One of the reasons we chose C&L Ward for the deck installation was that a 25-year warranty was offered. But after having to ask for so many corrections due to the sloppiness of the installation, we were glad when the last correction was implemented, and we hope that we will never have to deal with C&L Ward ever again.

The staff were all polite and professional. We had two delays causing a month total delay which they stated was due to their project manager leaving. No call no update. We had to reach out to them as we fell between the cracks. This isn’t acceptable in any business. Door-wall install looks rushed as the drywall was cut crookedly and saw even went through the drywall beyond trim.

Communication from day 1 was horrific

No we were given a start date then they changed it and lied why they changed it.

Professional and knowledgeable employees.

The end result was wonderful but getting there was very stressful. I would have liked more communication.

I personally have never seen this type of professionalism in any area of business in my life. The team was so incredible, on time, honest, and hard working. From following up with me on the project to dates and times, EVERYTHING was on point. It truly has been a pleasure and we are customers for life.

The quality of work and materials. Attention to details. Also addressed any questions or concerns I had

The whole experience from beginning to end has been very positive.

Scheduling, follow up, Communications, and pricing promotion.

They always answered our questions, whatever we question's we had, even our concerns, they took care of them.

Quality installation and materials.

I am highly likely to recommend them.

The customer service setting up the appointment took a long time and was postponed many times but the work was great. It was postponed about four times.

We worked with them on several projects before.

They did a good job with the siding, but I am not happy with the gutters.

C&L Ward came in and were done within an hour and a half. They were very quick and professional. I was more than happy with job and service.

We are still waiting for the team
To come back and finish the job. A trim needs to be added over screws on one of the windows

Took over 2 months to complete entire job of 3 crews. Was told by sales that the entire job would take about 7 days.

The salesperson seemed inexperience and not very knowledgeable

I love the way the crew got in here and made short work of the installation.

They did a really good job, but it took awhile to get started.

The work quality was excellent. Their work crews are outstanding.

They were on time for the measure appointment and for the installation. They were very quick and efficient and cleaned up after themselves. It was nice not to have to do that.

We have had all our windows and doors replaced by C&L Ward. We also had our roof replaced as well as all the siding. Every job has been professionally done.