Founded in 1972 by brothers Ron & Tom Ward, C&L Ward Bros. is a Midwest-based home improvement company that specializes in residential exterior remodeling. This family-owned & operated company employs over 100 full-time employees and has four showroom locations throughout the Midwest serving (Chicagoland, Metro Detroit, Greater Flint & the Great Lakes Bay Region). More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Windows & doors (3155)
Entry doors (1794)
Roof repair (1506)
Owens Corning (199)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, C&L Ward relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of C&L Ward in Grand Blanc, MI; Flint, MI; Davison, MI; Fenton, MI; Saginaw, MI; Clarkston, MI; Lapeer, MI; Swartz Creek, MI; Oxford, MI; Flushing, MI; and 182 other cities in Michigan and Illinois.
In this report, C&L Ward has published a summary of the customer feedback they've received in the past 12 months. In that time, 690 out of 1,070 customers (64%) responded to a GuildQuality satisfaction survey, with the most recent response in September 2018.
C&L Ward surveys all of their customers with the following exceptions:
Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a C&L Ward customer, if your project doesn't match the above exceptions, and if C&L Ward completed work for you after September of 2017 but you haven't yet received a survey, please let us know.
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