Gallery Design & Remodeling
Naperville, IL 60566(630) 335-3639

Exceptional remodeling requires experience, craftsmanship and attention to detail. With Gallery Design & Remodeling you can rely on our own staff to perform every phase of your project. This enables us to provide the quality and craftsmanship that you expect. Whether you are planning kitchen, basement or bathroom project our knowledgable staff will work with you on every step from design through completion. (more)


Customer Feedback Summary

Of 47 customers surveyed, 38 responded (81%)
Clean & Safe
100%
Likely to Recommend
100%
Communication
100%
Value
100%
Expertise
100%
Construction Quality
100%
Work Done Right
100%
Schedule
97%
Professional & Organized
100%
Problem Resolution
100%
Employees & Subcontractors
100%

Map of Recent Work

Reviews & Comments Reviews Only All Projects

Reviews & Comments

14 Reviews
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  • comment
    Recognize Excellence
    Roselle, IL
    Jan 03, 2014

    All the guys were great

  • comment
    Area Of Satisfaction
    Roselle, IL
    Jan 03, 2014

    Results, color plans upfront

  • review
    Josy W.
    Lombard, IL
    Nov 02, 2013
    Gallery Design & Remodeling

    Jeff is very knowledgeable and detail oriented which allowed us to feel confident in the work he was doing for us. He was easy to work with and his team was very professional and friendly. We trusted Jeff's input and decisions and we love the final product!

  • comment
    Recognize Excellence
    Geneva, IL
    May 24, 2013

    They were all exceptional - Jeff Fox, the owner, Sal and Tony and his partner who did the painting.

  • comment
    Area Of Satisfaction
    Geneva, IL
    May 24, 2013

    I was satisfied with the overall turnout. It's beautiful, the workmanship as far as quality is great. The materials were terrific.

  • comment
    Area Of Satisfaction
    Downers Grove, IL
    May 21, 2013

    The good mutual relationship we developed. Trust and honesty. Jeff delivered with no surprises and I delivered with my flexibility and satisfaction to a job well done.

  • comment
    Lead Source
    Downers Grove, IL
    May 21, 2013

    I was lucky and by chance just googled kitchen designers and came across Gallery Design. Called and was impressed with Jeff the first time we meant.

  • review
    Debbie M.
    Downers Grove, IL
    May 21, 2013
    Gallery Design & Remodeling

    My experience in working with Jeff was very positive. He is creative and offered some great suggestions while staying within my budget. He is very experienced and knows what a customer will like even when a customer as myself is not quite sure. I am so glad I took his recommendations on a few things when I was really on the fence with. I trusted his opinion since I felt he was the expert and so glad I did. Great team that works with Jeff as well. It was a positive experience and the end result exceeded my expectations.

  • comment
    Area Of Satisfaction
    Downers Grove, IL
    May 20, 2013

    The quality of the final results. Jeff told us to expect a high-end basement and he exceeded our expectations.

  • review
    David K.
    Downers Grove, IL
    May 20, 2013
    Gallery Design & Remodeling

    Gallery exceeded our expectations for a high-end basement. His entire crew was friendly and courteous which went a long way towards our comfort with the job. It felt great knowing we were in good hands during the entire process. We love it.

  • comment
    Expertise
    Worth, IL
    May 14, 2013

    Jeff handle every issue that came up (there's always something in remodeling) with a great solution

  • comment
    Construction Quality
    Worth, IL
    May 14, 2013

    I was very impressed with Jeff's attention to detail.

  • comment
    Communication
    Worth, IL
    May 14, 2013

    Contractors have a reputation for being hard to get ahold of,Jeff is definately not that way. Jeff is available and polite.

  • comment
    Area Of Satisfaction
    Worth, IL
    May 14, 2013

    Attention to detail,quality and experience.

  • comment
    Lead Source
    Worth, IL
    May 14, 2013

    My daughter used him 1st. I watched that project and wanted him for mine.

  • comment
    Likely To Recommend
    Worth, IL
    May 14, 2013

    I HIGHLY recommend them

  • review
    Thais H.
    Worth, IL
    May 14, 2013
    Gallery Design & Remodeling

    I watched Jeff do a kitchen remodel at my daughters home and knew I wanted him to do my bathroom project.I am impressed by Gallery's attention to detail and experience to handle issues that come up with any remodel.Jeff was always available and polite.Gallery Design does quality work.

  • comment
    Recognize Excellence
    Woodridge, IL
    Jan 27, 2013

    Jeff is obviously a perfectionist and highly focused on the details of his work. It shows in the quality of his workmanship.

  • comment
    Area Of Satisfaction
    Woodridge, IL
    Jan 27, 2013

    The quality of the work exceeded our expectations.

  • comment
    Recognize Excellence
    Naperville, IL
    Jan 24, 2013

    I think all the workers deserve to be recognized. Everyone on my project did a great job and communicated with me effectively.

More Reviews & Comments

Affiliations

  • GuildQuality
  • Angie's List
  • NARI Chicagoland Chapter
  • National Kitchen and Bath Association
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2012

Types of Work

  • Basement remodel (47)
  • Bathroom remodel (47)
  • Design build remodel (47)
  • Kitchen remodel (47)
  • Whole house remodel (47)

Recent Activity

  • 1/03/14 Gallery Design & Remodeling received feedback from a customer in Roselle, IL.
  • 12/01/13 Gallery Design & Remodeling published an example of their work.
  • 12/01/13 Gallery Design & Remodeling published an example of their work.
  • 11/02/13 Gallery Design & Remodeling received feedback from a customer in Lombard, IL.
  • 10/31/13 Gallery Design & Remodeling published an example of their work.

More about Gallery Design & Remodeling

As a GuildQuality Guildmember, Gallery Design & Remodeling relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Gallery Design & Remodeling in Naperville, IL; Downers Grove, IL; Arlington Heights, IL; Geneva, IL; Woodridge, IL; Wheaton, IL; Hinsdale, IL; Westmont, IL; Homer Glen, IL; Willowbrook, IL; and 8 other cities in Illinois..

In this report, Gallery Design & Remodeling has published a summary of the customer feedback they've received since they joined GuildQuality in August 2011. In that time, 38 out of 47 customers (81%) responded to a GuildQuality satisfaction survey, with the most recent response in January 2014.

Gallery Design & Remodeling surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Gallery Design & Remodeling customer, and if Gallery Design & Remodeling completed work for you after August of 2011 but you haven't yet received a survey, please let us know.

If you have had work done by Gallery Design & Remodeling since August of 2011 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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