The Orchards Group
www.orchardsgroup.com
11660 Alpharetta Hwy, #515
Roswell, GA 30076
(678) 795-0200

A Simplified Life is Closer Than You Think Read more

At The Orchards Group, we are proud of our reputation for producing high quality homes in neighborhoods built around an array of lifestyle choices. Since 1998, The Orchards Group has developed a strong reputation for truly putting its customer’s needs first. Whether it be the floorplans created by our in house design team, the fabulous common area amenities that assure everyone of having a great time or the customer loyalty program that strives for 100% customer satisfaction, it all unfolds into one unmistakable fact, there truly is nothing like living at an Orchards Group neighborhood. We invite your visit today.

Guildmaster Award Winner 2007 Guildmaster With Distinction
2008 Guildmaster With Highest Distinction

Affiliations GuildQuality
National Association of Home Builders

Likely to Recommend
99%
Activities
96%
Amenities
96%
Cleanliness
92%
Construction Quality
91%
Good Decision
93%
Smooth Closing
93%
Trust
95%
Warranty
99%
Comment Additional Comment Cumming, GA Aug 13, 2010

I would recommend this place, this construction, this lifestyle, to any of my friends who were interested in coming down here.

Comment Recognize Excellence Cumming, GA Aug 13, 2010

Joey Freeman does a tremendous job and has a great attitude. Debbie Reahm and Craig Smith are very reinforcing and do a great job of creating a sense of continuity after the sale. I think Jeff has a real strong attitude towards quality.

Comment Additional Comment Cumming, GA May 20, 2010

Everybody is doing a good job. It has been a pleasure to work with everybody that I have come in contact with.

Comment Additional Comment Cumming, GA May 03, 2010

I think the HO calendar and activities are really nice and the people that I have met so far are just great. A really good community to be in.

Comment Additional Comment Cumming, GA Nov 23, 2009

I'm very pleased with they way they handle their business here, they take the time to do things right away when you ask them.

Comment Additional Comment Cumming, GA Jun 16, 2009

It has been a pleasure to work with all the personnel of The Orchards Group. All have been very pleasant, positive, helpful and friendly.

Comment Additional Comment Cumming, GA Apr 24, 2009

I love it here, and I'd be happy to recommend The Orchards Group to anybody.

Comment Additional Comment Cumming, GA Feb 28, 2009

We are very happy living here. I think they do a good job of keeping the exterior in very nice condition.

Comment Additional Comment Cumming, GA Oct 31, 2008

Our first year here has gone by so quickly! We love our home and the location is so convenient to quality medical support and great shopping and travel opportunities. We appreciate the always prompt response provided by the Orchards Group to our questions/requests.

Guildmember since 2005

As a GuildQuality Guildmember, The Orchards Group relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of The Orchards Group in Cumming, GA; Lawrenceville, GA; Woodstock, GA; Woodtsock, GA; and Cumming Georgia, GA.

In this report, The Orchards Group has published a summary of the customer feedback they've received since they joined GuildQuality in September 2005. In that time, 288 out of 334 customers (86%) responded to a GuildQuality satisfaction survey, with the most recent response in February 2012.

Recent Activity

The Orchards Group received feedback from a customer in Cumming, GA.

02/06/12

The Orchards Group received feedback from a customer in Cumming, GA.

02/01/12

The Orchards Group received feedback from a customer in Cumming, GA.

01/12/12

The Orchards Group received feedback from a customer in Woodstock, GA.

01/03/12

The Orchards Group received feedback from a customer in Woodstock, GA.

12/30/11

About GuildQuality and our Guildmembers

Homebuilders, remodelers, real estate developers and home services companies pay GuildQuality for customer surveying and performance reporting. We refer to these companies as GuildQuality Members, Guildmembers, or members.

Our service helps Guildmembers monitor customer satisfaction and -- if they choose to publish survey feedback on our public website at guildquality.com -- articulate the quality of their service for prospective customers.

All of the Guildmember information we publish at guildquality.com has been provided to us either by the member (such as pictures of work and biographical information) or by their customers via one of our surveys (customer comments, performance summaries, and reviews).

Surveys, Comments and Reviews

All of the customer feedback that we publish is derived from the customers we survey. Our Guildmembers provide us with their customers' contact information, we conduct the surveys, they receive the feedback, and -- if they have chosen to make their feedback public -- the member's performance report is automatically updated to reflect the response. Members may choose to publish a summary of either all of their feedback or their most recent twelve months of feedback.

In addition to average performance ratings and survey statistics, GuildQuality also publishes two types of customer commentary: Comments and Reviews.

A comment has been provided by a survey respondent in response to any one of the survey questions we ask, and a member may or may not choose to publish it. Often customers provide unsolicited testimonials or compliments, and members can choose to share these comments in their published performance report.

Many Guildmembers choose to participate in our formal review process. These members have added an additional question on their survey: "If you'd like to provide a public review of your experience working with the Guildmember, please share it here." In contrast to comments, which a member selects to have published, we publish all reviews, provided they are at least 30 words long. With each review, we include a one to five star rating provided by the survey respondent.

Important Information about choosing a Builder, Remodeler, or Contractor

It is important to note that GuildQuality does not endorse the qualifications of any company. We make no predictions, warranties or guarantees, expressed or implied, about the quality of any work a company on this website may provide. GuildQuality does not accept any liability whatsoever for any harm that might result from any statements presented on this website.

Prospective customers should weigh a multitude of factors when choosing the right building company, and never depend on a single source when making their decision to purchase a home or hire a contractor.

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