Overall, good experience, other than rain delay
I think C&L Ward did a very good job. I'd recommend them to anybody.
Prompt appts initially. I like the accountability using their own work teams and staff. Quality of work was stellar.
Everyone was professional, courteous and left the house clean.
I would not hesitate to recommend C&L Ward. If you want quality and an easy experience give them a call
The final product was high quality but it took two trips out to fix the issue with the original installation.
at the point we decided to change the outside color of the door, we were shown colors from a pamphlet brought to us by the men who came to take measurements, & C L Ward online website. when the door arrived, i said to myself, "i would never have chosen that color!" working with the manager, trying to resolve our issue, it became apparent that the colors in the pamphlet & the website do NOT match the color of paint chips we were shown by Freddie Armstead, who came to color match the door with his chips. his chip totally matched the door, however, the chip did NOT match the pamphlet or the websites color. it was noted in conversation with the manager that we had not signed a certain "color match" form, when we did the color change.
nothing resolved the issue of our door not being the same blue, as we were shown at the time we decided to change color.
The care and effort in attempting to rectify a mistake was way beyond what I would have expected.
I won’t recommend you. You took too long, used too much black sealer on j channels. I picked up nails in driveway and on patio. Shrub in frt of house was broken.
I have already recommended them to my mother.
Maybe my expectations were too high, but I believe we could have gotten the same quality installation from many other siding installers. Probably at a lower cost. My thinking was that C and L Ward was a premium installer. We were willing to pay for that.
The quality of the work and everyone we worked with from Ryan, Chad, Brittany and Justin and his crew and the person that installed our gutters, were professional, conscientious and super helpful!
At every stage, from the salesperson, to the schedulers, to the installers, everyone was professional, knowledgeble and good communicators.
Work ethic and quality
From the initial visit to the installation everything about our window project was professional and first class.
From start to finish, completely satisfied! Measurement, consultation, coordination, reminders, install crew, follow-up, etc. - all excellent!
Good service except installation later than expected. Winter put it off a bit
C&L Ward had very poor communciation throughout.
High pressure sales; job wasn't communicated well to subcontractor so parts needed redone; I was frustrated by the whole process, and I had to keep reminding them to fix things that we had already discussed. And the fixing/getting things done took awhile. 2 small things never got finished because I was over it. My roof does look good though and seems to be holding up well.
I'm very happy with C&L Ward. This is the second project they've completed for me and I would recommend them to anyone interested in getting the highest quality work done correctly at a fair price.
The salesman sells the product and an experience. I don't think that it was delivered by the technician.
Installation done very well, no mess, quality job.
Not sure at this point. I ran into a significant amount of problems and it took an excessive amount of time to get them rectified.
Yes they did a great job, we had some cold days but they still did a great job on siding.
The installation could not have been more perfect! We had very challenging wall coverings and window treatments that were exceptionally difficult to inset new windows.
CL Ward was able to install windows seamlessly! Andy and his crew were amazing, exceptionally neat, and great to work with! Can't recommend them enough!!