C&L Ward has done several projects for us and we have always been very happy with the outcome.
There were problems with everything. Communication from the contractors was poor. One set of roofing contractors had to be fired. The work was paid for in April and just finished the end of August.
I think it was a poorly run project. We experienced multiple delays in them ordering the incorrect materials. They were good people, but it was poorly run. We stored materials in our driveway for 5 weeks. It felt like we were put behind other products they have done. We have been C & L customers for years. This is below the standard we expected.
They dotted their I's and crossed the T's. They were very professional, affordable, and they took out the proper permits from the city, which is very important. They ensured their work as well as their product.
I can't begin to express how happy I am with the job they did!
Very poor project coordination across functions.
Professional, kept us informed the entire way, pricing was fair, hard to complain
Hunter, Josh and Andrew did an amazing installation of the doors. Everything was done with care and precision. They worked together as a team and made sure there work area was cleaned up.
Communication is important with details. Estimates with details are written up and shown to you but not shared with actual contract.
They are a first-class company. They are reputable, and everything they advertise is who they say they are.
The gentleman that came out was very helpful and quick at his work
I would recommend them to anyone in the future.
From the salesman to the actual install, I am satisfied with the final products.
I love my new door, but was shocked when they put up a white frame. I may have agreed to that but did not understand what it meant. I would really like the trim to match my new door if that is possible
was not happy the Iength of time it took to finish the job
Everything went well. They were very professional. They got there early and finished. They were on time, and I love my new door.
Our new doors are beautiful and CLWARD did an excellent job.
C and L Ward replaced a windows and the rear storm door. They did a fine job. No issues whatsoever. Eould not hesitate to recommend them.
I was completely satisfied and will recommend if anyone I know is considering a window company
Could have updated us more efficiently
Cl ward sales people are great I wouldn’t recommend to people I don’t like everything after sales was horrendous.
Hunter and Josh did a wonderful job with my window replacement. They explained everything they were doing, protected my deck and wood floors and shop vacuumed everywhere before they left.I would recommend their service again.
I found the lack of communication from my “project coordinator” frustrating. I worked with three different people. I recommend C&L develop a visual “road map” of what to expect throughout the project. Stage 1 - after sale, supplies will be ordered, there are X number of permits to obtain, you should expect to hear from us by X date, etc. Stage 2 - post holes are dug and require inspection before the build can start, etc.
Courteous and professional
Based on the the all the employees that were involved with my window project I would definitely recommend C&L Ward.