T. R. Builder, Inc. is a Class A Contractor and Home Building & Remodeling Company that has been transforming homes across the Virginia Peninsula for over twenty years. We are one of the few female-owned and operated construction companies in the area and we are known for our attention to the finer details of each project, no matter the size and scope. From the smaller and simpler bathroom jobs to the new Custom Homes we build, each project is equally important and gets the same attention to detail. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Windows & doors (12)
Interior painting (10)
Kitchen remodel (9)
Entry doors (8)
Bathroom remodel (5)
Custom home (2)
Roof repair (2)
Screen porch (2)
Whole house remodel (2)
Bath renovation (1)
Bedroom remodel (1)
Design build remodel (1)
Front porch (1)
Water damage restoration (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, T.R. Builder, Inc. relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of T.R. Builder, Inc. in Newport News, VA; Yorktown, VA; Hampton, VA; Williamsburg, VA; Poquoson, VA; Hayes, VA; Suffolk, VA; and Grafton, VA.
In this report, T.R. Builder, Inc. has published a summary of the customer feedback they've received since they joined GuildQuality in September 2010. In that time, 86 out of 106 customers (81%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2018.
T.R. Builder, Inc. surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a T.R. Builder, Inc. customer, and if T.R. Builder, Inc. completed work for you after September of 2010 but you haven't yet received a survey, please let us know.
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