We have over two decades of home building and remodeling experience. We’ve built, renovated and remodeled well over 350 homes. Our skilled team is dedicated to quality craftsmanship and design. We will take your project from a concept, to design, through completed construction. We employ only the most dedicated and experienced artisans to build your home. Our experience means you get superior craftsmanship done on time and within budget.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.
Kitchen remodel (34)
Bathroom remodel (31)
Design build remodel (28)
Custom home (23)
Historic restoration (23)
Aging in place (2)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
I was most satisfied with the installation crew, the project manager running the job, and the contact that I had with the interior designer. The designer left the company before the project was finished, but made sure to have everything resolved before doing so. It was great working with them. They did a great job.
My kitchen and master bath remodeling experience with Patrick A. Finn was terrible. My expectations for timeline, project management, and professionalism were not met. I definitely did not receive fair value for my money. I do not recommend Patrick A. Finn and am not a satisfied customer.
I would have to give kudos to the young woman that did his computer design. She did an excellent job in laying out our new kitchen, with many great ideas in the process.
I am thrilled with my new kitchen and I cannot think of any areas in which Patrick A. Finn Ltd. did not deliver as promised.
Again, I am hard-pressed to pick out an area where they exceeded over another area. However, if pressed, I would guess I would have to say their attention to detail; everything looks beautiful and built to last a long time. Patrick is not just a salesman, he knows construction, and has kept abreast of...
Patrick Finn and his team updated our 1920s home while keeping the original character of the home intact. I had heard all the nightmares of a remodel and not one happened with this team. They communicated effectively and professionally throughout the project. There is an app that they utilize which keeps...
We were most satisfied with Greg who did all the work on the project. He was extremely knowledgeable, very thorough and patient with us through the entire project.
The designer, Erika, was helpful when I needed help, yet listened very, very carefully to everything that I told her was in my dreams for my kitchen and bathroom. I've heard of some designers being overly pushy, but she was never that. I thought it was a beautiful experience. She had a great desire to please.
I was impressed with Patrick A Finn's desire to please.
As a GuildQuality Guildmember, Patrick A Finn, LTD relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Patrick A Finn, LTD in Arlington Heights, IL; Palatine, IL; Barrington, IL; Inverness, IL; Arlington Heigths, IL; Mount Prospect, IL; Mt. Prospect, IL; Deer Park, IL; Northbrook, IL; Mt Prospect, IL; and 17 other cities in Illinois.
In this report, Patrick A Finn, LTD has published a summary of the customer feedback they've received since they joined GuildQuality in October 2011. In that time, 69 out of 126 customers (55%) responded to a GuildQuality satisfaction survey, with the most recent response in May 2016.
Patrick A Finn, LTD surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Patrick A Finn, LTD customer, and if Patrick A Finn, LTD completed work for you after October of 2011 but you haven't yet received a survey, please let us know.
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