Gallery Design & Remodeling
Naperville, IL 60566(630) 335-3639

Exceptional remodeling requires experience, craftsmanship and attention to detail. With Gallery Design & Remodeling you can rely on our own staff to perform every phase of your project. This enables us to provide the quality and craftsmanship that you expect. Whether you are planning kitchen, basement or bathroom project our knowledgable staff will work with you on every step from design through completion. (more)


Customer Feedback Summary

Of 49 customers surveyed, 41 responded (84%)
Clean & Safe
100%
Likely to Recommend
100%
Communication
100%
Value
100%
Expertise
100%
Construction Quality
100%
Work Done Right
97%
Schedule
98%
Professional & Organized
100%
Problem Resolution
100%
Employees & Subcontractors
100%

Map of Recent Work

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Reviews & Comments

16 Reviews
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  • comment
    Expertise
    Naperville, IL
    Sep 01, 2014

    One of the things I liked about Jeff was that as we found issues that were unplanned in our home, he was very creative to figure out the best options. I was amazed at the diversity of his knowledge.

  • comment
    Professional & Organized
    Naperville, IL
    Sep 01, 2014

    Jeff and his team were prompt, clean and very respectful of our lives while they did their work.

  • comment
    Recognize Excellence
    Naperville, IL
    Sep 01, 2014

    Jeff and his entire team were amazing.

  • comment
    Area Of Satisfaction
    Naperville, IL
    Sep 01, 2014

    The craftsmanship, expertise and final product was amazing. We are living in a brand new house. I am a stickler for quality. Jeff and his entire team exceeded our expectations. Everyone who sees our home is amazed at the quality of work.

  • review
    Pete K.
    Naperville, IL
    Sep 01, 2014
    Gallery Design & Remodeling

    If you are looking for amazing craftsmanship, uncompromising results, and a fair price, use Gallery Design. The work done by Jeff Fox and his team was top notch, professional and uncompromising. In many ways, they treated it as if it was their own home. I would highly recommend him to anyone looking to improve their home. I have heard horror stories of people working with contractors and having a bad experience/relationship. We had no such experience and am I glad to call Jeff a friend today. That was an unexpected bonus.

  • comment
    Area For Improvement
    Naperville, IL
    Sep 01, 2014

    Gallery Design did an excellent job remodeling our kitchen and adding a bathroom in the basement.

  • comment
    Area Of Satisfaction
    Naperville, IL
    Sep 01, 2014

    Their expertise in design recommendations is strong.

  • comment
    Area Of Satisfaction
    Downers Grove, IL
    Apr 29, 2014

    Work was completed on schedule and was professionally done. I was pleased with my overall experience.

  • review
    Matt F.
    Downers Grove, IL
    Apr 29, 2014
    Gallery Design & Remodeling

    I had a good experience with Gallery Design & Remodeling. I contacted several contractors and Gallery ended up having the best proposal at a fair price. I also appreciated the professionalism throughout the job. The quality of work met my expectations and the work was completed on schedule. I wound not have any problems recommending Gallery Desgin to anyone else.

  • comment
    Recognize Excellence
    Roselle, IL
    Jan 03, 2014

    All the guys were great

  • comment
    Area Of Satisfaction
    Roselle, IL
    Jan 03, 2014

    Results, color plans upfront

  • review
    Josy W.
    Lombard, IL
    Nov 02, 2013
    Gallery Design & Remodeling

    Jeff is very knowledgeable and detail oriented which allowed us to feel confident in the work he was doing for us. He was easy to work with and his team was very professional and friendly. We trusted Jeff's input and decisions and we love the final product!

  • comment
    Recognize Excellence
    Geneva, IL
    May 24, 2013

    They were all exceptional - Jeff Fox, the owner, Sal and Tony and his partner who did the painting.

  • comment
    Area Of Satisfaction
    Geneva, IL
    May 24, 2013

    I was satisfied with the overall turnout. It's beautiful, the workmanship as far as quality is great. The materials were terrific.

  • comment
    Area Of Satisfaction
    Downers Grove, IL
    May 21, 2013

    The good mutual relationship we developed. Trust and honesty. Jeff delivered with no surprises and I delivered with my flexibility and satisfaction to a job well done.

  • comment
    Lead Source
    Downers Grove, IL
    May 21, 2013

    I was lucky and by chance just googled kitchen designers and came across Gallery Design. Called and was impressed with Jeff the first time we meant.

  • review
    Debbie M.
    Downers Grove, IL
    May 21, 2013
    Gallery Design & Remodeling

    My experience in working with Jeff was very positive. He is creative and offered some great suggestions while staying within my budget. He is very experienced and knows what a customer will like even when a customer as myself is not quite sure. I am so glad I took his recommendations on a few things when I was really on the fence with. I trusted his opinion since I felt he was the expert and so glad I did. Great team that works with Jeff as well. It was a positive experience and the end result exceeded my expectations.

  • comment
    Area Of Satisfaction
    Downers Grove, IL
    May 20, 2013

    The quality of the final results. Jeff told us to expect a high-end basement and he exceeded our expectations.

  • review
    David K.
    Downers Grove, IL
    May 20, 2013
    Gallery Design & Remodeling

    Gallery exceeded our expectations for a high-end basement. His entire crew was friendly and courteous which went a long way towards our comfort with the job. It felt great knowing we were in good hands during the entire process. We love it.

  • comment
    Expertise
    Worth, IL
    May 14, 2013

    Jeff handle every issue that came up (there's always something in remodeling) with a great solution

More Reviews & Comments

Affiliations

  • GuildQuality
  • Angie's List
  • NARI Chicagoland Chapter
  • National Kitchen and Bath Association
GuildQuality Member
Guildmember
Since 2011
GuildQuality Master Award Winner
Guildmaster Award Winner
2012, 2014

Types of Work

  • Basement remodel (49)
  • Bathroom remodel (49)
  • Design build remodel (49)
  • Kitchen remodel (49)
  • Whole house remodel (49)

Recent Activity

  • 9/01/14 Gallery Design & Remodeling received feedback from a customer in Naperville, IL.
  • 9/01/14 Gallery Design & Remodeling received feedback from a customer in Naperville, IL.
  • 4/29/14 Gallery Design & Remodeling received feedback from a customer in Downers Grove, IL.

More about Gallery Design & Remodeling

As a GuildQuality Guildmember, Gallery Design & Remodeling relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Gallery Design & Remodeling in Naperville, IL; Downers Grove, IL; Arlington Heights, IL; Geneva, IL; Woodridge, IL; Wheaton, IL; Hinsdale, IL; Westmont, IL; Homer Glen, IL; Willowbrook, IL; and 8 other cities in Illinois..

In this report, Gallery Design & Remodeling has published a summary of the customer feedback they've received since they joined GuildQuality in August 2011. In that time, 41 out of 49 customers (84%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2014.

Gallery Design & Remodeling surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Gallery Design & Remodeling customer, and if Gallery Design & Remodeling completed work for you after August of 2011 but you haven't yet received a survey, please let us know.

If you have had work done by Gallery Design & Remodeling since August of 2011 and have not received a survey, please share your review. Once we receive your feedback, we'll mail you a post card with instructions on how to verify and publish your review. We rely on this verification process to ensure that all feedback published is from actual customers.

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