The cabinetwork in our kitchen is amazing. There is not a single spacer between units-the fit is so good. The electrical and plumbing parts were done to code and they looked super before the spray-foam insulation went on. They were quick to get any extra work we wanted added to the work list, and it was done right away.We really got what we paid for!
Member Profile
Founded in 1942, Menno S. Martin Contractor Limited is centrally located in St. Jacobs, Ontario and generally operates within a 50 km radius. We take pride in our genuine commitment to provide superior service and quality to our customers. We have a professional crew of carpenters, most of whom have been with the company from 10-35 years. Truly the "Old Time Masters". Read more
We design and build residential renovations, additions, restorations, and some light commercial projects. We build what you want. We are comfortable in either traditional or modern design; the end result however, is a timeless product that will fit your lifestyle and meet your needs for years to come. We work with a team of professional trade contractors to deliver a fully coordinated, complete package to our customers.
Affiliations
GuildQuality
Better Business Bureau
Ontario Home Builders' Association
Canada Green Building Council
Renovators Mark of Excellence
Customer Feedback Summary
85 out of 101 customers responded to a survey
Likely to Recommend
Budget
Communication
Construction Quality
Employees & Subcontractors
Clean & Safe
Expertise
Professional & Organized
Trust
Innovation
Value
Published Comments
A wonderful group of people to work with, always on time and with a smile. The quality of work was exactly as I thought it would be because of their reputation. I would have them come back for any future renos that we might undertake.
It was such a pleasure to come home every day and find the job site tidy and liveable.
We were extremely impressed with the speed with which any issues were addressed.
Menno S. Martin was professional, good to work with, their team and sub-trades worked effectively and addressed issues promptly. We thought their know-how was exceptional, and they always had an answer or an idea as to how to build/frame/trim/etc. They were terrific!
Trent & Clare are great to work with. Clare's work is amazing. When we called for a quote our project was met with enthusiasm and we really appreciated that. We were shopping around and only Menno seemed interested in the project - others kept hemming & hawing and seeing problems. Menno had solutions and were helpful all the way along.
Again - Trent was great. Easy to reach and very conscientious.
Clare was fantastic - his carpentry work is marvellous. he was a perfectionist and it shows. Beautiful work.
We really enjoyed working with Trent and Clare. Both really listened to our comments and responded appropriately.
I expect that they are not cheapest but you get the best value. No headaches. Highly professional.
Discussed the alternatives when a problem came up and I was kept in the loop as the issue was resolved.
I was most impressed by their attention to details. This made the overall project a great success
They were fun too! I learned a lot from them.
They promised that they would keep it clean everyday and they did. They kept it exceptionally clean!
We've done a lot of renovations over the last 5 years, and we have never dealt with a company that has been such a pleasure as Menno Martin.
I can't say enough good things about my experience with Menno S Martin.....I have spent a considerable amount of money however I feel that I got value for my investment and a better quality of life as a result.
They went above and beyond everything that we could have expected. They were fabulous. We were completely satisfied. Their workmanship and everything else was beyond our expectations!
Guildmember since 2009
As a GuildQuality Guildmember, Menno S. Martin relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Menno S. Martin in Waterloo, ON; Kitchener, ON; Guelph, ON; Cambridge, ON; Elmira, ON; St. Jacobs, ON; Ayr, ON; West Montrose, ON; Heidelberg, ON; Sarnia, ON; and 11 other cities in Ontario.
In this report, Menno S. Martin has published a summary of the customer feedback they've received since they joined GuildQuality in March 2009. In that time, 85 out of 101 customers (84%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2011.
Recent Activity
Menno S. Martin received feedback from a customer in Waterloo, ON.
12/28/11
Menno S. Martin received feedback from a customer in Kitchener, ON.
12/20/11
Menno S. Martin received feedback from a customer in Cambridge, ON.
12/20/11
Menno S. Martin received feedback from a customer in Waterloo, ON.
12/08/11
Menno S. Martin received feedback from a customer in Elmira, ON.
11/17/11