Essex Homes Southeast, Inc. strives to be a leader in providing all levels of new homes in the South Carolina Midlands area with all aspects: value, design, quality, and after sales service. Essex Homes Southeast, Inc. is committed to providing you with a quality built home, in warm and inviting communities so that you have: (more)
I was most satisfied with Mike. He was very responsive. I like that they prepared us for events soon to come, like painting and how we should leave the area ahead of time. They kept telling us the milestones, step by step.
I am most satisfied with the design process, was very smooth and I am satisfied with the home and how energy efficient it is.
Dana, the selling agent, was great. Also, Kevin who helped with the warranty program was also very good.
Michelle was our real-estate agent and has was great through the whole process.
I would like to recognize David Frost, my superintendent, for his exceptional service.
I think your employees are great and working with them has just been great. I think you should also maintain your relationship with Regions Bank because they have been super easy to work with as well.
I am very satisfied with the ease of the overall process and they did what they said they would do and followed up quickly
I am happy with the house. We have had a couple of problems that will be addressed during the one year follow up.
Miguel Gonzalez, the project manager, was very helpful.
I would like to recognize Jenn, Miguel and Carla.
As a GuildQuality Guildmember, Essex Homes relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Essex Homes in Columbia, SC; Lexington, SC; Blythewood, SC; Irmo, SC; Elgin, SC; Waxhaw, NC; Charlotte, NC; Fort Mill, SC; Clover, SC; West Columbia, SC; and 39 other cities in South Carolina, North Carolina, Rhode Island and Georgia..
In this report, Essex Homes has published a summary of the customer feedback they've received since they joined GuildQuality in April 2008. In that time, 2,462 out of 3,781 customers (65%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2013.