They were very professional, and I did not have any problems.

While the quality of the work was amazing, communication up to that point was lacking.

We used C&L Ward for windows and have been pleased with the quality and workmanship, so when we needed a roof, that's who we gravitated to.

I would recommend based on the quality of installation and quality of Andersen windows. I would caution a potential buyer to be very sure that they have chosen windows and especially trim that replicates what they currently have.

Poor, frustrating experience

Overall, good experience, other than rain delay

I think C&L Ward did a very good job. I'd recommend them to anybody.

Prompt appts initially. I like the accountability using their own work teams and staff. Quality of work was stellar.

Everyone was professional, courteous and left the house clean.

I would not hesitate to recommend C&L Ward. If you want quality and an easy experience give them a call

The final product was high quality but it took two trips out to fix the issue with the original installation.

at the point we decided to change the outside color of the door, we were shown colors from a pamphlet brought to us by the men who came to take measurements, & C L Ward online website. when the door arrived, i said to myself, "i would never have chosen that color!" working with the manager, trying to resolve our issue, it became apparent that the colors in the pamphlet & the website do NOT match the color of paint chips we were shown by Freddie Armstead, who came to color match the door with his chips. his chip totally matched the door, however, the chip did NOT match the pamphlet or the websites color. it was noted in conversation with the manager that we had not signed a certain "color match" form, when we did the color change.
nothing resolved the issue of our door not being the same blue, as we were shown at the time we decided to change color.

The care and effort in attempting to rectify a mistake was way beyond what I would have expected.

I won’t recommend you. You took too long, used too much black sealer on j channels. I picked up nails in driveway and on patio. Shrub in frt of house was broken.

I have already recommended them to my mother.

Maybe my expectations were too high, but I believe we could have gotten the same quality installation from many other siding installers. Probably at a lower cost. My thinking was that C and L Ward was a premium installer. We were willing to pay for that.

The quality of the work and everyone we worked with from Ryan, Chad, Brittany and Justin and his crew and the person that installed our gutters, were professional, conscientious and super helpful!

At every stage, from the salesperson, to the schedulers, to the installers, everyone was professional, knowledgeble and good communicators.

Work ethic and quality

From the initial visit to the installation everything about our window project was professional and first class.

From start to finish, completely satisfied! Measurement, consultation, coordination, reminders, install crew, follow-up, etc. - all excellent!

Good service except installation later than expected. Winter put it off a bit

C&L Ward had very poor communciation throughout.

High pressure sales; job wasn't communicated well to subcontractor so parts needed redone; I was frustrated by the whole process, and I had to keep reminding them to fix things that we had already discussed. And the fixing/getting things done took awhile. 2 small things never got finished because I was over it. My roof does look good though and seems to be holding up well.

I'm very happy with C&L Ward. This is the second project they've completed for me and I would recommend them to anyone interested in getting the highest quality work done correctly at a fair price.

The salesman sells the product and an experience. I don't think that it was delivered by the technician.

Installation done very well, no mess, quality job.

Not sure at this point. I ran into a significant amount of problems and it took an excessive amount of time to get them rectified.

Yes they did a great job, we had some cold days but they still did a great job on siding.

The installation could not have been more perfect! We had very challenging wall coverings and window treatments that were exceptionally difficult to inset new windows.
CL Ward was able to install windows seamlessly! Andy and his crew were amazing, exceptionally neat, and great to work with! Can't recommend them enough!!

They're very accommodating and a great salesman to work with.

I attempted to make things right with the representative I spoke to. There was miscommunication on what the repairs should have been and there were things left off the repairs we discussed on the day of the estimate. I inquired why those were not completed and they said it was not on the estimate. the estimate was not in a clear format so that the person who does not do the repairs can understand. I was not happy with that. My repair is still incomplete.

They have great service, price and product.

One of the reasons we chose C&L Ward for the deck installation was that a 25-year warranty was offered. But after having to ask for so many corrections due to the sloppiness of the installation, we were glad when the last correction was implemented, and we hope that we will never have to deal with C&L Ward ever again.

The staff were all polite and professional. We had two delays causing a month total delay which they stated was due to their project manager leaving. No call no update. We had to reach out to them as we fell between the cracks. This isn’t acceptable in any business. Door-wall install looks rushed as the drywall was cut crookedly and saw even went through the drywall beyond trim.

Communication from day 1 was horrific

No we were given a start date then they changed it and lied why they changed it.

Professional and knowledgeable employees.

The end result was wonderful but getting there was very stressful. I would have liked more communication.

I personally have never seen this type of professionalism in any area of business in my life. The team was so incredible, on time, honest, and hard working. From following up with me on the project to dates and times, EVERYTHING was on point. It truly has been a pleasure and we are customers for life.

The quality of work and materials. Attention to details. Also addressed any questions or concerns I had

The whole experience from beginning to end has been very positive.

Scheduling, follow up, Communications, and pricing promotion.

They always answered our questions, whatever we question's we had, even our concerns, they took care of them.

Quality installation and materials.

I am highly likely to recommend them.

The customer service setting up the appointment took a long time and was postponed many times but the work was great. It was postponed about four times.

We worked with them on several projects before.

They did a good job with the siding, but I am not happy with the gutters.

C&L Ward came in and were done within an hour and a half. They were very quick and professional. I was more than happy with job and service.