
  • Power Home Remodeling Group
    Review by Barbara B. of Vernon Rockville, CT
    Jan 30, 2015

    They have done most of the work on my house and I have always been very pleased with the outcome.

    Did you find this helpful? Yes
  • Power Home Remodeling Group
    Review by Linda R. of Smyrna, DE
    Jan 30, 2015

    It was a very great experience. The gentleman explained everything and laid it out on my kitchen floor. The hardest part was choosing a color but they were very patient with me.

    Did you find this helpful? Yes
  • Power Home Remodeling Group
    Review by William T. of Hudson, NH
    Jan 30, 2015

    The salesperson took four hours with us, and I thought that was ridiculous. The product spoke for itself. I felt like it was beating a dead horse, and we almost told him to leave the house. Their salespeople should be knowledgeable about all of their products. We were not told about all of the color choices or all of the window options. All of the salespeople should have pictures in their sales books of the color choices alongside different window framings (e.g. stained frames).

    Did you find this helpful? Yes
  • Power Home Remodeling Group
    Review by Maureen E. of Smithtown, NY
    Jan 30, 2015

    Power Home Remodeling Group met our expectations and higher.

    Did you find this helpful? Yes
  • Power Home Remodeling Group
    Review by Brenda C. of South Weymouth, MA
    Jan 30, 2015

    I got several estimates and I never had anyone spend the time giving the information as much as they did.

    Did you find this helpful? Yes
  • Power Home Remodeling Group
    Review by Tom S. of Hatboro, PA
    Jan 30, 2015

    I was very impressed with the quality of the work and how they respond to correct any problems.

    Did you find this helpful? Yes
  • Power Home Remodeling Group
    Review by Linda B. of Chicago, IL
    Jan 29, 2015

    From the minute they came to my home every person I met was so professional, knowledgeable and clean. They worked with their head to the grindstone and did a fantastic job. After they were done, they asked me if I had any questions or issues and I got a call later. Everything was done so well and so professionally. I was very, very happy.

    Did you find this helpful? Yes
  • Power Home Remodeling Group
    Review by Philip C. of Taunton, MA
    Jan 29, 2015

    I found that the installation of my windows and my roof was to be more than just a roof and more than just windows!

    Did you find this helpful? Yes
  • Power Home Remodeling Group
    Review by Steve W. of Atlanta, GA
    Jan 28, 2015

    I've had a bunch of remodeling done over the years, and Power Home Remodeling Group was on top of every aspect. They were very proactive in the process.

    Did you find this helpful? Yes
  • Power Home Remodeling Group
    Review by Joseph N. of Howell, NJ
    Jan 28, 2015

    Power Home Remodeling Group, did a very good job! They were very professional, clean, and efficient. The salesman was very good at demonstrating the product.

    Did you find this helpful? Yes
  • Power Home Remodeling Group
    Review by R.C.V. of New Britain, CT
    Jan 28, 2015

    I was happy with everything from start to finish. They are professional and we are pleased with the job,

    Did you find this helpful? Yes
More Reviews & Comments

Affiliations

  • GuildQuality
  • Extreme Makeover Home Edition
GuildQuality Member
Guildmember
Since 2012

Types of Work

  • Energy efficiency upgrades (13,547)
  • Home energy audit (13,547)
  • Whole house remodel (13,547)
  • Windows & doors (13,547)

Recent Activity

  • 1/30/15 Power Home Remodeling Group received feedback from 2 customers.
  • 1/30/15 Power Home Remodeling Group received feedback from 2 customers.
  • 1/30/15 Power Home Remodeling Group received feedback from 4 customers.
  • 1/30/15 Power Home Remodeling Group received feedback from a customer in Vernon Rockville, CT.
  • 1/30/15 Power Home Remodeling Group received feedback from 8 customers.

More about Power Home Remodeling Group

As a GuildQuality Guildmember, Power Home Remodeling Group relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Power Home Remodeling Group in Philadelphia, PA; Silver Spring, MD; Staten Island, NY; N/a, NY; Brooklyn, NY; Chicago, IL; Wilmington, DE; Alexandria, VA; Trenton, NJ; Marietta, GA; and 1740 other cities in Maryland, Georgia, Virginia, Delaware, New Jersey, and 10 other states.

In this report, Power Home Remodeling Group has published a summary of the customer feedback they've received since they joined GuildQuality in January 2012. In that time, 7,899 out of 13,542 customers (58%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2015.

Power Home Remodeling Group surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Power Home Remodeling Group customer, and if Power Home Remodeling Group completed work for you after January of 2012 but you haven't yet received a survey, please let us know.

If you have had work done by Power Home Remodeling Group since January of 2012 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

Must be a minimum of 25 words. Please add at least 25 more words.

2015 Guildmaster Application

Power Home Remodeling Group is a candidate for a 2015 Guildmaster Award. The Guildmaster Awards recognize exemplary service among home builders, remodelers, developers, and home services contractors. Click here to review this year's qualifications.

To be eligible for consideration, Power Home Remodeling Group must survey all of their customers.

If you are a recent customer of Power Home Remodeling Group and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Power Home Remodeling Group's application.