Power Home Remodeling Group
2501 Seaport Drive, First FloorChester, PA 19013(610) 874-5000
 

Customer Feedback Summary

Of 14,039 customers surveyed, 8,365 responded (60%)
Clean & Safe
93%
Communication
90%
Problem Resolution
91%
Professional & Organized
98%
Sales Knowledge
96%
Schedule
98%
Value
87%
Work Done Right
88%
Likely to Recommend
93%
Installation Team Professionalism
97%
Job Site Cleanliness
95%
Product Quality
99%
Quality Of The Installation
97%

Map of Recent Work

Reviews & Comments Reviews Only All Projects
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Reviews & Comments

2,911 Ratings
2,477
274
70
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  • Power Home Remodeling Group
    Review by Kris L. of Hometown, IL
    Jun 30, 2015

    They exceeded our expectations and did exactly what they said they would do. Our window has not leaked and that was our biggest concern.

    Did you find this helpful? Yes
  • Power Home Remodeling Group
    Review by M.A.H. of Rocky Hill, CT
    Jun 29, 2015

    They brought the wrong window at first, but they took care of their issue.

    Did you find this helpful? Yes
  • Power Home Remodeling Group
    Review by Gerald C. of Somers Point, NJ
    Jun 29, 2015

    I think they were very professional, the product is excellent, the installation was superb, and the clean-up was great. We had a little problem with the garden window and they certainly took care of it and did an excellent job.

    Did you find this helpful? Yes
  • Power Home Remodeling Group
    Review by Frank K. of Point Pleasant Beach, NJ
    Jun 29, 2015

    Overall the experience was great. The sales guy was very young, but very knowledgeable. He answered all my questions and was very professional.

    Did you find this helpful? Yes
  • Power Home Remodeling Group
    Review by Myung K. of Ellicott City, MD
    Jun 29, 2015

    From beginning to end the experience was excellent. The people were all professional and knowledgeable.

    Did you find this helpful? Yes
  • Power Home Remodeling Group
    Review by Clarice P. of Conyers, GA
    Jun 29, 2015

    Power Home Remodeling Group was very professional, done the job, and we are very happy.

    Did you find this helpful? Yes
  • Power Home Remodeling Group
    Review by Randall K. of Pikesville, MD
    Jun 29, 2015

    Everything was great and everything was as promised.

    Did you find this helpful? Yes
  • Power Home Remodeling Group
    Review by Lloyd E. of Uniondale, NY
    Jun 29, 2015

    They are courteous, polite, and neat. The work was very professional.

    Did you find this helpful? Yes
  • Power Home Remodeling Group
    Review by Marie-Eva V. of Elmont, NY
    Jun 29, 2015

    I feel that Power Home Remodeling Group is an excellent company!

    Did you find this helpful? Yes
  • Power Home Remodeling Group
    Review by Evelyn L. of Lynn, MA
    Jun 27, 2015

    They came highly recommended because my brother used them. I would use them again.

    Did you find this helpful? Yes
  • Power Home Remodeling Group
    Review by Aaron L. of Bath, PA
    Jun 26, 2015

    Power Home Remodeling Group offers a high quality product! Their installation team was fantastic!

    Did you find this helpful? Yes
  • Power Home Remodeling Group
    Review by James K. of Dacula, GA
    Jun 26, 2015

    Professional, courteous, workmanship, and the installed products are above the national average. I feel very good about my purchase.

    Did you find this helpful? Yes
  • Power Home Remodeling Group
    Review by Shanna R. of Silver Spring, MD
    Jun 24, 2015

    They have a good product and it seems very competitive with other window companies.

    Did you find this helpful? Yes
  • Power Home Remodeling Group
    Review by Richard S. of Gaithersburg, MD
    Jun 24, 2015

    I didn't see them work, they came and said they were here then came to the door when they were finished. They didn't leave anything behind, they cleaned up well. The foreman took me outside and showed me what they did. Everything looked good. I would highly recommend them to a friend. We've had quite a few jobs done by Power, and we're really satisfied.

    Did you find this helpful? Yes
  • Power Home Remodeling Group
    Review by Mary J. of Brooklyn, NY
    Jun 23, 2015

    They were all very professional and knowledgeable of the product.

    Did you find this helpful? Yes
  • Power Home Remodeling Group
    Review by Ray H. of Sykesville, MD
    Jun 23, 2015

    They did everything they said they'd do, and it was good.

    Did you find this helpful? Yes
  • Power Home Remodeling Group
    Review by Angel Z. of Jersey City, NJ
    Jun 23, 2015

    I was satisfied with the overall outcome of the windows, the information that was given to us and the professionalism that everything was done in. It was a pleasure to work with them.

    Did you find this helpful? Yes
  • Power Home Remodeling Group
    Review by Kristin R. of East Haven, CT
    Jun 23, 2015

    The communication was poor.

    Did you find this helpful? Yes
  • Power Home Remodeling Group
    Review by Carl L. of Libertyville, IL
    Jun 22, 2015

    The guys were here on time.They did quality work and didn't leave a mess behing. I can't speak highly enouth of Power Home Remodeling Group.

    Did you find this helpful? Yes
  • Power Home Remodeling Group
    Review by Laura S. of Oak Lawn, IL
    Jun 22, 2015

    From beginning to end, everything went exactly as promised and there was no hesitation from Power Home Remodeling Group to answer any question that we had. We're actually having them come back to do more work in the near future.

    Did you find this helpful? Yes
More Reviews & Comments

Affiliations

  • GuildQuality
  • Extreme Makeover Home Edition
GuildQuality Member
Guildmember
Since 2012
GuildQuality Master Award Winner
Guildmaster Award Winner
2015
Feedback Milestone
20 Consecutive Great Reviews
2015 - See more

Types of Work

  • Energy efficiency upgrades (14,044)
  • Home energy audit (14,044)
  • Whole house remodel (14,044)
  • Windows & doors (14,044)

Recent Activity

  • 6/30/15 Power Home Remodeling Group received feedback from a customer in Cambria Heights, NY.
  • 6/30/15 Power Home Remodeling Group received feedback from 2 customers.
  • 6/29/15 Power Home Remodeling Group received feedback from a customer in Cliffwood Beach, NJ.
  • 6/29/15 Power Home Remodeling Group received feedback from 2 customers.
  • 6/29/15 Power Home Remodeling Group received feedback from a customer in Ottsville, PA.

More about Power Home Remodeling Group

As a GuildQuality Guildmember, Power Home Remodeling Group relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Power Home Remodeling Group in Philadelphia, PA; Silver Spring, MD; Staten Island, NY; Brooklyn, NY; N/a, NY; Chicago, IL; Wilmington, DE; Alexandria, VA; Trenton, NJ; Marietta, GA; and 1771 other cities in Maryland, Georgia, Virginia, Delaware, New Jersey, and 11 other states.

In this report, Power Home Remodeling Group has published a summary of the customer feedback they've received since they joined GuildQuality in January 2012. In that time, 8,365 out of 14,039 customers (60%) responded to a GuildQuality satisfaction survey, with the most recent response in June 2015.

Power Home Remodeling Group surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Power Home Remodeling Group customer, and if Power Home Remodeling Group completed work for you after January of 2012 but you haven't yet received a survey, please let us know.

If you have had work done by Power Home Remodeling Group since January of 2012 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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