Freddie Armstead did a great job selling us a new door wall for over 13,000 bucks. Ordered in November and fully paid to be installed end of April. Oak trim was taken off and damaged before realizing door was too big for the space. The installers and measuring pro returned and the trim could be cut around the quartz counter top. Not what was planned and a discount should be given
Freddie also could not believe the front door and surrounding wood had not been properly painted. His parents had the same door installation and did not look like this. I had complained before as the paint is peeling around the door and he said C&L would take care of it. Hope to hear back soon on when this will be done. Hate to complain but cannot recommend C&L Ward. We have used C& L Ward for several projects and hope we can trust in customer satisfaction.

They are satisfactorily.

I have been in contact with the project manager Holly. She has been very understanding of my concerns.

C&L Ward get in and do the work. They do not mess around. They are organized and knowledgeable with how long the projects take. Furthermore, they do a good job.

There was a person who came out to measure for the project and pricing. They explained to us the options and gave us a good understanding of what to expect from the process and timing. We didn't have any questions after the initial engagement.

C&L Ward did a great job. Mike was very good.

Communication

Communication was great and the installer did an excellent job and represented his company very well!

I have already recommended C& L Ward to neighbors
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Holly, Adam, and Greg helped out a lot to get the long project done. Good quality workmanship and warranty.

Deck turned out great. Workmanship was excellent.

The cost was ridiculous in my opinion. I could buy the same door at Home Depot for $2600.00

No

Our new entry door and storm door are beautiful!

I was very happy with everything. I am happy with the service and the build.

Follow thru with what is promised!!!!
AND FIX THE LANDSCAPE THAT IS DESTROYED!!!!!

Communication from the crew

They do quality work, but they are a little higher priced. I do think that you get what you pay for. They did have to do some rework. The siding crew messed up three of my windows. They did do right by me, though.

Used sub-contractors, undecided

everyone within the C&L Ward company is easy to work with, listening to your plans & ideas (visions) and willing to work with your timeline.

C & L Ward did a great job on installing my window

C&L Ward provides excellent service.

This is the most professional and organized contractor I’ve ever worked with. Everyone I came in contact with was knowledgeable and professional.

They were very efficient, they were here on time, they took care of business, answered my questions when I had them, and I was very pleased with how they handled the job.

They were professional and kept the site clean. They were on time.